My Ipod nano 4th generation will not charge or turn on! Please help
I bought a refurbished Ipod nano 4th generation 2 weeks ago from a good reliable ebay seller. It arrived and was in great working order with no issues what so ever. However this evening I realised it was out of battery, so I went to charge it and nothing. No light up, no recognition of it being plugged into the PC or when I try via a plug socket. I have contacted the seller about this asking for a refund as I have not done anything or put it anywhere that it would die like this. However I thought before I try to send it back I would try here and see if anybody knows what may be wrong with it.
Thanks
You need a new battery.
Similar Messages
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My ipod will not charge when connected to my dock or my computer. I will play when connected to both. I have tried both USB ports, checked the connections on my dock (power light is on) and it will just not charge.
Howdy Crickety22,
Using the USB cord in different locations is a great way to help isolate this kind of issue. Since you have done that, the next step I would recommend is testing a different USB cable with the device.
Check out this info from the article named Archived - iPod's battery doesn't charge found here http://support.apple.com/kb/ta44551
Faulty cable
If something is wrong with the FireWire or USB cable that came with iPod, it may not supply any power to charge the battery. Note: Only iPod models with a Click Wheel can get power from a high-powered USB port using the supplied cable (includes iPod mini, iPod (Click Wheel), iPod photo, iPod with color display, iPod nano, and Fifth Generation iPod).
Make sure you are using the cable that came with iPod. Some third-party cables may not work properly with iPod.
Make sure nothing is in or blocking your computer's FireWire or USB ports.
Check the connections to make sure the cable is completely plugged in.
Try another known-good FireWire or USB cable if available.
If this resolves the issue your FireWire or USB cable needs to be replaced. You can arrange for replacement at theiPod Service Website.
And this part as well:
Faulty dock connector or FireWire port on iPod
If something is wrong with iPod's FireWire or Dock Connector port, it may not supply power to iPod.
Make sure nothing is in or blocking iPod's FireWire or Dock Connector port.
Check the connection to make sure the FireWire or Dock Connector cable is completely plugged in.
If this did not resolve the issue iPod needs to be repaired. You can arrange for repair at the iPod Service Website.
Regards,
Sterling -
My ipod nano 5th generation will not charge or turn on?
I have tried holding the centre button and menu button but nothing seems to be happening. My ipod doesn't seem to respond to anything.
You need a new battery.
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My ipod nano 4th generation will not turn on or charge. It is just sitting (frozen) at a black (blank) screen. What do I do?
Hello, HJA-heartgirl.
There are a couple things you can try to troubleshoot this issue. Below, I have included a couple articles that will help you troubleshoot your iPod.
How to reset iPod
http://support.apple.com/kb/ht1320
iPod nano (4th generation) Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/nano4gen/
Regards,
Jason H. -
My ipod nano (5 generation) will not charge.
My ipod nano (5 generation) will not charge. Sometimes, if I connect it to the computer, turns on and appears on the screen a battery. Other times I connect it, and will not turn on anything. If you load it, I can use it, but if I turn off the ipod, after does not turn on. I tried to reload it with an outlet to the current, but does not turn on. Can I fix it? How much does it cost?
You need a new battery.
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hello my ipod touch 4th generation will not cut on or charge. i have tried the holding the home and lock button and still won'ty work. i don't know what to do. can you help me please
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
My iPod Shuffle will not charge or connect to the computer. I updated iTunes and bought a new charger. Any ideas? Thanks
My question was, when you connect the shuffle to USB, does the light come ON? From the way you answered, I'm not sure if you are answering that question, or saying that the light does not come ON when you move the power switch on the shuffle to the ON position.
Also, what happens when you connect the shuffle to your computer by itself, with nothing else connected to USB?
If you get no response (no light) from the shuffle when you connect it to USB by itself, trying both the original USB cable and a new one that is compatible with the 4th gen shuffle, try connecting something else to the USB port to confirm it is working properly. It would be best to test the USB port with something similar, such as a USB flash drive or external drive. If you can confirm the USB port works properly, it is likely that the cause for this problem is on the shuffle, such as a faulty headphones jack or bad logic board.
If the shuffle is less than one year from purchase date, it is under warranty. -
What do you do when your ipod nano 4th generation will not turn on even if you charge it?
i have a 4th generation ipod nano and it died so i tried charging it for an hour and it wouldn't turn back on. then i connected it to my computer and it would not even turn on or show up on my computer. What do i do?
You could try taking it to a Mac store and see what they have to say, but it might just be dead.
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my iPod will not turn on when I charge it or restart it it just gets stuck on the apple icon screen what do I do to fix it
Hello crimsonflare,
Try this first:
Apple - Support - iPod Troubleshooting Assistant
If that does not work, use this:
Putting iPod into Disk Mode
and try to restore you ipod.
Hope this helps.
~Julian -
My ipod nano 4th generation will not sync
I am trying to sync the photos onto a new computer but it does nothing
it is usually one way from pc to ipod nano, not the other way around
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My ipod nano 4th generation will not connect to my windows vista computer.
I am attempting to add new songs to the nano but it is not recognized by my computer.
The following may help: iOS: Device not recognized in iTunes for Windows
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My ipod nano (4th Generation) will not turn on
I just got my ipod 3 months ago and its been working fine until today. The only reason I can think of is- ok my mistake- I was in my hot tub and I had my ipod on the IHOME (I believe that is what you call it)...... and I might just splash a little. The problem is that I put the IHOME up after I get out and I leave the Ipod on the IHOME. And I find the next day that it won't work. So now I'm freaking out so if there's anybody there.......HELP!!!!!!!!!!!!!!!!!!!
P.S. The port where you put the USB cord in the Ipod smells burntOK:Because I already had one water damaged,here is what I am going to do.Apple should be doing this because I think leaving the adapter port wide open is inviting water damage disaster(a bit of sweat,splash of water from the kitchen sink)
I ordered 2 oem travel chargers for .68/each.
I'm going to cut off the charging cable and use the adapter plug to protect that opening while using the nano.
Anything is better than nothing. -
help me please !!
Sounds like a dead battery. Take it into your local Apple store/Genius bar and see if there is anything they can do for you. Another option is to send it in to a third party repair company who can replace the battery at a pretty low cost.
B-rock -
help me my ipod 4th generation will not charge. i have tryed a wall ataptor an other computers.What should i do? Should i get a new ipod or should i try and get a new charger and see if that helps.It has not been changing for two weeks straight now .Help Please.
Either your USB cable for the charger has been damaged or the part of the iPod where you insert the USB cable is damaged. This usually happens due to water damage or carelessly removing the USB plug off from the iPod. Hope this clears some doubts
You might also wanna try and check with the Genius Bar at Apple, they usually know whats wrong. -
My ipod nano, 4th generation, is not being recognized by my computer or itunes
my ipod nano, 4th generation, is not being recognized by my computer or itunes, what do i do? I've tried using different cords, but nothing will pick it up.
I am experiencing the same issue. I have Mavericks with updated iTunes, reset both, not detected
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