My ipod just goes to a white screen when i turn it on
my ipod just goes to a white screen when i turn it on
A white screen is one of those symptoms covered here:
iPod touch: Hardware troubleshooting
Similar Messages
-
My MacBook Pro (2010) has Mavericks operating system. The other day I was working in pages and all of the sudden it notified me that auto save wasn't working anymore. So I restarted my computer and it went to this white screen. I've opened up my recovery disk and repaired it and it says that the disk is ok. Yet, it's still stopping at a white screen. What do I do?
caleb.hollingsworth,
you can try this: boot your MacBook Pro into Recovery mode by holding down a Command key and the R key as it starts up. Once the OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, select the First Aid tab if it’s not already selected, then press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode. Does it get past the white screen now? -
Last night I did an update and now when I turn on my macbook it just goes to the white screen with the apple and stays like that. How do I fix this issue?
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
When accessing Hotmail account on Apple Air ,any page when fully loaded just goes to a white screen, so no actions can be completed. Account is fine on Imac just Air functionality faulty, any advice
thanks Bryce from OZa flashing folder with a question mark popped up,
Can mean that your Mac can't find a system folder to boot from.
Try restarting while holding down the Option key. That should prompt the Startup Manager window where you can select the startup disk and restart.
Startup Manager: How to select a startup volume
If the disk is not available, then it's failing or has failed.
If you did not backup your important files, an alternative would be data recovery but it's expensive.
One suggestion > Data Recovery by DriveSavers -
White screen when I turn the Satellite M50 on
I intermittently just get a white screen when I turn the computer on. Usually the problem is solved by switching the computer off and trying again - but sometimes I get a white screen again.
It seems to be connected to use of external devices - can anyone give me clear instructions about what should/should not be connected when I start and shut down the computer? Or any other suggested solutions?
ThanksThanks for your reply/advice - and the tip about Antivir. I used to use AVG and then Norton came as a package with this laptop....will have a re-think when my subscription need renewing.
I have updated the display/graphics driver but am still having the same problem of a white screen at boot-up. On reflection I think it is possibly a loose connection as I have just been a long trip with the laptop - including a fairly bumpy 4 hour bus ride - and I recall having the same problem several months ago which self-corrected after a similar trip (taking it down to a Toshiba ASP who never saw it as they were closed for the week-end and I had to get back to work!). This may sound strange but I took the laptop for a walk yesterday to see if any loose connection would shift and it then booted up on the second attempt rather than the 8th!
I guess I'll have to take it to the ASP - unfortunately it's no longer under warranty.
EDIT:
Problem solved. High temperature caused this issue
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=23402 -
My ipod comes up with a green screen when i turn it on. I did once eject it safely like a flash drive instead of through itunes. What exactly is wrong with it and can it be fixed?
What exactly is wrong with it and can it be fixed?
If you have AppleCare and/or iPod Nano is still under warranty, give them a call. If not, take the computer to your local Apple Store or AASP. The staff will tell you what is wrong w/it and let you know if it can be fixed after it is examined. -
Why does my Mac stay on the white screen when I turn it on?
Why does my Mac stay on white screen when I turn it on?
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 3
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 4
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 5
Boot in safe mode. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 6
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 7
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 8
Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 9
This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 10
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
My ipod nano 2nd generation has a white screen when i turn it on.
Everytime i turn on my ipod nano 2nd generation it goes to a white screen and i dont know what to do...can u help me???
Anything new about this?
-
My MacBook Pro has a white screen when I turn it on
When I start up my MacBook Pro. It just ha a plain white screen and I can also hear a faint beeping (like if you were on a desktop computer holding down a lot of keys on the keyboard) please can someone help me!!??
I can tell you what I did the last time this happened to me:
I made a careful note of my Display settings when my computer started up correctly and everything looked fine
... and, I ensured that the same settings were there the next time I restarted (and it happened that my screen didn't appear to display correctly) I checked these settings. If they had changed, I chose the one that 'worked' for me and it 'set' thereafter. In my case, it was 1280 x 800.
