My ipod model A1367 display shows only a white screen. why is it?

my ipod model A1367 display shows only a white screen. why is it? please help me im using apple product for the first time

Try:                                               
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable       
- Try on another computer                            
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar                                     

Similar Messages

  • My ipod touch turns on and only a white screens appears. Any idea's on a fix for this?

    Help

    Try to Reset your device. 
    Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off that shows up first).

  • My computer show only a white screen and safari

    My mac start up good butit only start with safari is the only programm that run

    Why don't you bring it in to Apple for evaluation?  We users here have no way of examining your phone.

  • What is latest software version for iPod model A1367?

    What is latest software version for iPod model A1367?

    Your 4th gen iPod will accept the just released 6.1.
    http://support.apple.com/kb/DL1624

  • Have tried to restore iPod twice but still showing only USB cable to be connect to iTunes..

    I have download and update iPod touch (4th generation) running firmware version 4.2.1 to iOS 5 or later through iTunes 11.1.5.5 so i have tried to restore iPod twice but still showing only USB cable to be connect to iTunes. Nothing is happening. so please tell me how to resolve it.

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4
    Some users have reported as many as 8 or 9 attempts were necessary before success.
    If the issue persists...
    Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
    Be sure to make an appointment first...
    Also see your other post >  After updating iOS iPod is showing only iTunes log with USB Cable..

  • Display shows only white screen after booting up

    My computer froze while the screen saver was playing and I rebooted and now there is only a white screen.  The apple apears and the grey circle spins but then it freezes and the display just stays white.  I can still access all of the harddrives over my network so I am assuming it is just my video card.  Any thoughts?

    I doubt it's your video card, but if you want to test that theory, try the Apple Hardware Test.
    Intel-based Macs: Using Apple Hardware Test

  • Od classic  all i'm getting on the display is a blank white screen, itunes recognizes it but is only displaying 127gb free even though it's empty and should be 148gb free

    after replacing both the logic board and hard drive on my ipod classic all i'm getting on the display is a blank white screen itunes recognizes it after a restore but is only displaying 127gb free instead of 148gb. the hard drive is a brand new 160gb the logic board came from a working 6th gen 120gb ipod classic

    Will,
    "I thought you bought the entire display and had two LVDS cables?"
    Right, but I mean I think the connector on the logic board might be detached/broken. When I tested the old display, I completely removed the new one, cables and all, and connected the old one with the original LVDS cable. So these symptoms are independent of the lcd/cables that I use.
    Yes that socket could be bad and this:
    Even the random distorted coloration on the cracked lcd was replaced by blank whiteness.
    would point to that problem. Did you try messing with that connector when it's powered up?
    I'm not sure I follow. By "completely black screen" I meant no backlight...
    Detached GPU a.k.a ball grid array ATi chip:
    -computer boots, with chime
    -distortions in color
    -flickering lines
    -cycling through red, green and blue
    -ultimately a blank screen (but still backlit?)
    I have an ATI 9200 GPU chip that failed in a way I call "black moving shadows"
    Detached U28 chip the Danes mounted a complaint about:
    -computer will not boot, no chime
    -loud constantly whirring fan
    Right that pin 15 I talked about. Relatively easy to solder back.
    -maybe will boot if clamped on left of trackpad, but with intermittent graphical distortions
    No there would be no graphic anomalies in this failure and clamping left of the track pad is a problem since that's where the hard drive is. The pressure should go on U28 as indicated in the Cory Arnold site better resolder pin 15.
    I guess I just want to get this all sorted out for posterity.
    OK. If you hit a wall you could send it up here and I'll take a look.
    Richard

  • Help! Cannot connect to iTunes Store. Only thing shows up is white screen and iTunes Store words appear.

    Help! Cannot connect to iTunes Store. Only thing shows up is white screen and iTunes Store words appear.

    Hi Davin12,
    Here is an article with some troubleshooting ideas for when you are not able to connect to the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Take care,
    - Ari

  • My Ipod 3rd generation wont turn off and is showing a blank white screen someone please help

    My Ipod 3rd generation wont turn off and is showing a blank white screen someone please help! xx

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              

  • Iphoto doesn't show pictures - only a white screen is opening

    hello!
    i've got an new imac. on 21. april i moved my iphoto library from an old power pc with iphoto 8.1.2 to my new imac. the iphoto library works without problems.
    last week i put on my iphone and itunes and iphones opened automatically. Now i've seen, that iphoto shows no pictures. I took the iphone from the usb cable and started iphoto again. It shows no photos again, only a white screen.
    I read all discussion-themes and tried to delete the existing iphoto library and create a new one, I delete the preferences plists, I repair all options that will be appear, if i push alt+cmd,I replaced the iphoto library and the programm iphoto with my timemachine backup. but nothing happened.
    today i moved the iphoto librarys to an extern hard disc. I removed all things from iphoto and installed iphoto from the system cd.
    again an white screen is opening. if i click to add a new album, the left bar is visible. I click to import photos. the programm runs and can not complete the import. i have to quit the programm with taskmanager.
    i hope someone can help me!

    please excuse my english :-))
    I hope you understand what I mean

  • Why is my screen all white after installing OS X Yosemite? No place to log on to my computer, only. White screen??

