My ipod isnt working at all

i did the five r*s said at the help page but none worked help!!!!

Can anyone tell me how to email tech support to make sure they have the right mailing info for me? My ipod is dead and trying to send it in for repair, but I think they have the wrong state on file to mail the box for shipping. Please help.

Similar Messages

  • I just want to ask if there is any way i can fix my ipod touch 4G from watar damage and i dont think that a larg amount of water have entered and the ipod isnt working at all and i tried charging it but it didnt work so please help me, and thankyou.

    I just want to ask if there is any way i can fix my ipod touch 4G from watar damage and i dont think that a larg amount of water have entered and the ipod isnt working at all and i tried charging it but it didnt work so please help me, and thankyou.

    Probably dead if you have tried to charge it.
    You should never try to charge or turn on a wet electronic device.
    You should let it dry for  a week or so, then try.

  • HT201406 my touch screen on my ipod isnt working anymore

    my touch screen on my ipod isnt working anymore i tried to do a hard reset where i hold all the buttons for 10 seconds and went on itunes to restore it and that didnt work what are my other options?

    First try a Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
    If no joy... Try a Restore...
    1: Connect the device to Your computer and open iTunes.
    2: If the device appears in iTunes, select and click Restore on the Summary pane.
    Restoring  >  http://support.apple.com/kb/HT1414
    3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
    Note on Recovery Mode.
    You may need to try this More than Once... Be sure to Follow ALL the Steps...
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most Recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • My ipod isnt working every time i reset it alll that comes up is the apple

    my ipod isnt working every time i reset it alll that comes up is the apple.i toggle off and on the hold then press select and menu simountaneously for about six seconds, just like the manual says. but all that happens is the apple comes up and it says to go to apple.com/support/ipod, but i dont even know what to look for at the url......please help pleaseplease i really really need ur help
    windows XP   Windows XP   its a windows

    See if these help.
    iPod shows only an Apple logo and doesn't start up.
    Only the Apple logo appears when turned on.

  • HT1414 how do i get my ipod to work when all i get is a pic of a usb cable and an itunes logo

    how do i get my ipod to work when all i get is a pic of a usb cable and an itunes logo

    Connect the iPod to your computer and restore via iTunes.
    iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad

  • PLEASE HELP IPOD NOT WORKING AT ALL!!!!!!!!

      so my ipod isnt turning on and when we charge it nothing happens either , we pluged it into the computer and it didnt reconize ( itunes is the it) the device, I  have a 4th generation and my mom thinks that the battery is dead im wondering do you goys know how to fix it maybe, and if I cant how much would it cost to replace a 4th generations bateery on a ipod touch, how much is a 4 th generation ipod touch?    if you know the answer to ANY OR ALL of these PLEASE ANSWER

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     
    Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
      Apple - iPod Repair price                             
    You can do it at an Apple store by making an appointment:
    Apple Retail Store - Genius Bar
    or send it in to Apple. See:     
    Service Answer Center - iPod

  • My Ipod Touch when I try to connect to ANY computer with ANY USB cable I get "USB Not Recognized" Other Ipod devices work with ALL computers and ALL USB cables PLEASE HELP!!!

    I am using an IPod Touch 3. I get the error message USB Not Recognized. Now I have tried three different USB Cables and three different computers...... Same error message. My daughters IPod Touch 4 works perfectly with all of those USB Cables and computers, so this is not a USB problem or a computer problem. It must be something with my IPod Touch 3. Every article I go to wants me to look at stuff on the computer but how could that make sense if other IPod Devices work fine? Please. Any information would be greatly appreciated.

    You need to provide more information about your network. What frequency does it use (2.4ghz or 5.0ghz), which wireless protocol (a, b, g, b/g compatibility, n), and what security are you using (WEP, WPA2, etc.)?
    Please also provide more information about your iPod Touch. Which model is it, and which version of the iOS are you running on it?

  • My ipod doesnt working at all

    i dont know what happened my ipod just suddenly not working at all. even when i have left it charged overnight or when i connect it with my computer. i juz gor completely confused. can anyone help me??

    ^^ i juz ask my friend and i got my ipod working now... it's caused that it hasnt been charged for quite sometime... therefore it become like that. what u need to do is... to connect it to ur computer, the u make the hold button on-off 2-3 times... after that press both the menu key and the select key for bout 30 seconds till 1 min... or till the apple logo come out... when it has come out, release immediately... it will start to work... the last thing u need to do is to leave it connected to ur computer for about 2 hours... then u can use it as usual... it works with mine... hope it will work with others who got the same case... ^^

  • Ipod isnt working through headphone jack.

    My ipod touch isnt working through the headphone jack. Simply said. How much will it cost to get something like that fixed? It works on the speakers inside the ipod, and everything with it is fine aswell. Its just the darn headphone jack.

