My ipod nano 5th gen has blank screen

Hi, my ipod nano 5th gen has a blank screen, will not switch on, and not recognised by computer. Have tried holding menu and central button but still dead. Any suggestions please.

Hello Emilyyandrews,
To fix try this:
http://www.apple.com/support/ipod/five_rs/nano5gen/
This has the best chance of fixing your issue if its not hardware related. If it does not fix it then you may want to consider setting the ipod up for service:
https://selfsolve.apple.com/GetWarranty.do
Or you can call Apple and have them set it up for you. Have your serial number ready.
1800 MY APPLE
Hope this helps.
~Julian

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please help my ipod nano 6th gen has white screen and wont go away, ive put into disk mode (dfu) and restored on itunes and still no resolution....ive tried hard reseting and still nothing

It might also be a good idea to let the iPod's battery fully drain. Then charge it back up and restore it once more in iTunes.
Otherwise, it's likely a hardware issue with the iPod's LCD display, meaning you'll need to take or send your iPod in for service either via Apple or a third party repair service. Here is Apple's repair pricing.
http://www.apple.com/support/ipod/service/prices/
Note that they don't actually repair the device, but exchange it for one of the same generation, model, and capacity. A third party service will actually replace the damaged part for a little less. Google "iPod screen repair" and you should get a number of results to work with.
B-rock

HT1339 I have an Ipod nano 5th Gen and the screen has been completely white for quite a while now. The music still plays and you can here the scrolling noise. It doesn't show anything on screen. I've tried everything on apple website to fix it but nothing

Hello,
My Ipod nano 5th Generation has gone to a white screen. I shows absolutely nothing. When I charge it it does not show the battery charge status. When I reset it I never see the apple logo. When it is on though I can still listen to music and it scrolls through the menus. Can you tell me what is wrong and how do I fix it?

If you have not taken the iPod apart, Apple will exchange it for a refurbished one for $99. You can do it an an Apple store
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Or sent it to Apple

My ipod nano 5th gen has grey 'scratches' underneath screen, fixes?

Last night I was in bed and I turned my ipod on and the screen was lighting up with grey lines which were like marks covering the battery bar and the time, the rest of the screen was clear. I tried to reset it but it stayed, I continued to use it normally today but it carried on playing music although I paused it then turned the songs off, when I went to turn the ipod off again the screen had lots of grey scratch-like marks over the album artwork and a big grey circle over where the title, artist and album should be. There aren't on the outside screen and could be from screens within, however not sure. Is there any way that this problem can be fixed?

Hello Emilyyandrews,
To fix try this:
http://www.apple.com/support/ipod/five_rs/nano5gen/
This has the best chance of fixing your issue if its not hardware related. If it does not fix it then you may want to consider setting the ipod up for service:
https://selfsolve.apple.com/GetWarranty.do
Or you can call Apple and have them set it up for you. Have your serial number ready.
1800 MY APPLE
Hope this helps.
~Julian

My ipod nano 5th gen. has a sad face and itunes dosent work for it

my ipod nano has a sad face and i yunes dosent work for it

iPod Manuals
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My ipod nano (5th gen) has a lock icon in the upper left hand corner of the screen. I have accessed itunes and re-set the ipod but it has not changed. i cannot access the ipod at all. any ideas please?

I have also tried all the recommended 5 steps, but it doesn't respond. when connected to itunes, it will cahrge and update. but no response on its own.

No, you will have to replace the switch or do an out-of-warranty replacement at an Apple Store.

Can someone confirm that the iPod nano 5th gen will play bought games?

Does the iPod nano 5th generation play games bought on iTunes Store for iPods with click-wheel? The iTunes Store says the games are for 3rd / 4th gen nanos and 5th gen iPods / iPod Classics. As the iPod nano 5th gen has a different aspect ratio / screen size to the older models, will these games work on it?
Thanks!

iPod "Click Wheel" Games
Very informative game thread - http://discussions.apple.com/message.jspa?messageID=11196482#11196482

Ipod nano 5th gen - works fine when plugged in either to wall or computer and appears to be fully charged but as soon as it is unplugged screen goes blank and will not start - is the battery shot?

Ipod nano 5th gen - works fine when plugged in either to wall or computer and appears to be fully charged but as soon as it is unplugged screen goes blank and will not start - is the battery shot?

Yes, your battery is likely toast and in need of replacement. Not much else for troubleshooting here. Sorry.
B-rock

My ipod nano 5th gen is still making the clicking noise but won't play music and the screen is black what's wrong?!my ipod nano 5th gen is still making the clicking noise but won't play music and the screen is black what's wrong?!

my ipod nano 5th gen is still making the clicking noise but won't play music and the screen is black what's wrong?!

Downloading past purchases from the App Store, iBookstore, and iTunes Storehttp://support.apple.com/kb/HT2519
Message was edited by: michael08081

My ipod nano 5th gen wont play movies or videos on my ipod but plays them on itunes when i click on it the screen flashes black i have tried taking the movie off my ipod and putting it back on but it still won't work what should i do?

My ipod nano 5th gen. won't play movies or tv shows but it plays them on itunes. When I click on it the screen flashes black. I have tried taking the videos off my ipod and then putting them back on but it still won't work. what should i do?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

What is the screen lock default code for iPod nano 5th gen?

What is the screen lock default code for iPod nano 5th gen?

