My ipod mini is Messed up

My ipod mini is Messed up. When i plug it into the wall that apple logo and folder show up. I need Help!!!!!
If anyone can help please reply.
I have reset it
updated it
restored it
But nothing works.
HELP!
  Windows XP  

ok, i did all of the stuff on that page and it reset with everything better,
then no music would load so i deleted everything and imported all of my backup music onto my itunes library.
and now when i open itunes the songs won't get onto the ipod...
it says that my ipod cannot be read from or written to and when i try again it only copies about 120 songs then it says the ipod is complete. ok to disconnect

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    Hello,
    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/itunes/download/
    For old and other versions of iPod updater for window you can get here
    http://www.ipodwizard.net/showthread.php?t=7369
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes 7 and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iTunes 7 and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
    http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
    http://www.ipodresq.com/index.php
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    Cant put it into disk mode
    http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
    I think my iPod just died its final death
    http://discussions.apple.com/thread.jspa?messageID=3813051
    Apple logo & monochrome battery stay
    http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
    Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
    Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

  • IPod mini broken...how can I fix it?!?!

    Hi there,
    Can anyone give me some advice on how to solve my iPod mini problem (and yes, I have followed the support instructions to ABSOLUTELY NO AVAIL).
    My iPod mini always says I have no battery left, even when I have just charged it overnight. Now I have plugged it in, it is still saying the same message, and it will not let me drain the battery to reset it. It also does not recognised (i.e. light up) when I have plugged it in.
    This is just the last straw in my absolute frustration with iPod, I have had the player for just over a year, and it seems that the shoddy manufacturing means your iPod will break just after a year, meaning you have to buy a new one. Well sorry, but I'm a poor student, and can't afford a new iPod. Is apple going to help??
    Failing that, I appeal to fellow iPod users who may have got themselves out of this mess to share info on how you did it!!
    Thanks!!
    iPod Mini    

    1. Is the iPod recognized by the computer?
    Check out these links:
    iPod’s Battery Will Not Charge
    Beef Up iPod Battery
    Measure iPod’s Battery
    Caring for iPod Battery
    About iPod Battery
    Tips and Tricks for iPod Battery
    iPod Battery FAQ
    Also, you may have to replace the battery....lithium-ion batteries lose their ability to hold charge over time. You can Google iPod Batteries, you will get results of do-it-yourself methods, and probably some services or places that will do it. I believe Apple will do it for $59.
    I hope this helps!

  • 2 Problems with iPod Mini

    well, I recently encountered 2 problems with my iPod Mini.
    #1- It says the battery is charged, but dies out as soon as I start to play a song
    -And-
    #2- (the reason I joined this forum) just about 4 minutes ago, The screen has that black Apple logo on it, but it stays there forever. I reset it, but when the logo appears, it still stays there. I plugged it into my computer, and the logo is still there. It dosent respont what so ever. I cant even turn it off. Please tell me how to fix it.
    "HOORA!"
    Thanks- Marine

    For your battery issue:
    If your iPod is old, the battery is probably just worn out and needs replaced.
    After about 400 charge cycles, the battery is only able to hold up to 80% of its charge. After even further charge cycles, the battery can hold less and less.
    Read more about it at these pages:
    iPod Battery FAQ
    Getting the most from your iPod battery
    General iPod battery information
    If your iPod is out of warranty, Apple can replace your iPod with the same model and a new battery for $59 and $6.95 for shipping. If it is in warranty, there will be no service charge, but there may be a shipping fee.
    For Apple to replace your battery, go here:
    http://depot.info.apple.com/ipod/
    3rd parties can also replace your battery with a generic battery for lower costs. They also sell DIY kits so you can replace it yourself, and never have to send it in.
    Note that those Support articles are a tad outdated, so while their information is about the same, exact number figures may be off (Example: they say battery life can last 8-12 hours. New models can last about twice to three times that.)
    For your second issue: (I don't have a premade message for this :P )
    It sounds like the formatting messed up or the hard drive is failing. Reset it again, and as soon as the Apple logo pops up, hold the center and Play/Pause buttons until it goes into Disk Mode (if it doesn't get into disk mode, you really have problems, likely with your motherboard). If it gets into Disk Mode, plug it into a computer and use iTunes to restore it.
    Try that and let me know how that works for you.

