My ipod nano 4th generation will not turn on or charge. It is just sitting (frozen) at a black screeen.

My ipod nano 4th generation will not turn on or charge. It is just sitting (frozen) at a black (blank) screen. What do I do?

Hello, HJA-heartgirl.
There are a couple things you can try to troubleshoot this issue. Below, I have included a couple articles that will help you troubleshoot your iPod.
How to reset iPod
http://support.apple.com/kb/ht1320
iPod nano (4th generation) Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/nano4gen/
Regards,
Jason H.

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My iPod nano 5th generation will not turn on or charge. What is going on??

Yesterday, after listening to my iPod, I forgot to lock it and it died. When I tried to charge it, however, the screen would not even light up. I then connected it to my computer just to see what it would do (I have a wall charger) and my computer recognized it but itunes did not. The screen stayed black. Do I need a new battery, or is something else going on?

Hello, HJA-heartgirl.
There are a couple things you can try to troubleshoot this issue. Below, I have included a couple articles that will help you troubleshoot your iPod.
How to reset iPod
http://support.apple.com/kb/ht1320
iPod nano (4th generation) Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/nano4gen/
Regards,
Jason H.

My ipod nano 4th generation will not turn on when i rstart it it gets stuck on the apple icon screen what do i do

my iPod will not turn on when I charge it or restart it it just gets stuck on the apple icon screen what do I do to fix it

Hello crimsonflare,
Try this first:
Apple - Support - iPod Troubleshooting Assistant
If that does not work, use this:
Putting iPod into Disk Mode
and try to restore you ipod.
Hope this helps.
~Julian

My iPod nano 7th generation will not turn on or charge.

Can someone please help me. My ipod has shutoff. It will not turn on what so ever. I have tried methods from other posts such as resetting it but still nothing. Is this a sign of a dead battery?

Hi dude971503,
If your iPod nano isn't responding or won't turn on, you may find the troubleshooting steps outlined in the following article helpful:
iPod nano (7th generation): Hardware troubleshooting
http://support.apple.com/kb/TS4433
Regards,
- Brenden

What do you do when your ipod nano 4th generation will not turn on even if you charge it?

i have a 4th generation ipod nano and it died so i tried charging it for an hour and it wouldn't turn back on. then i connected it to my computer and it would not even turn on or show up on my computer. What do i do?

You could try taking it to a Mac store and see what they have to say, but it might just be dead.

My ipod nano (4th Generation) will not turn on

I just got my ipod 3 months ago and its been working fine until today. The only reason I can think of is- ok my mistake- I was in my hot tub and I had my ipod on the IHOME (I believe that is what you call it)...... and I might just splash a little. The problem is that I put the IHOME up after I get out and I leave the Ipod on the IHOME. And I find the next day that it won't work. So now I'm freaking out so if there's anybody there.......HELP!!!!!!!!!!!!!!!!!!!
P.S. The port where you put the USB cord in the Ipod smells burnt

OK:Because I already had one water damaged,here is what I am going to do.Apple should be doing this because I think leaving the adapter port wide open is inviting water damage disaster(a bit of sweat,splash of water from the kitchen sink)
I ordered 2 oem travel chargers for .68/each.
I'm going to cut off the charging cable and use the adapter plug to protect that opening while using the nano.
Anything is better than nothing.

My ipod nano 4th generation will not turn on, and is no longer detected by the computer and itunes. What to do?

help me please !!

Sounds like a dead battery. Take it into your local Apple store/Genius bar and see if there is anything they can do for you. Another option is to send it in to a third party repair company who can replace the battery at a pretty low cost.
B-rock

IPod Nano 7th Generation will not turn on

My 10 month old iPod Nano 7th Generation will not turn on - all of a sudden.
All songs on the device have disappeared.
Shows in iTunes - even shows as having a fully charged battery.
Holding Home Button and Sleep/Wake button down, even for a long time, doesn't help.
Have changed USB ports, from computer to AC powered USB charging station.
Help?

Just saw elsewhere on the forum to press and hold the power and home buttons and it fixxed it for me

HT1459 MY IPOD NANO 6TH GENERATION WILL NOT TURN ON I GOT IT FOR CHRISTMAS AND PLAYED THE RADIO ON IT WITH OUT PLUGING IT INOT ITUNES AND I WAS WONERING HOW TO FIX IT ?

hi my ipod nano 6th generation will not turn on what should i do ...no batery left and never pluged it into itunes

Hi meganisawsome,
If your iPod will not turn on and you are getting indicators that there is no battery left, the first step would be to make sure that the iPod has been charged correctly. You may find the following article useful:
Apple Support: Charging your iPod battery
http://support.apple.com/kb/HT1384
If you are still having issues after charging, you may want to look at this article:
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/TS3474
Regards,
- Brenden

My ipod nano 6th generation will not turn on.

My iPod nano (6th generation) will not turn on. I have charged it (attached to my computer) for 30 minutes. I have tried to reset it (held down Wake and Volume Down for 8 seconds)- no response. I have factory restored it (through iTunes)- no response. It shows up as connected to my computer and will sync in iTunes, but the display on the iPod will not turn on. Any ideas?

