My iPod its paralysed with the apple logo

my new ipod touch is paralysed with the apple logo, it happened when i tried to download and update the new iOS, it turn off then on with the apple thingy and then it has been there for at least 3 days ago, can someone help me?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar       

Similar Messages

  • I was updating my ipod and had to stop it so held down the power and home buttons. Now my ipod is frozen with the apple logo showing. The computer will not recognise it so it will not charge or restore. Is there anything that I can do myself?

    I was updateing the software on my ipod through the wireless straight to the ipod and had to stop so held down both the power and the home buttons. Now the screen is frozen with the apple logo and the normal 'unfreeze' technique won't work. The computer does not recognise the ipod so will not charge or restore it. Is there anything that I can do myself?

    Unplug it and let unit go dead. Then hold your Home button down and plug the USB power cord back in. iTunes should see it and then restore.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • IPod Touch stuck with the Apple Logo

    Ok, So i just got a new iPod Touch 16G. As soon as I connected it to iTunes, it started syncing then it just froze up and said data could not be synced because the iPod is not connected. I ejected the iPod & restarted it, but it just shows the Apple logo. It wont do anything else. I updated the software, charged it, and tried connecting it again but it shows the same message after syncing about 100 songs.
    I've never even used it. Any idea what may be wrong with it?
    EDIT: It finished syncing all of my music. But after it disconects, it doesn't do anything. Just the Apple Logo.
    Message was edited by: adorkable_e

    What happens when you try to connect it to your iTunes library in Recovery Mode?  See this article for steps on how to put your iPod Touch into recovery mode.  Don't be afraid to try this more than once.
    http://support.apple.com/kb/ht1808
    B-rock

  • I removed an app on the 3gs, and now my phone is really slow, so i turned it off, and turned it on again, and its stuck with the apple logo any ideas what to do?

    ive also tried holding the home button and the sleep/wake button, it went off and came on and is still stuck on apple logo

    If after you have tried the restart method (Hold down the home button and the power button for at least 15 seconds) then I would advise doing a complete factory reset on the phone.
    Connect the phone to your computer, and once the device appears in the top right bar, click on it (It will be titled something like "Amanda's iPhone, or iPhone").
    Once you have done this, click on the back up iPhone option, (This will save whatever files on your iPhone that aren't on your computer, to your computer.)
    After this is done, click the "Restore iPhone" tab to completely reset the phone. If this option won't work, try the first method again when your phone is plugged into your computer and hold the home and power button the same time.
    Hope one of these will work for you:)

  • I wanted to restore my ipod touch 4G, but everytime it is restoring with the apple logo, the screen goes partially white and my itunes says "error 9"... what should i do?

    I wanted to restore my ipod touch 4G, but everytime it is restoring with the apple logo, the screen goes partially white and my itunes says "error 9"... what should i do?
    plz answer me~

    Error 9
    This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
    http://support.apple.com/kb/TS3694#error9

  • I updated my ipod touch4 and it said i had to plug it up to itunes which i did then when i plugged it in it said i had to restore which i did and i was very upset and it restored it and now its frozen on the apple logo how do i fix it? ps button dont work

    I updated my ipod touch4 and it said i had to plug it up to itunes which i did then when i plugged it in it said i had to restore which i did and i was very upset and it restored it i guess and now its frozen on the apple logo how do i fix it? ps my ipod home button doesnt work.

    Try as much as you can. When it says to place in recovery mode use this program instead.
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • TS2771 my ipod touch is frozen with the apple logo on the screen, won't turn off, have already reset it and it still sits the same...logo on screen.  Can anyone help me out?

    My IPOD TOUCH is frozen with the Apple logo sitting there on the screen.  I have already reset the ipod because it was freezing up so I reset it, but now it won't shut off or got o main screen it just sits with the logo on it.  I can't turn it off.  The screen will also flash as though it will turn off then goes back to the logo screen.  Does anyone know what the heck is going on with my IPOD?  It's reall frustrating me...ALOT!!! 

    - Try:
    iOS: Not responding or does not turn on
    - If not successful, let the battery fully drain. After charging for at least an hour try again
    - If still not successful, time for an appointment at the Genius Bar of an Apple store.

  • I turned off my iPod touch and when I tried to turn it back on, it won't load and just sits on the black screen with the Apple logo.... HELP!!!):

    I turned off my iPod touch and when I tried to turn it back on, it won't load and just sits on the black screen with the Apple logo.... HELP!!!):

    Try a Reset...
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    Restart / Reset
    http://support.apple.com/kb/ht1430

  • I have a 4th generation iPod nano 4th and when I turn it on, the screen won't progress passed the main screen with the Apple logo. What should I do?

