My ipod keeps resetting

and it wont stop help me
******   Windows XP   none

If the five Rs do not help any of you, what you should do is go to:
http://www.apple.com/support/
Near the bottom on the right side of the page you will see "About Your Support Coverage" and a text box a little below that. Enter your iPod's serial there, and you will get your options for support.
Also, just to let you all know, piggybacking on a thread will not get you much attention. The best thing to do is create your own thread after you have searched Apple Support and the Discussion Boards. There are hundreds or even thousands of post about this kind of issue. It is common and usually easily solved.

Similar Messages

  • Ipod keeps resetting at language selection HELP!

    My ipod keeps resetting at the language selection and i can't do anythink except recharge it. How can i get it to work again.

    Welcome to the discussions Patrick,
    It may or may not have said it on there but there is one number for apple support. It is 1-800-APL-CARE. You dial this number during buisness hours and follow the steps given. Since you just bought this (a video ipod right?) you have one year or 90 days of phone and tech support. As for turning the ipod on and off it is the play/pause button and the center button. Center to turn it on and play/pause to turn it off. It is confusing at first yes, but you should get the hang of it. The applecare representatives will/should take care of you.
    -J.Martin

  • My iPod keeps reseting!

    OK, real problem. My iPod keeps reseting when I connect it to a computer! All my files stored on it (I used it as a flash drive) are still there, but inaccesable, my computer says the disk doesn't exist. What is going on? And might this fix my video problem, too? (after the 15 minute mark, my movies always extend their time up to the 900s and skip frames at the speed of light. Entertaining for the Nostalgia Critic.)

    Your problem is too complicated for me to understand, so try the basic 5Rs.
    http://www.apple.com/support/ipod/five_rs/classic/
    Or bring it in to Apple Genius store.
    If you are using it as a "flash drive" which is another way of saying, you put it in DiskMode. You can't see the files in standalone mode, or if coonected to iTunes, it wont list your files. Only Window explorer can list your files.
    Have a nice day!

  • Ipod keeps reseting itself

    so after i had the trouble with my ipod last week and ended up replacing it at the apple store for a small fee of $32.05, this new ipod is giving me more problems.
    so this new ipod keeps reseting itself. for example, i connected it to my computer and the "do not disconnect" sign won't come off and it's not connecting to itunes. so i reset the ipod. it finally connected and then i ejected the ipod no problem. so then from now on, it resets itself, leading me to restore the ipod. so i restored it, and the problem still occured. and then i reset it again and now it's working fine.
    in conclusion, does anyone have some suggestions/comments/idea for this situation?

    that's EXACTLY what is happening to me. i plan to go back to the apple store very soon because i've run out of ideas as to what to do to solve this dilemma. i'm glad though i'm not the only one with this problem although i am sorry you have the problem too lol.

  • IPod keeps reseting itself while updating

    I've had previous trouble with my 60GB iPod Video, but I think this is the last problem... I am trying to update my iPod but while its updating the iPod keeps reseting itself over and over again... please help!!!

    There's nothing you can do but bring it back to the store. Mine does the same thing, it just goes to show that Apple is so busy pushing these new iPods on us and releasing them too soon that the customers end up having to deal with their hardware failures---all because they didn't take the time to test these!!!
    PowerMac G5 2.3 GHZ   Mac OS X (10.4.3)  

  • Serious iPod problem (iPod keeps resetting)

    I've had my iPod for almost 2 years and until now everything worked fine. i listen to it on average 1 hr each day, and until 2 days ago battery seemed fine (I would recharge it each week, though it would be only half empty).
    So 2 days ago I was listening to music, tried to go forward and all of a sudden it stopped playing music, it was just frozen. I reset it and it came back with a "sad" iPod icon. Ocassionaly it would end up with the icon as if the battery is dead. I reset it a few more times and mostlt I got the same "sad" icon and only a few times the battery icon.
    I than tried to hook it up to my computer via USB and it would just reset and PC/iTunes would not see it.
    Since I've had it for 2 years I thought maybe the battery has gone bad (but does it happen just like that without any signs?) so I tried to charge itbut when I connect it to charger it keeps resetting.
    I than tried to force it into disc mode and that worked but as soon as I connected it to my computer it would reset. Even when I tried to charge it in disc mode it would reset after a few secunds.
    So, if left alone it is in off mode, but if I push any button it starts up, and eventually shows the sad iPod icon. If plugged into the charger or PC it keeps resetting.
    I have no way to get into it and update the iTunes, or access iPod. Has anyone seen this? Does is sound like a battery or is it something worse? I am out of warranty and would not want to spend too much money fixing it since it probably does not worth much, though i wish I could save my iTunes collection...