Hey s.mccarter2010,
Thanks for the question. After reviewing your post, it sounds like you have tried a lot of things and the iPod still will not turn on. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
iPod won't turn on
If you have tried the solutions above and iPod still won't turn on, check the following:
Make sure iPod is the only device in your FireWire or USB chain. Disconnect everything but the mouse, keyboard, and your iPod, then see if it will turn on.
Make sure you are using the FireWire or USB cable that came with your iPod, and that the cable is in good condition.
Try connecting iPod to the built-in port of a different computer to see if that works. Note: If using a portable computer, make sure it is plugged in to a power source and that the lid or display is open. If the lid is closed the computer may go into either standby, sleep, or hibernation mode and iPod will not charge properly.
If you still can't turn iPod on after performing these steps, it may need to be repaired. You can arrange for repair at the iPod Service Website.
Thanks for using Apple Support Communities.
Have a nice day,
Mario

My ipod nano 2nd generation will not turn off, would i be able to get it replaced

My ipod nano 2nd generation will not turn off, could i fix or replace this ?

What do you mean it won't turn off? How are you trying to turn it off?
B-rock

My Ipod nano 4th generation will not charge or turn on! Please help

I bought a refurbished Ipod nano 4th generation 2 weeks ago from a good reliable ebay seller. It arrived and was in great working order with no issues what so ever. However this evening I realised it was out of battery, so I went to charge it and nothing. No light up, no recognition of it being plugged into the PC or when I try via a plug socket. I have contacted the seller about this asking for a refund as I have not done anything or put it anywhere that it would die like this. However I thought before I try to send it back I would try here and see if anybody knows what may be wrong with it.
Thanks

You need a new battery.

IPod shuffle 4th generation will not turn on?!?!

My iPod shuffle 4th generation flashes red for 3 seconds when connected to the USB charger but will not turn on, charge or connect to the computer. This means i can not go through the basic trouble shooting reset steps. I tried turning it off waiting 10 seconds and turning it on. I made sure the buttons were no diabled. I updated my iTunes and updated all software on my computer and restarted it. I also made sure the USB port works by putting something else in- it works. I am running out of options given on the apple website!!! WHAT DO I DO?

Hello StefiPod,
It sounds like your iPod is not charging, and you have already restarted your computer as well as updated your iTunes application and the issue persists. You have also verified that the USB port works for other devices.
I recommend these troubleshooting steps from the article named:
iPod shuffle troubleshooting and service FAQ
http://support.apple.com/kb/ts1412
Your iPod shuffle may need to be reset. See this article for steps to reset iPod shuffle. Resetting does not affect your music or data files.
If a red light is blinking or continuously on, your iPod battery may not be charged. You can find information on charging iPod shuffle here. To find out how to check the battery life, see the article "Checking the charge." To get the most out of your battery, be sure to check out our battery tips and tricks article.
If none of these steps worked, you may need to restore your iPod shuffle software. Please be aware that doing so will delete all your files on iPod shuffle.
If the issue persists, then your iPod may need service. Follow the section toward the bottom labeled:
Get Service
If you've tried all the appropriate troubleshooting steps above and those found on the iPod shuffle Support page, and have determined that your iPod shuffle needs service, you can request service online.
Thank you for using Apple Support Communities.
Cheers,
Sterling

New ipod nano 7th generation will not turn on. Any suggestions?

Just bought a new ipod nano 7th generation & the device will not turn on. Any suggestions?

Have you charged it?

Ipod, nano 4th generation, will not charge using my PC or my dock. It's 5 years old and has charged using both methods since I got it.

My ipod will not charge when connected to my dock or my computer. I will play when connected to both. I have tried both USB ports, checked the connections on my dock (power light is on) and it will just not charge.

Howdy Crickety22,
Using the USB cord in different locations is a great way to help isolate this kind of issue. Since you have done that, the next step I would recommend is testing a different USB cable with the device.
Check out this info from the article named Archived - iPod's battery doesn't charge found here http://support.apple.com/kb/ta44551
Faulty cable
If something is wrong with the FireWire or USB cable that came with iPod, it may not supply any power to charge the battery. Note: Only iPod models with a Click Wheel can get power from a high-powered USB port using the supplied cable (includes iPod mini, iPod (Click Wheel), iPod photo, iPod with color display, iPod nano, and Fifth Generation iPod).
Make sure you are using the cable that came with iPod. Some third-party cables may not work properly with iPod.
Make sure nothing is in or blocking your computer's FireWire or USB ports.
Check the connections to make sure the cable is completely plugged in.
Try another known-good FireWire or USB cable if available.
If this resolves the issue your FireWire or USB cable needs to be replaced. You can arrange for replacement at theiPod Service Website.
And this part as well:
Faulty dock connector or FireWire port on iPod
If something is wrong with iPod's FireWire or Dock Connector port, it may not supply power to iPod.
Make sure nothing is in or blocking iPod's FireWire or Dock Connector port.
Check the connection to make sure the FireWire or Dock Connector cable is completely plugged in.
If this did not resolve the issue iPod needs to be repaired. You can arrange for repair at the iPod Service Website.
Regards,
Sterling

My ipod nano 4th generation will not turn on or charge. It is just sitting (frozen) at a black screeen.

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