    I have a 4th generation 8GB iPod nano and it will not progress past the blank screen with the white apple logo on it. I have charged it fully and tried to restart it by pressing and holding the menu buttons for 3-7 seconds. The devices screen will turn off and then, after a couple of seconds, the screen with the Apple logo will appear again. This screen will remain lit until the iPod runs out of battery again. I have tried plugging it into my Macbook Pro. I have the newest versions of iTunes software and OS X Mavericks. The computer will not recognize the iPod and the device will not show up in the computers list of devices. I looked up the troubleshooting for the device and found out how to put the device into disk mode. I followed the intructions but the iPod would not go into disk mode. The screen still displayed the Apple logo and would not set into disk mode. I fear that I have run out of options. I have come to this forum in hopes that I can still salvage my device. If there is anything I can do, please loet me know so I can try it. If not, I am affraid I will have to go to an Apple store of authorized retailer and have it repaired or replaced.

    Try manually connecting the device to your PC in Disk Mode and then restoring it iTunes.
    From http://support.apple.com/kb/HT1363
    Putting iPod devices with a Click Wheel into Disk Mode
    If necessary, verify that your iPod has a Click Wheel.
    Before placing the iPod into Disk Mode, verify that it is charged.
    Toggle the Hold switch on and off (set it to Hold, then turn it off again.)
    Press and hold the Menu and Select buttons for at least six seconds, until the Apple logo appears.
    When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
    Connect the iPod to your computer; the screen on the iPod will should say "Do not disconnect".
    If you are having difficulty putting your iPod into Disk Mode, set it on a flat surface. Make sure that the finger pressing the Select button is not touching the Click Wheel. Also make sure that you are pressing the Play/Pause button toward the outside of the Click Wheel and not near the center. If you are still unable to put your iPod into Disk Mode, use one finger from one hand to press the Select button, and one finger from the other hand to press the Play/Pause button.
    B-rock

  • My Ipod, keeps on saying very low battery then restarting. then turning bright with the apple logo and going back to very low battery again.

    My Ipod, keeps on saying very low battery then restarting.Then turning bright with the apple logo and going back to very low battery again. HELP PLEASE.. I have plugged it in for 2 hours now.

    If you are trying to charge from your computer, try a different USB port, or try charging from a wall outlet.
    And try here.   Troubleshooting iPhone hardware
    Powering Apple and third party peripherals through USB

  • My i phone 3gs was hang with the apple logo and its not booting

    my i phone 3gs was hang with the apple logo and its not booting can any one say me how to fix this .

    my phone is blinking with the apple logo and will not start

  • I powered off my ipod touch and turned it back on and now its stuck on the apple logo

    I turnred ipod touch off and few seconds later, i turned it back on. Now its stuck on the apple logo for more than 6 hours.. :/ anyone knows the proble? D;

    Can't connect to the iTunes Store

  • Can't get my IPOD Touch screen to turn off.  There's a dark screen with the apple logo.  Won't do anything.

    I hooked up my iPod to my computer to sync it and download purchases.  When I returned to the iPod the screen was dark with the apple logo on it and it won't respond to my pressing the button on the borrom and it won't shut off.  Have no idea what to do except let the battery run down.  Any suggestions for solving this problem.

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          
    If the iPod is defective and not abused Apple will exchange your iPod for a refurbished one at no cost

  • My 5th generation iPod (bought in April of 2013) will quit unexpectedly. It will take for ever to load what I write while texting. It also just goes to the black screen with the Apple logo. I'm not sure what to do.

    My 5th generation iPod (bought in April of 2013) will quit unexpectedly. I can't do app store apps (like snapchat or facebook, ect.) or apple apps (like Camera, Safari, ect.)It will take for ever to load what I write while texting. It also just goes to the black screen with the Apple logo. I'm not sure what to do.

    Try This...
    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    If no joy...
    Reset all settings
    Settings > General > Reset > Reset all Settings.
    This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.
    If the issue persists...
    Connect to iTunes on the computer you usually Sync with and Restore
    http://support.apple.com/kb/HT1414
    Make sure you have the Latest Version of iTunes (v11) Installed on your computer
    iTunes free download from www.itunes.com/download
    More Tips here...
    http://osxdaily.com/2013/09/23/ios-7-slow-speed-it-up/
    http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
    Note:
    Also consider Deleting any Apps you have Purchased / Downloaded but you now never use.

  • Refurbished iPod touch 3rd gen won't start.  Just got it today to replace my broken one. It freezes at the screen with the apple logo, then flashes off and tries to restart again. Help,

    Refurbished iPod touch 3rd gen won't start.  Just got it today to replace my broken one. It freezes at the screen with the apple logo, then flashes off and tries to restart again. Help!

    I have tried holding the power home button but all that does is turn it off. When I try to start it again it goes into the same loop.

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