    Hey guys, I'm having a similar problem though a slight variation on a theme. maybe you can help me out.
    I have a 4th generation iPod (20 Gig) and it told me my ipod battery had died, so i plugged it into my computer to charge. It started out showing me the large symbol of the battery with the lightening bolt until there was enough to power the iPod so that it could run with iTunes. Except once it finally had enough power and interacted with iTunes it went into a black and white mode instead of the normal color mode and the the battery icon up in the top right corner was black with the lightening bolt. I got the normal "do not disconnect" message except that was black and grey as well.
    I figured i'd update my ipod as it was still charging and added a new playlist and it appeared to take the music, but when I unplugged the ipod it showed me the icon of the folder with the exclamation point and gave me the address http://www.apple.com/support/ipod. Since i didn't have time then i reset it and then plugged it in via a car charger to see if charging it would fix the problem. Unfortunately, when I unplugged it from the computer to take to the car and reset it, it started rebooting over and over. I was able to force it into disc mode so that it would continue to charge without wasting so much battery rebooting (it didn't reboot in disc mode) and continued to work on it when i got home.
    At home i tried every fix they have listed on the site and in my ipod handbook and nothing has worked. I have reset, restored twice, and charged the battery. The weird thing is that it
    1) is recognized by itunes
    2) just turns off if i try to use the charger
    3) appears to be able to download music to it but makes a clicking noise
    4) since it doesn't recognize the charger I can't finish the restore process
    5) still gives me the folder icon when it tries to turn on
    PLEASE HELP IF YOU CAN!
    If you can think of anything i can do to fix this I will be so appreciative.
    Thanks guys!

  • HeLP! My ipod keeps resetting

    hey guys. i have a 4th generation 20 gb ipod. i been trying to format it for windows but had great diffuculty. now it just keeps reseting.
    i tRIED almost everything.
    some 1 please help

    are you following these procedures
    Resetting
    Restore your iPod

  • IPod keeps resetting while playing an album

    I recently purchased the new Kings of Leon album, Only by the Night, on iTunes. However, when I try to listen to it on my iPod, after certain songs the iPod will reset itself and show the black screen with the white apple. This is the only album that this has ever happened with. I tried deleting the album and reloading it, but it keeps happening.

    Hey, just had this problem but its been fixed.
    This was my question.
    http://discussions.apple.com/thread.jspa?threadID=1724166&tstart=0
    Might have to wait until they reply to ur Reported Problem Question before all the steps work. Took about 24hours to reply.
    Hope it helps

  • My ipod keeps resetting itself when i plug it in to the computer, now what?

    Basically, I plugged my ipod into my laptop as usual and itunes sprang up with an error message that i can't quite remember. I just remember that it mentioned a file corruption and that i should either restore the ipod settings or i should disconnect and reconnect it. I reconnected it and got the same result, then tried again. This time iTunes didn't recognise it all and within a minute of being connected my ipod reset itself. The laptop registers it, but my ipod just keeps resetting itself and i don't know what to do. I've tried resetting it and restoring default settings, so what more can i do or is a repair the only option?

    Follow the steps mentioned in this article to disable the camera notification: http://support.apple.com/kb/TS1501 , then try again to connect to iTunes.

  • My IPOD keeps resetting itself

    When I connect my IPOD to the computer with the updater program running, the unit just keeps resetting itself on its own. The dpdating tool give the error message "can't mount IPOD" and shuts down. As long as I have the IPOD connected to the computer it continues to reset itself. Does any one have any ideas how to fix this problem?

    hi tricky D!
    hmmmm. let's try giving the technique outlined in this document a try:
    Strange iPod behavior when Windows confuses iPod with network drive
    (it sometimes seems to help in these weird cases.)
    keep us posted.
    love, b

  • My IPOD keeps reseting every 4 or 5 minutes

    i don't know what has happened with my IPOD but when I play music or video, it keeps reseting avery 4 or 5 minutes. I just restored the IPOD to its original settings and didn't get any better.