  • HP iPOD mini = Piece of Trash

    I have had nothing but problems with my HP apple iPOD mini. For starters it had to be returned to HP, after a month of usage, as it just stopped working. They did repair it, and I received it back after a couple weeks.
    Well the problems continue. Today I transferred a bunch of music onto my iPOD, and when I plugged my iPOD in at work, to update the library, all the new songs I had uploaded to the iPOD had become corrupt. I know for a fact they were fine before, as I was listening to them on the way to work. Now all my songs appear to be corrupt, and I cannot listen to any of them.
    In addition when I plugged my iPOD into my machine at work, iTUNEs popped up, which I closed, as it is a horrible piece of software. Much to my dismay if went ahead and updated my iPOD software, even after I told it not to, and not to ask me again.
    Am I seriously going to have to send this lemon of a product in again for more technical support? I have not even owned this product for 6 months and it has failed, completely twice, and become corrupt multiple times. I knew there was a reason why I did not buy HP or Apple products, and the reason has become even more apparent.

    And this has nothing to do with it being an HP iPod. Obviouslty you have a problem with your computer, NOT your iPod. This is in no way Apple's fault.
    Im sorry you dont know what you are talking about. The third party program did not cause anything to become corrupt. I very clearly stated, the songs were fine, and I listened to them on my way to work. The songs became corrupt after plugging my iPOD into my PC at work and iTUNES syncing the library, after I told it not to.
    The fact that I have had this exact same problem before, with the entire iPOD becomming corrupt, over time, and had to send it off to be fixed, is proof positive that the storage media has become corrupt yet again.
    So you Ejected it using iTunes or from the USB manager, correct?
    I ejected the ipod from my computer which lists all drives including the iPOD when connected. I know the proper disconnection routine, as I have done it numerous times without issue.
    And Apple hardware/software is to blame because???
    The third party program is not to blame. It is by a reputable company, I have used there software on my creative jukebox without issue, and have used it multiple time before, with my iPOD, without issue. Apple hardware / software is to blame, because everything has become corrupt, the exact same way things occured the last time I had to send it off to be fixed. Last time I phoned about this problem I was told to use the update software to erase everything and to use the reset procedure. This did not work at all, and problems persisted as they do now.
    This type of responce is the biggest cop-out there is. People are more willing to pass the problem onto another company, just to wipe there hands clean of a poorly manufactoured product. If we were to look at the history of defects in products, from both companies, it becomes very clear where the problem lies.
    So they were MP3 format, not AAC? Or were you trying to use a non-Apple codec in WMP?
    They were the proper format for the iPOD. Windows Media Player can play anything on the iPOD very easily. There is a reason windows media player can download codecs it does not initially come with. It is also the reason I ejected my iPOD and tried the headphones, and the songs were stil corrupt, as I wanted to make sure it was the iPOD and not windows media player which was the problem.
    You aren't using any Apple software (except what is on the Mini) and Apple software messed up how?
    I very clearly stated iTUNES was the culprit, and yes iTUNES is apple software. In addition the entire library on the iPOD has spotaneously become corrupt as it did the last time I had to send it in for repairs. If events unfold in a similiar manner as last time, my iPOD should stop functioning, at all, in a very short period of time.
    Even a quick glance at the threads in this forum would give a person the understanding, that I am not the only person with these types of problems.

  • Ipod mini won't plays songs, keeps skipping

    I've had my ipod mini for the last year but 4 to 5 months ago it stopped working and I'm just now finding the time to deal with this. My ipod is a mess and I'm not sure if it can even be fixed without some technician messing around with it but any help would be GREATLY appreciated. This is a long one...
    The problem was:
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      Windows XP  

    step 1: try to restore it. this will remove everything on the ipod. then it will make sure it is current and nothing will be left on the ipod. then, just reload your music

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