My iPod keeps using my old Apple ID/email to try to access iCloud.

Even though it shows the correct ID/email in the Settings when I try to access iCloud my old email pops up as my Apple ID. I can't delete it and tyoe in the correct one, and I can't sign in undet that email - it no longer exists, I don't remember my password & when I try to reset it I get a message that my info (birthdate) is wrong! How do I get rid of the old/wrong ID?

Contact iTunes then
Contact iTunes

Similar Messages

  • My IPad keeps using my old Apple ID to try to access iCloud.

    Hey
    My Ipad shows the correct ID in the ITunes Store Settings but when I try to access iCloud my old email pops up as my Apple ID. I can't delete it and type in the correct one, and I can't sign in undet that email bexause it no longer exists, I don't remember my password and when I try to reset it I get a message that my info (birthdate) is wrong! How do I get rid of the old ID?

    This seems so simple now but what a crazy day. What I ended up doing was updating my ipad (music) from my computer to the ipad and for some reason I decided to click on "The Store" and noticed the OLD email address we used for the ORIGINAL Apple ID
    So I changed it and uninstalled the app for Facebook as this is the app that I couldn't update and
    Boom
    Everything is working on my ipad - when I go to download or update an app it shows the NEW Apple ID.
    Hope if anyone else has this problem it helps and the only thing now to hope for is The Canucks win their game tonight
    Happy dance

  • ITunes keeps throwing up old Apple id that is no longer used

    iTunes keeps throwing up old Apple id that is no longer used. I have a new Apple id. This very frustrating
    DIggs

    Assuming that you are talking about the iTunes Store on an iPad, go to Settings>iTunes & App Store>Apple ID. Sign out. Sign in with the new ID.

  • My iPhone 4S appears to be using an old Apple ID.  How can I change this to my current one?

    My iPhone 4S appears to be using an old Apple ID and keeps asking for my sign in.  How can I change this to my current ID -this applied to iCloud only.

    Thanks for the response -
    Unfortunately - I can not use my Old Apple ID at all - Apple/Itunes is not recognizing it at all.  I thought about your last suggestion and the system is not accepting the old ID and password.  I believe this is because the old id (email address) is associated to a service (Verizon) that I no long have.  When I discontinued service with Verizon, their email address that I used as my Old apple ID become invalid.
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  • HT2968 I can not update several of my apps that i have purchased a while back in my Apps Store on my MacPro. Because it keeps using my old @me account for iTunes and i don't remember the password or security question, Please help?

    I can not update several of my apps that i have purchased a while back in my Apps Store on my MacPro. Because it keeps using my old @me account for iTunes and i don't remember the password or security question, Please help?

    Hi AlphaCentori,
    If you are having issues accessing the Apple ID that was used to originally purchase those apps, you may find the following article helpful:
    Apple Support: Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    Regards,
    - Brenden

  • My ipod is using an old email account for icloud the email no longer excists so i cant log in, what do i do?

    i am trying to reset my brothers ipod touch to factory settings and to delete all of the data so that we can sell the ipod, but we were originally using an old apple id account that now no longer exists, our email was with a company (optus) that we were using but we are not with optus anymore so that email no longer exists, we are now using gmail for our new apple id and there have been no troubles logging in with our new apple id, although we are trying to log into icloud on the ipod touch so that we can turn off 'find my ipod' so that we can restore the ipod, but its asking for the old apple id password which does not exist anymore, the email also does not exist so i cant reset the password or anything, what do i do? please help i have tried many things but nothing seems to work

    Then you will probably need to contact Apple for assistance resetting the password for the old ID by contacting the Apple account security team:  Apple ID: Contacting Apple for help with Apple ID account security, or by by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password.  You can also get assistance by email by contacting iTunes store support:https://ssl.apple.com/emea/support/itunes/contact.html.

  • HT201493 How do I get my old apple ID/email from popping up and asking to verifie it's getting annoying? I've change everything to my new email an my old one keeps popping up please help me stop it from popping up all the time?

    How do I get my old apple ID/email from popping up and asking to verifie it's getting annoying? I've change everything to my new email an my old one keeps popping up please help me stop it from popping up all the time?

    Did you change the ID you are using for iCoud?  If so, did you delete the account, then sign back in with your new ID on your device?

  • App Store keep using an old email and so I can't update

    App Store keep using an old email and so I can't update how can I update my Apps?

    Hi I have tried your suggestion thank you but I had no luck . So I logged a case with Apple and they said the following:
    I have gone through your issue and I would like to inform you that you cannot update or transfer you purchased items from one account to another account. I have good news for you can access your purchases from your old email address by contacting our Account Security Team.
    for a faster resolution you need to contact our Account Security Team (AST) via Phone to schedule a call at your preferred time and they will verify the identity of your account and help you right away. To contact an Account Security Advisor, follow the on screen steps provide in the below articles:
    Contact Apple ID Account Security
    http://support.apple.com/kb/HT204169
    you also have an option to call them directly by calling the below phone number:1-800-275-2273
    Note: Please ask you need to speak to an account security advisor and provide the case number

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