    It roughly will cost you about $50 in labor plus the cost of the part. you can check around for repair shop prices but this is about the normal price for this type of repair. if you like to try fixing it yourself check out youtube videos. if your not handy on working on electronics I would highly suggest that you let a professional do it.

  • My ipod wont work, at all!!!

    I just got my iPod a couple months ago, and this morning i was putting new songs on it.
    When I disconnected it from my USB cord, it would not work, at all.
    the hold button doesnt work, i cant move it, it wont play songs, it just sits there, on the songs menu, and the screen is lit up, and wont turn off.
    it just stays lit up, sitting there, and i cant get it to work!! HELP!!
    i also tried restoring it to the factory settings, but it wouldnt let me do that either.
    ipod nano (2nd gen)   Windows XP  

    sometimes the battery has to drain itself, have you dropped it or has it come it contact with any liquid if so then you have a problem but if not you might have to wait a day or two for the entire battery to drain it happended to me once it took that time for it to drain then it had to be recharged and reset but you should have nothing to worry about

  • Ipod wont work at all??

    my ipod touch will not work, AT ALL!!!! i cannot entire my password, and i cannot shut down the ipod. when i got to type in the password when i press the numbers nothing shows in the boxes. i cant get on it at all now? PLEASE HELP!!!

    my friend helped me, thanks anyway though!!

  • HT201401 okey so i have an iphone4 and my camera isnt working at all i tried front and back screen  still black... it only works when im at my nessages.. but my frony dont. i have tried everything... please i need help.

    okey i have tried calling apple support no one will help me i stayed on the phone waiting an HOUR!! i tried turning my phone off and restarting it.. deleting pictures!! everything!!

    Sounds like your battery is not taking a charge, I know it shows full with you plug it in.  Try plugging it into a wall socket for a few hours and see if the iPod will work on battery power. 

  • My macbook pro keyboard has stopped working overnight. The DEL button, along with O and P are acting strange. The DEL button is adjusting screen brightness and the O isnt working at all. Is this hardware related? or a software issue?

    The left side of the keyboard seems to be working fine but the DEL button and other buttons are doing strange commands. The DEL button is adjusting the brightness and other F commands.
    The O is not working at all. Some other letters are coming up with other characters.

    Try a different keyboard with your computer if possible. If it woks well, it's a hardware problem.
    http://support.apple.com/kb/TS1381?viewlocale=en_US

  • Ipod not working at all...all of a sudden

    I had my 80 gb Ipod video, 5th generation for about 2 weeks. It has been working fine up until yesterday, when all of a sudden I was in the middle of a song and I pressed menu to go back, but it wouldnt go. So I simply restarted it, and it was working fine. Then today, the same thing happened, except this time it wouldnt restart. So I pressed menu again, and about 30 seconds later it responded to my command. Then I would press several buttons, and it would take about 30 seconds before it woudl do what I would press. So I finally decided to let it sit for a while and maybe "process" or whatever it needed to do. So i decided to go to shuffle songs, and it (after a little while) went to the now playing section and showed the first song and the play button up top, but there was no audio, and the second counter wasnt going, however it was shuffling through the songs every once in a while... So I decided to turn it off, and it wouldnt turn off, and after holding the off button and releasing, the battery monitor would drop significantly. So after several attempts to shut it off and try different things, I decided to leave it alone for a little while until I got home. I got home and it was off, and I turned it on and the little sad face thing came on telling me to come here. So Im hoping someone can help me. I plugged it into my computer, and ITunes does not recognize it, neither does my windows explorer system. I tried the 5 "r's" and they arent helping. I took it back to circuit city, and he said I would have to contact customer support or whatever, but its to late for that since they are closed. I am hoping one of you can help. Feel free to ask any questions, I am trying to be as descriptive as possibnle, but I am new to the ipod, so I dont know alot. Thanks for your help
    Jeff

    I tried what the page said previously and even again, and it hasnt changed anything....that page shows the ipod in the menu...mine is not even in the menu, it just keeps rebooting and going into the sad face. Its doing that even when I am not pressing anything, and it also does that when I try to force it into disk mode. Thanks for your tiem...
    Jeff

  • I can't get my ipod to work at all

    I bought my husband a nano yesterday and when we try to plug it into the computer all it does is say do not disconnect and the ipod does not show up on itunes and if we just unplug it goes straight into factory settings We already have a ipod 60g so I don't know why this one won't work with the program i already have. Please somebody help!!

    hi Cheryl!
    while the ipod is plugged in, check to see if it's showing up in "My computer".
    if it is showing up there, see:
    iPod for Windows: Fast user switching in Windows XP is not supported
    iPod shows up in Windows but not in iTunes
    but if it isn't showing up there, see:
    Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear
    iPod missing in "My Computer" or in iTunes on Windows
    love, b

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