My ipod nano 5g will not show up in itunes or my computer

I plug it into my computer and reset the device. the apple logo comes up, then it says connect to itunes and switches over to a screen that says "disk mode" with a check. nothing will happen after that.
does anyone know what i have to do...?

the ipod will not appear in my computer or itunes. a drive came up in my computer "drive H:" but i clicked on it and it said please insert a drive... i don't think the computer knows its there?
i also looked through the diagnostics screen. i did all the little test it has to run, and they all passed. although one thing was missing... when you go to about under this screen, it shows the software version as "EFI Version: 0. 0e0" it should have: "EFI Version: 1. 4e1"
i was thinking the computer doesn't see it because the ipod has no software installed to it?
do you know if any of that would be a problem...?
i did try the two links you sent me, but none of witch worked.

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Have you tried plugging the iPod into a different USB ports, preferably a high powered USB 2.0 port on the back of your PC tower (these are directly soldered onto the motherboard and receive much high outputs of power than the ones on the front).
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Here is an article that will help you troubleshoot this issue:
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http://support.apple.com/kb/ts1369
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http://support.apple.com/kb/TS1363
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10. Deleting damaged or incorrect registry keys
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My ipod nano 5g will not show up in itunes or my computer

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