There isn't one. You'll need to connect the Nano to your iTunes library and restore to factory settings. There is no other way.
B-rock

Screen gone white on ipod nano 5th gen any suggestions please ?

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Have you tried the 5 Rs?

HT3215 Hi, I just got my new iPod Nano 4th Gen. and the screen is blank... It's not on and its plugged into my Mac OS X Mountain Lion. I don't know what to do. Help!?

Hi, I just got my new iPod Nano 4th Gen. and the screen is blank... It's not on and its plugged into my Mac OS X Mountain Lion. I don't know what to do. Help!?

If it is plugged into a USB hub (or the spare keyboard port), try connecting it to a direct USB port.
Also, try doing this Reset procedure, while it is connect to power.
http://support.apple.com/kb/HT1320
NOTE: A new iPod nano is 6th gen.

My iPod Nano 2nd gen. has a black caterpillar-like shape on the screen when turned off. I recharged and reset. What else should I do?

My iPod Nano 2nd gen. has a black caterpillar-like shape on the screen when turned off.
It disappears when turned on. It must mean something. I recharged and reset. What else, if anything, should I do?

You can work through the remaining five 5 R's of troubleshooting.
http://www.apple.com/support/ipod/five_rs/
It might also be a good idea to let the iPod's battery fully drain. Then charge it back up and restore it once more in iTunes.
Otherwise, it's likely a hardware issue with the iPod's LCD display, meaning you'll need to take or send your iPod in for service either via Apple or a third party repair service. Here is Apple's repair pricing.
http://www.apple.com/support/ipod/service/prices/
Note that they don't actually repair the device, but exchange it for one of the same generation, model, and capacity. A third party service will actually replace the damage part for a little less. Google "iPod screen repair" and you should get a number of results to work with.
B-rock

IPod Nano 5th Gen unmounts before synch

When I attempt to synch my iPod Nano 5th gen to my Mac (OSX 10.8.4) is appears in the devices for a short time, then it disappears. I have not synched in a while, and the iPod has been sitting in a 3rd party dock which is attached to my amplifier.
I have:
checked my iTunes is up to date
performed a reboot
swapped USB ports
reset my iPod
placed my iPod into disk mode
I recorded a log of the events that occur when I plug it in:
10/06/13 7:21:00.000 PM
kernel[0]
USBMSC Identifier (non-unique): 000A27002003B3C1 0x5ac 0x1265 0x1
10/06/13 7:21:03.989 PM
KernelEventAgent[49]
tid 00000000 received event(s) VQ_LOWDISK (4)
10/06/13 7:21:03.989 PM
KernelEventAgent[49]
tid 00000000 type 'hfs', mounted on '/Volumes/BTW iPod', from '/dev/disk2s2', low disk
10/06/13 7:21:04.000 PM
kernel[0]
jnl: disk2s2: journal start/end pointers reset! (jnl 0xffffff8028f93b28; s 0x4fa000 e 0x4fa000)
10/06/13 7:21:04.000 PM
kernel[0]
HFS: Low Disk: Vol: BTW iPod freeblks: 7557, warninglimit: 9600
10/06/13 7:21:04.010 PM
KernelEventAgent[49]
tid 00000000 type 'hfs', mounted on '/Volumes/BTW iPod', from '/dev/disk2s2', low disk
10/06/13 7:21:04.091 PM
fseventsd[53]
event logs in /Volumes/BTW iPod/.fseventsd out of sync with volume. destroying old logs. (444 1 447)
10/06/13 7:21:04.096 PM
fseventsd[53]
log dir: /Volumes/BTW iPod/.fseventsd getting new uuid: 4AD325DF-D860-4296-BBB7-9846937A7BC9
10/06/13 7:21:04.103 PM
NetworkBrowserAgent[234]
netfs_GetServerInfo returned 65
10/06/13 7:21:04.171 PM
NetworkBrowserAgent[234]
netfs_GetServerInfo returned 65
10/06/13 7:21:08.486 PM
fseventsd[53]
Events arrived for /Volumes/BTW iPod after an unmount request! Re-initializing.
10/06/13 7:21:08.486 PM
fseventsd[53]
creating a dls for /Volumes/BTW iPod but it already has one...
10/06/13 7:21:08.644 PM
fseventsd[53]
disk logger: failed to open output file /Volumes/BTW iPod/.fseventsd/00000000019b7567 (No such file or directory). mount point /Volumes/BTW iPod/.fseventsd
10/06/13 7:21:08.645 PM
fseventsd[53]
disk logger: failed to open output file /Volumes/BTW iPod/.fseventsd/00000000019b7567 (No such file or directory). mount point /Volumes/BTW iPod/.fseventsd
10/06/13 7:21:08.660 PM
NetworkBrowserAgent[234]
netfs_GetServerInfo returned 65
10/06/13 7:21:08.670 PM
NetworkBrowserAgent[234]
netfs_GetServerInfo returned 65
Any help greatly appreciated.
Cheers
Brett

The questin that the computer asked you was "This iPod has been synced with another computer. Do you want to erase this iPod and sync with this computer." If you said yes then it deleted everything. The way to put it back on is.
1. Click on the iPod
2. Click Podcast on the top of the screen.
3. Check the box
4. Choose what Podcasts you want to have.
5. Click the sync button

My ipod nano 5th gen has blank screen

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