My iPod keeps showing the apple logo + a blank screen and the lock screen keeps freezing when trying to unlock it.
Last night I turned my iPod touch 4g off randomly and then when I went to turn it back on and went to unlock the screen it froze up right there and will not unlock to the home screen to where all my apps and all that are. Ever since that happened the iPod keeps showing the apple logo repeatedly, as well as a screen being completely blank when still turned on. Also when i plug in the iPod to the computer it recognizes it for a second but the iPod does nothing and shuts off and repeats in showing the apple logo and blank black screen. I can get it to the home screen where the slide to lock button is but every time i even attempt to slide it, it freezes up and doesn't do it.
I also having been trying to restore it by plugging in the cord and pressing the home button to get the screen with the usb cord to pop up but no matter what i do, it will not let me turn the iPod off period because every time i keep trying to do that it just shows the apple logo and all of what i said up above again. I have also seen it get a white screen to show a few times , which i assume means the white screen of death. I have never seen that screen before this happened.
I know this is not making any sense whatsoever but this is very hard to put into words in explaining. I have searched the internet but i can't find a single problem that sounds like this one in solving to fix it. The iPod is on right now as i'm typing this. I haven't attemtped to push the buttons down again to fix as i would assume maybe to just leave it alone as i sleep through the night in hopes of it maybe working or even dying. I've only had this iPod for 4 months now and i just don't understand why it won't let me turn it off completely or work properly for me to restore it.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
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My iphone 4, the apple logo just blank on and off.
You may have to let the battery fully drain
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I get a gray screen with the apple logo at start up and the trackpad doesn't work
My MacBook Pro has run fine until yesterday. It froze and wouldn't receive commands from the trackpad. I was still able to move the cursor but clicking or tapping the screen did nothing. I tried restarting but got the gray screen with the Apple logo and the spinning wheel. To get pass this I have tried resetting the NVRAM/PRAM and performing the safe boot. I also tried using the Disk Utility at start up but since I can't use the trackpad it was unsuccesful. I got pass the gray screen once performing the safe boot and restarted and everything run fine (including the trackpad) for about 20 minutes before freezing again. Now I'm back at the gray screen again and can't seem to get pass it again.
Any advice what should I do next?I would back up the files and start looking at the HDD. Open DISK UTILITY>FIRSTAID.
Ciao. -
my iphone 4 was still locked and i updated the software, after the softwar
no, the backlight works. it's the display that doesn't. it had the problem even before i took it somewhere. also, it says the IMEI is invalid, because the phone isn't on it's network anymore. i was going to unlock it, but since the screen isn't working, i can't do that.
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My iPad is not charging when I pluged in and its keep turning off and on (it just shows the apple logo). I even changed the charger so what else can I do to start my iPad?
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY. -
i just update my iPhone which was previously jailbreaked when i update it after downloading all the file it start to show the apple logo for a moment and it went and completely turned off i tried to connect through iTunes but it doesn't show any iPhone connected to itunes
No support for jailbroken phones will be given in this forum or from Apple.
Unauthorized modification of iOS has been a major source of instability, disruption of services, and… -
I erase all content and settings in ipod. Now the iPod won't turn on. The Apple logo with black background is the only thing that appears.
put it into recovery mode
See here
http://www.apple.com/support/ipodtouch/assistant/restore/
Then restore
http://support.apple.com/kb/HT1414 -
Refurbished iPod touch 3rd gen won't start. Just got it today to replace my broken one. It freezes at the screen with the apple logo, then flashes off and tries to restart again. Help!
I have tried holding the power home button but all that does is turn it off. When I try to start it again it goes into the same loop.
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after i upgrade to ios 7.0.4 my iphone didn't work, only show a apple logo then dissapare again, and it happed almost a hour.
Try a reset by pressing and holding the home and power buttons for 15-20 seconds.
If it still does not boot up properly, put the device in DFU mode (google it) and restore. -
My iphone 4 randmonly started going into recoveery mode when i was trying to download ios 7.1, and now the apple logo will come one and then fade to black and continue this process. My iphone wont restore either and will get the 3194 error message.Help please!
Hello chindeepchow,
Thank you for using Apple Support Communities.
For more information, take a look at:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694#3000
Resolve communication issues
Related errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, or 3200. These alerts refer to gs.apple.com, say "There was a problem downloading the software," or say the "device isn't eligible for the requested build."
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
Have a nice day,
Mario -
Hi, I'm trying to shut down the phone in the normal way (the Sleep / Wake button and hold down on the Close tab) turns off the display after a while yet, but the phone turns off completely opens up the phone to come out after the apple logo .. What is the reason I'd appreciate if you help how to fix it ...pleasa help me
Doing those doesn't turn off your phone?
As stated hold down the top button only until you see the red slider to power off your phone.
If that doesn't work then take it to Apple and see what they say. -
I recently had my iPhone 5c screen replaced. When I switch the phone on all I can see is a dark blue/navy backlight on the screen. The phone powers on although I can't see the apple logo. I can ring the phone a bad Siri is fully functional.
I Have tried to soft rest it but it does not work.
can anybody help?Belly114 wrote:
Unfortunately because you have violated the warranty - it will cost £216.44. See https://www.apple.com/uk/support/iphone/repair/screen-damage/
Unfortunately, since an unauthorized party opened it, Apple won't have anything to do with it at all. It's not eligible for an out of warranty replacement. -
I have a white screen with the apple logo upon startup. Then the wheel turns and the screen is white. Can't get past it.
Boot with your install disc, launch Disk Utility, and repair the boot volume.
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I was trying to do the 7.1.2 update and my iphone 4s got stuck on the update screen, and my lock screen button is broken. How do I reset it?
iPod: How to use the Screen Lock
-
I made a update to the ios 6 and now its just showing the apple logo and going off to black and repeating tat any help please?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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