My iPod keeps dropping wifi.. Reset according to instructions. Now unresponsive on genius for apps.
Total Luddite. Trying to come into 21 century..I pod touch was dropping wifi..reset the factory settings, now unresponsive in genius for apps..
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Similar Messages
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Why does my ipod keeping dropping wifi signal?
I'm having a problem with my ipod dropping it;s wifi signal in the middle of games, so far, can anyone help?
Does this happen with other networks?
Try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>GeneralReset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
My ipod touch 8gb 3rd generation keeps dropping wifi. Doesn't matter where I am - happend ALL the time. Almost useless now except for all of my songs! We don't have any other problems with other computers in our house. I have downloaded all of my songs from itunes directly to my ipod (I know, I wish I hadn't) so I hate to reset or I will lose them all. I have never downloaded any updates (I know, I know!) so could this be my problem? How do I find downloads and what do I need? Please help if you can!
elizabethfromhenrico wrote:
If I reset my ipod will the wifi dropping stop? I don't usually connect the ipod to my computer. I charge it from the wall. Should I be connecting to the computer instead? Takes so much longer. thanks for your help!
The reset may help with the WiFi issue, but you'll have to do the reset to be sure. It does seem to cure a wide variety of issues. At some point you should be connecting the iPod to your computer/iTunes account, otherwise you risk losing all of your music and other content if you have a problem with your iPod.
Also check out the link below for answer about syncing and transferring purchased items.
http://www.apple.com/support/ipodtouch/
Stedman -
My iPad Air keeps dropping wifi
my iPad Air keeps dropping wifi, i have rebooted it, restarted it, and i have had no luck. help please.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
My mac mini keeps dropping wifi connectivity
Hi Folks,
My new Mini keeps dropping wifi connectivity so I lose the connection to Apple TV and even just browsing on Safari seems painful hoping a page will load before losing connectivity. I reset my router, restart the mini and it intermittently keeps happening. Has anyone come up with a workable solution?
ThanksHi Leo, this has worked for a few...
Though all of these steps may or may not be needed, I'm including them all.
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.5, 10.6, 10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x/10.8.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
(There may be better or faster DNS numbers in your area, but these should be a good test).
Click OK. -
Iphone 4s keeps dropping wifi after ios 6.1.1 upate
iphone 4s keeps dropping wifi after ios 6.1.1 update.....tried hard reset,reset networks,restored to new....... nothing is working....... apples update screwed up my phone and there support people told me no warranty nothing they can do.... just told how much it would cost..... really disappointed.
Same problem here with iPhone 4S IOS 6.1.1, the wifi drops and I have to retype the password...
I did all the things you mentioned and nothing...
Any solution?? -
HT4199 My Macbook Pro 2012 keeps dropping wifi every now and then, any suggestions?
I have Macbook Pro 2012, since purchase, it keeps dropping wifi connection. I have other apple and non-apple devices those does not have this issue. Any suggestions?
I have the same problem. I had the issue with mac osx 10.8.2 and after updating to 10.8.3 it still drops the wifi connection constantly. It is so annoying and other devices (e.g. my iPhone 5 works fine). I have a 2012 MacBook Pro retina. Hope anybody has a solution
-
Why does my iphone 4 keep dropping wifi connection since ios5.0.1update
Why does my iphone 4 keep dropping wifi connection since ios5.0.1 update, it worked perfectly before, my wifes 3gs connects fine and stays connected while my £400 paperweight losses connection, thinking of going back to nokia! Sort it out apple!
If the "oh so Great Apple" were to monitor these forums then they might see all the problems
that the people who have paid good money for their devices are having, i suppose they can do no wrong
In your eyes, i just thought that if you pay a lot of money for a product that works fine, and you update
It with a firmware update that they kept going on about how good it was and it can do this and it can
Do that, then i think they should sort it out. I don't care if i "don't deserve to be an apple owner" or not,
The fact is i paid my money and it should do what its suppose to do, i moved from Nokia to Apple because
The N97 was crap and i put up with it for too long, and they didn't do anything to fix the bugs they just stopped
Selling it and basically said tough s**t, so now this is happened i hoped Apple whould be better but they seem
To be just like the rest. -
Hi, can anyone advise as to why my iPad 2 would keep dropping wifi, down loading has become close to impossible, never had this issue before
Hi Frenchyfile!
