My iPod nano 2nd edition has died on me. I can press on menu and centre of the wheel and the apple logo comes on for seconds, then I get a glimpse of the menu list then the screen goes dead. What can I do? Can anyone help please?

MY iPod Nano 2nd generation iPod has died on me. I've charged it both by connecting to my laptop and also separately. I press the centre wheel and menu and the apple logo appears for a few seconds, then I get a glimpse of the menu then it disappears again. I have tried everything even leaving it plugged into the power for about four hours but it made no difference. What can I do?

Probably not a good sign especially given the age of the device. Are you able to get it into Disk Mode long enough so that you can restore it in iTunes?
Putting iPod into Disk Mode
Otherwise, it might be time to have the iPod serviced or replaced.
B-rock

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My iPod Nano 2nd gen. has a black caterpillar-like shape on the screen when turned off. I recharged and reset. What else should I do?

My iPod Nano 2nd gen. has a black caterpillar-like shape on the screen when turned off.
It disappears when turned on. It must mean something. I recharged and reset. What else, if anything, should I do?

You can work through the remaining five 5 R's of troubleshooting.
http://www.apple.com/support/ipod/five_rs/
It might also be a good idea to let the iPod's battery fully drain. Then charge it back up and restore it once more in iTunes.
Otherwise, it's likely a hardware issue with the iPod's LCD display, meaning you'll need to take or send your iPod in for service either via Apple or a third party repair service. Here is Apple's repair pricing.
http://www.apple.com/support/ipod/service/prices/
Note that they don't actually repair the device, but exchange it for one of the same generation, model, and capacity. A third party service will actually replace the damage part for a little less. Google "iPod screen repair" and you should get a number of results to work with.
B-rock

My iPod Nano 2nd Gen has a battery problem.

iPod Nano 2nd Gen keep dying after 10 mins of usage.
What should I do? How much for Apple service?
Thank you.

Do an out-of-warranty replacement for $65.

When I try starting my iPod touch, it won't start; the Apple logo comes up for a few seconds, and then, it just shuts off. I tried to charge it through an outlet; the iPod didn't even charge, so I tried to restore my settings on my computer. iTunes won't

when i try starting my IPod it won't start, the Apple logo comes up for a few seconds,and then. it just shut off . I tried to charged it through an outlet, the IPod didn't eve charger so I tried to restore my setting in my computer, i tunes won't

But that requires the computer to see the ipod. I am having the same problem and I keep being told to restore it, but you have to either get the ipod to turn on or have the computer see it in order to so that. Right now I have a pretty useless 32GB ipod touch cos I cant get the thing to turn on! I can only get the apple logo for like maybe 20 seconds and it goes away. Ive charged it for days on a wall charger, on the computer usb charger, and on a speaker charger. Nothing works.

My ipod nano 2nd generation has a white screen when i turn it on.

Everytime i turn on my ipod nano 2nd generation it goes to a white screen and i dont know what to do...can u help me???

Anything new about this?

My IPad 2 will not start. I have tryed to reset and this still did not help. After I reset the Apple logo comes on for just a second then is gone leaving a blank screen.

My IPad2 will not start after pushing the home button and the sleep button. The Apple logo is on for a short time then the screen goes black.

i just wanted to know what will happen to all of my pictures and videos if i restore my ipad, i dont want to lose that stuff, also i tried to update my ipad, it tells me to plug it in to the computer and when i do, it shows on itunes its extracting the data or something like that, but it does not began the update process, after awhile it just brings up ipad device not found, and then my ipad dies so i charge and let it charge all day till night time and all that pops up is the plug in to the itunes image on my screen, so i need to know what to do, please help me.

HT1430 I turned my IPad off and now it will not restart. Apple logo comes up but no other screen.

I turned my IPad off and now it will not restart. The apple logo comes up but then it stops????

Did you try rebooting the iPad?
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If that doesn't work, see this.
iTunes: Restoring iOS software - Support - Apple

My ipod nano (3rd gen) has died.

It won't respond to being connected to my mac or mains charger. It was working yesterday. Help?!

iPod: Does Not Charge

My ipod nano 2nd generation stopped being recognised in itunes. using windows 8, all our other ipods are fine

My ipod nano 2nd gen just stopped being recognised in itunes. I'm using windows 8.1..and not had any problems with ipod touch 5th generation or nano 7th gen.
The ipod charges up as indicated by the battery icon but not being recognised at all in itunes or as a connected device or drive on my PC. was working fine the day before then just stopped. I can still listen to the ipod but obviously not load on new songs as not being recognised.

Make a Genius Bar appointment at your nearest Apple Store and get it serviced. Sounds like the headphone jack has failed.