    I would take it in somewhere, as suggested. Did you notice this happening after putting songs etc on it? Perhaps there is corrupt file that is causing problems.

  • Ipod keeps reseting when transfering media

    If anybody having problems when trying to transfering music from itunes into the ipod, the ipod will reset and it will not allow to the transfer to occur. Try everything , took it for service at a apple store , got it replace already, it came back the same.
    If anybody having this problem , please give me some advice. I have not been able to enjoy my ipod for half a year since i purchase it.

    OK...yeah, resetting is all you can do for this one...you did properly, right? 1. toggle hold button and 2. press center button and menu button simultaneously for 6 to 10 seconds
    if that doesn't work, you gotta go to the genius bar...

  • Ipod keeps reseting

    Hello,
    I just purchased a new 80GB ipod and it was working fine for the most part. The only issue I have noticed is that as I skip through my music the ipod mysteriously resets itself. This is happening more frequently now and I have not seen any patterns.
    Please help
    Thanks
    Mac Book Pro Mac OS X (10.4.8)
    Mac Book Pro   Mac OS X (10.4.8)  

    The only issue I have noticed is that as I skip through my music the ipod mysteriously resets itself.
    does it seem to be resetting on mono mp3s? if so, perhaps see if the workaround from the following document is of any help with that:
    Fifth Generation iPod resets when playing some mono MP3 songs and podcasts

  • Ipod keeps resetting itself with folder and exclamation point.

    Well, I was listening to some music one day when my ipod just shut off on me.
    I reset it because it wont turn back on and it shows me the apple emblem and then a folder with an exclamation point and then shuts off. It will do this as long as I am willing to stand there and keep pushing any button.
    At one point and time it would actually make an audible spinning sound and then come to a halt and repeat that over and over again.
    I tried charging it and nothing changed.
    I tried hooking it up to the computer and the computer does not even recognize it being connected anymore.
    Could a bad/corrupted song possibly ruin the ipod? Anything suggestions as to what my problem may be?
    Thanks in advance!

    Hello,
    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/itunes/download/
    For old and other versions of iPod updater for window you can get here
    http://www.ipodwizard.net/showthread.php?t=7369
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes 7 and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iTunes 7 and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
    http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
    http://www.ipodresq.com/index.php
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
    Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
    Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

  • My iPod keeps resetting on it's own

    I have been having problems with my iPod. A few months ago it froze up on me and the screen was all messed up so I reset my iPod. Ever since then it just resets on it's own sometimes. It is annoying and I am not sure why it keeps doing this. I could be in the middle of playing a game or listening to music and it just resets. Any tips on why it could be doing this?

    I'm having the same exact problem on my new iPod that I just got last weekend. I spent a ton of time loading it with my music and now it's reseting on its own, and/or skipping songs. I called Apple Support and all they told me was to do was Restore the iPod to factory settings...and start all over again. They offered no other solutions.

  • 120gb ipod keeps resetting and skipping tracks

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    I just bought a new macbook pro and got the 120gb ipod with it for $20 after the rebate. i downloaded all my songs onto the new computer and then synced them with the new ipod. the songs would play all the way through but the ipod started skipping in the middle of the song to go to the next song. so it would play though a whole bunch of songs, then halfway through one, it would skip to the next. at first i thought it was a corrupt song so i pressed the previous button to see if the song would play all the way though and the song wound up playing completely and then move onto the next song. it began to do it more frequently so i brought it to the apple store and they swapped it for a new one. i just synced the ipod again and its skipping again. I took my old 30gb ipod and synced it to the same exact itunes library so both ipods mirrored each other and the 120gb still skips but the 30gb doesnt. so i have no idea what is going on with the 120gb ipod but i want to find a solution to this problem before my warranty runs out. can anyone please help?

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