I have an article here for you that can help you troubleshoot the Wi-FI performance on your iOS device:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
IPad 2 keeps dropping wifi after iOS 7 update
Why does my iPad 2 keep dropping wifi connection and even forgets wifi connection after iOS 7 update?
Hello dwaynebishop,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your W-Fi setting is dimmed, follow these steps.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
Best of luck,
Mario -
HT2978 how do you turn off genius for apps ios 6 pleasssss help my appstore keeps on crashing
how do you turn off genius for apps ios 6 pleasssss help my appstore keeps on crashing
What you are saying is true but it will not always work. The aap store is dead. Wen I go to the fret urged page I see a white screen. I should be able to scroll down to the bottom and select View Apple ID but can't. This is on my wife's iPad and she thought after she upgraded to iOS 6.0 when it prompted her to turn on Genius that's what caused the trouble and she wanted to turn off Genius. NO CAN DO in App Store.
To turn off Genius I had to go to Settings > iTunes & App Stores > Apple ID xxxxx then click view Apple ID then I can turn Genius off and on.
But the did not fix the problem with the App Store which is still dead. -
WiFi on iPhone 5S 7.0.6 keeps dropping WiFi then not reconnecting
This is my third iPhone, had a 3GS, 4S and now this 5S. While I love my iPhone it is always dropping my WiFi connection at home. I have a Retina Macbook Pro which has zero problems, there's also two 4S's, a 5C and three iPads all connecting no problem. Well the iPad Mini has now started having problems recently.
I find my connection has dropped and now is on very slow cellular. I go to WiFi in settings and click on my home network (extremely fast fibre). When I click on it the iPhone asks for my WiFi password. So I enter my password for the hundredth time and it just doesn't connect.
I have to spend ages turning my iPhone and router off and on again. This has been going on since I got the phone in December.
I am a seriously unhappy customer here Apple, I've spent thousands of pounds on your products and this is unacceptable, feels like a downgrade compared to my 4S which never set a foot wrong. I imagine it's related to iOS 7 than the hardware.
I have seen others have had this issue and want an answer, I'm really hope iOS 7.1 fixes this, there's so many little bugs and inconsistancies with this OS, feels unpolished.
WPA2 secured, 2.4GHz in a quiet rural area with next to no interfearance.
Yours
A disgruntled customerSame problem with iPad3 wifi+cellular. Since iOs 7.0.6 the wifi on the device became unusable. Immediately after implementing this crap update, wifi connection keeps dropping in every 2 minutes. I tried to reset the device twice, even restore network settings, but doesn't help. All other devices have the same stable connection at home, than before. The problem is the IOS 7.0.6 update! This is ridiculous! Quality is significantly dropped since ios 5.1.1. The head of this developer department must be fired out! Now I cannot use my wifi at all!
-
Why does my phone keep dropping wifi?
i update to iOS 8 last night and all day my wifi keeps dropping in and out???
setting - general - reset - reset network settings.
-
IPad 3 keeps dropping wifi signal
Despite having a very strong wifi signal around the house, which my iPad 2 has a strong connection to, my new iPad keeps dropping the wifi signal every minute or two, making using the Internet nearly impossible. To regain connection I just have to go on the wifi settings page (not even turning the wifi on and off) which then gives me the signal again. Ive tried resetting network settings, but nothing works. Please help; this is a real problem and means I can't use my iPad properly.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Macbook Pro 2103 Keeps Dropping Wifi Everywhere
Hi! I have a 2013 Macbook Pro, OSX 10.9.4, that keeps dropping the wifi connection after minutes of nonuse. If I don't use it for two minutes, it drops. It does this no matter where I am, or whose wifi I am using. I tried changing channels on my router (which is a Netgear, one year old) which did nothing--but, as I said, it does this everywhere. Any ideas? Help!
Hello remmyliz123,
The article linked below details a number of troubleshooting steps that can help stabilize your Mac's Wi-Fi connection.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Cheers,
Allen
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