NANO wont play songs... resets and apple logo comes up

I just bought a new 4GB nano and I am having problems playing the tracks I have copied. When I try to play any music, the screen goes black then the apple logo comes up for two seconds. Ive had no problem opening up my photos, or address/ical data, I only have trouble with my music files. Ive updated my software with the 2006-03-23 updater and have tried to restoring my nano twice already. Can anyone help me get my nano up and running?

So I also just bought a new 4GB nano and I am having the same problem. It started after I loaded my music on to the iPod, then found that the music was there but the "Music" option didn't appear in the main menu ( could however shuffle songs). I changed the "Menu Settings" to turn on "music" and off "Photos" (I don't use my iPod for photos.)First it took several tries for the iPod to accept my menu changes. Then, when "Music" finally showed up on the menu, I selected it and the screen went dark, the apple logo showed up, and boom back to the main menu without the "Music" option.
I restored the iPod, got "Music" to appear on the menu, and was able to select it. Everything was fine until I tried to take "Photo" off of the menu. Then repeat of the same problem. Ok so maybe the obvious answer is to leave "Photo" on the Main Menu, but I don't like the idea of a brand new product not working properly.
And, I must confess I am a bit disapointed in the service and tech help options for this issues. After all these years of supporting, and defending Apple, when I finally have a problem -- no help? I don't relish spending my 1 phone call for a product that was defective from the start.My phone company (which is truly evil)is more helpful. If anyone out there has either solved this issue, or discovered a way to resolve the problem, please, please post.

The screen on my ipod nano 2nd generation turns black. It still plays music. I've tried resetting the ipod to clear the black screen and the screen goes back to it's normal state but after a few minutes the screen goes black again.

The screen on my ipod nano, 2nd generation, turns black. It stills plays music. I've tried resetting the ipod to clear the black and the screen goes back to it's original state. But after a few minutes the screen turns black again, while the music is still playing. What can I do about this?

That's just the iPod's backlight timer going off, signaling the iPod's backlight to turn off to conserve battery power.
B-rock

My ipod touch isnt working I tried to reset it and the apple logo comes up but then goes to a black screen. What else can I do?

My ippd touch isnt working i tried to reset it and the apple logo comes up then goes to a black screen. What else can I do?

Try connecting to your PC in Recovery Mode ane restore it. See this article for help on getting your iPod into Recovery Mode.
iPhone and iPod touch: Unable to update or restore
B-rock

Ipad mini crashes, goes black, apple logo comes up then back to the home screen. it happens at random times with random apps

my ipad has been crashing. it will happen at random times with random apps. it will turn black, apple logo appears, then back to the home screen. i have reset it. ive sent it to apple and they couldnt reproduce the problem and they sent it back. it was fine then it happen twice this morning.

Make Sure iOS is updated to the latest version
Reboot the device by pressing and holding down the home and sleep/wake buttons (power) at the same time until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings

My ipod nano 2nd gen is showing the apple?support sceen...What do i do?

my ipod nano 2nd gen is showing the apple?support sceen...What do i do?

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore and you have IOS-6 or lower, go into Recovery Mode per the instructions here. Also, if you have IOS-7, read this.

I need to get the music off my Ipod Nano 2nd GEN onto either ITunes or in a music foldes on my new computer. Not all the music was purchased from Apple Itunes HOW DO I DO THIS WITHOUT LOOSING ALL MY MUSIC??

I have not had a computer for several years and I just got a new one. My old computer got a virus and when that happened all my music was lost. Thank goodness I had it all on my Ipod Nano 2nd GEN. Now my problem is that I don't know how to get the music off my Ipod Nano onto my new computer!!! I was able to get the songs that I purchased thru ITunes by just authorizing my new computer. But I have alot more music that is on my Ipod nano that I can't put into my ITunes library. In fact, I can't even get my music into a file folder on my computer!! I really need help. I don't have any copies of the music anywhere else and some of it is hard to get. How do I get my music either into ITunes or into a file folder on my new computer or even if I could get my computer to recognize my Ipod and sync all the music into windows media or something like that. Every time I connect my IPod all that happens is that it tells me if I sync the IPod that it will replace all the music from my ITunes library on to my IPod. And I am guessing that means all my music on the IPod will be erased. PLEASE HELP ME!!!! Thanks from the bottom of my songsters heart

From the OP: "My old computer got a virus and when that happened all my music was lost. "
They don't have the music on their computer so they cannot transfer the iTunes folder, from the computer to their iPod and then to the new computer. And if they try to enable disk use on the iPod it will erase all the music that is on it. The method you cited is moving the files in a data format using the iPod as a flash drive. It doesn't work if they are in music format. That is why I suggested Yamipod.

My iPod nano 2nd edition has died on me. I can press on menu and centre of the wheel and the apple logo comes on for seconds, then I get a glimpse of the menu list then the screen goes dead. What can I do? Can anyone help please?

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