If I were you, I wouldn't shut down my computer too often (just telling you what I do.) I shut down mine only after a week or 10 days so that it can 'clean itself up.'
Hope this helps.
RS -
I get a white screen when I turn on my computer
I get a white screen whenever I turn on my computer. What can I do?
Hi Dtrain10591,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
Cheers,
- Judy -
I have downloaded Yosemite from the App store and I attempted to upgrade from OS X 10.9.5. It is stuck on a white screen with a moveable mouse pointer but that is it. I can't get Command + L to work, so I can see any progress that is being made and I have tried to force boot it twice. Each time I force boot the machine I get a progress bar that goes about half way across and then just a blank white screen. I have read on some blogs that patience is the best procedure for this freeze but I have been waiting for almost 36 hours now and nothing is happening. One thing I want to mention is I have VMWare installed with a virtual machine of 300gigs, could this be the cause of the hangup? My 27inch IMAC is about 3 or 4 years old with a terabyte hard drive and 32gigs of ram. I have unplugged everything from the back except the network cable. Is about 36 hours reasonable for an upgrade? Is there a way to cut my losses and revert back to OS X 10.9.5?
When you start your notebook press F8 to enter Advanced boot options.
Is Repair my computer option available?
If yes choose it and press ENTER. Follow the menu on the screen and when you will see System recovery options try to use System Restore option.
Do you have some important data saved on your notebook?
If not install OS again using HDD recovery option and after 2 hours you will have clean preinstalled OS and everything will be OK again. -
Ipod just froze now showing white screen
ipod touch 8gb just froze and went to white screen, wont show icons page nor shutoff, only had it 10 days
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes." -
TS1367 My iMac starts up and just goes to a white screen wats going on how do I fix it
When I turn on my iMac I just get a white screen how can I fix it
Hey Khagenson78,
I know you said it was white, but I found an article that sounds like it might apply to your situation. It goes over what to do if a gray screen appears during start up:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
Welcome to Apple Support Communities!
All the best,
Delgadoh -
My Imac just goes to a white screen
I have a IMAC from 2008 and now my screen just goes to white with grey lines, this happend randomly any solutions
Hello, let it cool for an hour or so.
Have you blown the dust out lately?
Get Temperature Monitor to see if it's heat related...
http://www.macupdate.com/info.php/id/12381/temperature-monitor
One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
Reboot, test again.
If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts (Users & Groups in later OSX versions)>Login Items window to see if it or something relevant is listed. Or an errant process eating up RAM.
Check the System Preferences>Other Row, for 3rd party Pref Panes.
Also look in these if they exist, some are invisible...
/private/var/run/StartupItems
/Library/StartupItems
/System/Library/StartupItems
/System/Library/LaunchDaemons
/Library/LaunchDaemons -
HT1414 My ipod touch shows white screen when i turn on. And, it does not register in my computer.
My Ipod touch don't start up as usual. It doesn't register to my PC. It shows white screen and some time other colors like green and blue. I trying restarting, but that did not work. I cannot restore the IOS because my Ipod touch doesn't even shows up in my Computer.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Maybe you are looking for
-
TS3274 Pictures don't display on video apps
I am trying to watch video on Sky go and bbc iplayer, but with both apps the sound plays, but the video screen is blank. Any ideas how to rectify?
-
How to set maximum redelivery count
hi, Within my JCD I am throwing an exception to roll back a message so that it will be redelivered in case of an error. From the log I can see that the message is redelivered. Now, I'm trying to find a way to set the maximum redelivery count within t
-
Port forwarding using Transmission & Mac Pro
I do a lot of film editing for various clients and make my work available to a host of individuals via torrents using Transmission 2.84. Some complain my client (Transmission) is not connectable and they are not able to directly connect. To fix this
-
i need help i cant remeber my password and i have tried so my times.The front screen reads " phone disable" pls help my carrier is sprint
-
I can't mirror my external display after I ran the restore program
I was doing fine with the external display on my powerbook until I decided to run the restore program cds and it put me in the welcolm program that ask what language among other things and now the mirroring button isn't working because I think that p