My Ipod nano 6th gen didn't recognize on itunes

Hi,
My I pod Nano 6th generation is not more recognize on iTunes 10.5.1.
I'm in Mac 10.5.8
I try everything written on the apple website : reinstalling iTunes, find patch...
Same this morning with my wife's Ipod Nano 6th generation on iTunes in Windows 7 (64 bits)...
Can you help me ?
Thanks
Marc

hi newayne,
i had the same problem for months. try trouble shooting the device on your laptop first and if that fails totally delete all of itunes off your computer including quick time and all of that other stuff which comes with itunes and then reinstall itunes. you will still have all of your music on itunes.
hope this helps. alex

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What solved my problem:
I restored my iPod nano on my wife's PC, which had version 11 of iTunes. I was then able to sync it on my PC. Why didn't I restore it on my PC? See following details.
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I first took the iPod to the local Apple Store, where the only course of action they could offer was to restore the iPod. So they did. When I got home, it wouldn't even connect to iTunes on my PC, which was a regression from the day before. Out of desperation I plugged it into my wife's PC, and her older version of iTunes immediately told me the iPod had been formatted on a Mac and it needed to be restored on a PC to be usable by a Windows machine. Why my newer version of iTunes couldn't tell me that is a mystery.

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Running Windows XP professional SP3 and itunes 10.2.
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gltg wrote:
Running Windows XP professional SP3 and itunes 10.2.
I have followed every troubleshooting page on the apple support site yet my ipod nano 6th gen is not recognized by itunes
I have spent 3 days messing with my pc and have made no real progress.
Then it's time to call Apple tech support while you are still under warranty. Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase. If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.
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IPod Nano 6th gen. won't sync to iTunes 11 on Windows 8?

Hi, I recently acquired a new Windows 8 laptop and after installing iTunes 11 I decided to sync my iPod Nano 6th gen. My iPod was last synced to iTunes 10.6 on Windows 7. When I synced the iPod to the new laptop I was receiving the problem of the WDF_VIOLATION which had something do to with Windows 8 and iTunes 11 being in compatible. I changed the compatibilty settings for Itunes to Windows 7 and the error has passed. The problem left standing is that my iPod will now not sync the library. After clicking"sync" either a very fast recognition happens or nothing at all will hapen and either way I'm left with the same music as I had on the previous iTunes. Is there a reason or anything I can do to change this? Thanks

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Hello MarkLesch,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Verify that your computer meets the minimum system requirements
Verify that iTunes is installed and updated
Restart the computer
Verify that Apple Mobile Device Support is installed
Verify the device's USB connection
Verify that the Apple Mobile Device Service and iPod service are both running
Verify that the Apple Mobile Device Driver is installed
Remove and reinstall iTunes
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What solved my problem:
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Additional details:
I first took the iPod to the local Apple Store, where the only course of action they could offer was to restore the iPod. So they did. When I got home, it wouldn't even connect to iTunes on my PC, which was a regression from the day before. Out of desperation I plugged it into my wife's PC, and her older version of iTunes immediately told me the iPod had been formatted on a Mac and it needed to be restored on a PC to be usable by a Windows machine. Why my newer version of iTunes couldn't tell me that is a mystery.

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I need help quick!

Hey CorineNL,
If your iPod not recognized by iTunes or computer, I would follow the directions here:
Follow this troubleshooting assistant.
Also see these articles for further assistance:
iPod not recognized in 'My Computer' and in iTunes for Windows
iPod not recognized in iTunes and Mac desktop
from: iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/TS3474
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Hello ella555,
Thanks for using Apple Support Communities.
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hi newayne,
i had the same problem for months. try trouble shooting the device on your laptop first and if that fails totally delete all of itunes off your computer including quick time and all of that other stuff which comes with itunes and then reinstall itunes. you will still have all of your music on itunes.
hope this helps. alex

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gltg wrote:
Running Windows XP professional SP3 and itunes 10.2.
I have followed every troubleshooting page on the apple support site yet my ipod nano 6th gen is not recognized by itunes
I have spent 3 days messing with my pc and have made no real progress.
Then it's time to call Apple tech support while you are still under warranty. Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase. If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.
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Thanks in advance for any useful answer!

Thanks for your answer...
The headphones that i'm using, are the ones that were included with the iphone 4 (so, they are original).. however this shouldn't be a problem, as the ipod should work fine with whatever headphones i choose to use (sound quality will vary, of course).
The ipod does the same with the headphones that were included in the box, and with every pair of headphones i have used to test, so i'm certain that the ipod has an issue.
I hope that the picture is clear enough.. here you can see that the headphones are fully inserted, and the ipod is not recognizing them.

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My Ipod nano 6th gen didn't recognize on itunes

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