    I Installed OS X Yosemite on my IMac and once it restarted I only had a white screen, no place for me to log on. I called Apple Support & they told me to rest all it again, I still have only a white screen with no box to enter my passcode,

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
    Step 1
    The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
    There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
    a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
    b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
    c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
    Sometimes a startup failure can be resolved by resetting the NVRAM.
    Step 4
    If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
    Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
    If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
    If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
    Step 9
    If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.  
    Step 10
    Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 11
    Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
    Step 12
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 13
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • How do i fix my ipod touch 4th gen. its a blank white screen?

    i have recently downloaded IOS 5.0 and my ipod has been doing wat everyone else`s has lagging. But this morning i got on to facebook and trying refreshing the screen my ipod went screwy it has currently just showed a blank white screen and will not do anything not even let me restart it will not sdync with itunes will not power down it wont do anything and it wont let me do anything help me plz.!!!!!

    Let the battery fully drain. After charging for at least an hour try what you tried already. If it still has the white screen that indicates a hardware problem an appointment at the Genius Bar of an Apple store is in order.

  • My layered menu shows up as white screen!

    I'm working on a 5,9 GB DVD-9 project in DVDSP 4.0.2.
    The DVD consists of 3 movies and 3 layered menus. The layered menus use a .psd file with up to 7 layers. Nothing fancy, a background and a couple of buttons. The tracks have a couple of stories and there are subtitles.
    Here's the problem: In the simulator everything works flawlessly but as soon as i build a VIDEO_TS or burn a DVD, my layered menus show up as white screens.
    This error happens when I preview the VIDEO_TS in DVD Player but also on a physical DVD+DL. Again, in DVDSP's simulator all looks very good.
    I've tried all kinds of things: I created a new and very simple DVD-9 project with only one layered menu and a very short video track: no problems! I've played around with the break point on my 5,9 GB projekt but this doesn't make any difference.
    So, does anyone have the same experience with layered menus showing up as white screens? Is this a bug in 4.0.2? I'm considering a complete rebuild of my project in DVDSP 3, unless there's something i've overlooked...

    THANK YOU CHRIS!
    You solved my problem. I did have one unused language defined, i thought i needed 2 languages but apparantly i don't, because my DVD now works fine.
    It was very hard to trace the problem because the whole concept of languages and menus is still sort of unclear to me. I guess i need to do some studying on that. The DVDP manual sadly lacks a good tutorial on how to set up a multi-lingual DVD with multiple subtitle streams.
    Now i've set up 2 menus for each version (the movie with and without subtitles), only one language and all is well.
    One thing still puzzles me: The first version (the one with the unusued language) did play fine on a G4 with Panther. The white menus showed up on a G5 with Tiger and on my standalone DVD-players. So somehow Quicktime also plays a role in this. The fact that this is a DVD9 has nothing to do with it. Thanks again.

  • My ipod touch 4th gen froze! blank white screen and doesn't respond when turned off, or connected to my laptop

    my ipod touch 4th gen froze! only blank white screen and doesn't respond when turned off or connected to my laptop!

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.

  • I have and ipod touch 4th gen that has the white screen of death but my home button doesnt work. how do i reset it?

    i have and ipod touch 4th gen that has the white screen of death but my home button doesnt work. how do i reset it?

    Restore, if iTunes will let you.  Everything except the password will be restored.  Connect via cable to the computer that you use for sync.  Be forewarned that it takes a long time.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

Maybe you are looking for

  • Can I add a second 6-Core: 3.33GHz Intel Xeon "Westmere" processor later?

    Can I add a second 6-Core: 3.33GHz Intel Xeon "Westmere" processor later if I purchase a MacPro 2010 with a single Can I add a second 6-Core: 3.33GHz Intel Xeon "Westmere" processor? Why is the build to order 12 core processor limited to 2.66 GHz Int

  • Can't get dynamic text in Flash 8 pro to work

    Hi, This is driving me nuts. I am using SWObject to send a variable to my Flash 8 swf. The swf is basically a header that plays a video and I want to put the name of the web page dynamically on top of it. Sounds simple right. Well I can not get it to

  • Vendor X in  not defined in Company code  Y

    Hi Guys, I did the setting in OBYA (intercompany settings) for the two company codes X and Y. However, when I am psoting the doc by FB01 getting the error "Vendor X in  not defined in Company code  Y". In OBYA, it show the setting. thnks

  • Run-time error '13' when trying to see query properties

    *Hi BI friends,* I want to set Auto refresh property when opening to my work book  , *If i try to see "Query Properties" in Excel 2007 in BEx Analyzer, i am getting the below error :* *Run-time error '13'* *Type Mismatch.* *Plz, Help!*

  • Stock reservation

    When I created reservations manually using mb21 case 1  : Receive Storage location and Movement type as in automatic reservations RESB is being updated and reservations appearing in CO09 case 2 : Receive storage location is different from automatic r