My Ipod Nano 6th Gen doesn't connect to USB.

When I connect my Ipod to the USB port it says 'USB device not recognized'. I can't find any help online. I am using Windows 8. I used to use it on my old laptop that ran on windows 7.

Hi JackBrockway,
If you are having issues with your iPod Nano not being recognized by your Windows machine, you may find the troubleshooting steps in the following article helpful:
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
Regards,
- Brenden

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Ipod nano 6th gen freezes when connected to usb.

Hello.I have ipod nano 6th generation.When i connect it to usb it shows Connected screen and freezes until I do reset and nothing shows in windows or itunes.I dont know what to do,searching about 2 hours for fix.:(

Do you know if other people have the same problem? Maybe your car (stereo) is incompatible with the iPod? Do you have to restore it or do you can use it anyway after a freeze? If no, make a reset before restoring it) I'm sure the cable/adapter isn't the problem.
And with the "glowing center" - you mean the Apple Logo, right?

My ipod nano 6th gen doesn't start. When I plug it, only blink the apple logo on the screen. I try to reset it holding by 8 seconds start button and volume down and doesn't work. My Ipod doesn't have any shock or water damage. How can I do?

My ipod nano 6th gen doesn't start. When I plug it, only blink the apple logo on the screen. I try to reset it holding by 8 seconds start button and volume down and doesn't work. My Ipod doesn't have any shock or water damage. How can I do?

Hey rulosrojos,
The article linked below details a number of troubleshooting steps that can help restore functionality to your iPod nano.
iPod nano (6th generation): Hardware troubleshooting
https://support.apple.com/en-us/TS3474
Sincerely,
Allen

My ipod nano 6th gen doesn't appear anymore in iTunes since firmware update.

My IPod nano was upgraded to the firmware update to 1.2.
I've lost all my music on it during the firmware upgrade (not sure this is normal).
I can't see it anymore in ITunes. I got some windows blue screen when trying to solve the problem.
I've tried to uninstall-reinstall all Apple products on my windows 7 (following the apple support, with bonjour, quicktime, ...).
I've also tried to connect it on 2 other fresh windows machines, but it doesn't appear either ...
I've tried with other software but impossible to use because the first libray must be created with iTunes.
The iPod seems normal and the screen is reactive ... but I can't use it without any music on it.
I've reset my ipod with no luck. Tried in disk mode also, .... what can I do more ?
I cannot restore it because it's not visible in iTunes.
Many thanks for your help !

flacaasampson wrote:
I have already tried the troubleshooting through Apples website, I need to know what to do next because NOTHING has worked this far.
Thanks!
No can do. You haven't told us what you have done!

Is it possible to find out when was ipod nano 6th gen last time connected to the iTunes?

Hi
I would like to know is it possible to trace this information using serial number or is it possible to get this info from some authorized personal?
Thanks in advance

You may not be able to show "When" the iPod nano was plugged in, but you can find out when the last sync was. Open the desktop iTunes app (you don't need to plug the nano in), choose the iTunes drop down menu, select "Preferences" {or after opening iTunes, use Command-Comma to show the Preferences, select the "Devices" icon. It will show all devices which have been synced. This may or may not show if logged in under another user. This is only the easiest way. Jim

Ipod Nano (1st Gen) no longer connects at usb 2.0 speeds

I have had my nano since it was released almost 2 years ago. When I got it, it connected to my computer (running Win XP) at usb 2.0 speeds, however about 5 months ago, it stopped connecting at this speed and only connected at 1.1 speeds causing very slow updates. I assumed it was my old computer and lived with it. However I just bought a new computer, running windows vista, that has all usb 2.0 ports. I finally tried to connect my ipod this week (I waited until the new ITunes was released), and on the new computer it still connects at USB 1.1. I get the message in windows that says it could operate faster if connected to a usb 2.0 port. I have tried all usb ports on the computer, tried restoring the ipod to factory settings, rebooted, etc, but it still only connects at the slow speed. All other devices I have connect at USB 2.0, except the Ipod. Has anyone else experienced a similar issue? Does anyone know a solution?
Dell 9200 Other OS Windows Vista

Yes you have a one year warranty from the date of purchase from Apple. Go to this link and on the bottom right hand side it will ask you to enter your serial number and will tell you if you are still under warranty. http://www.apple.com/support/
If you are you can take it to a Apple store, or request service online here http://depot.info.apple.com/ipod/
If it is out of warranty you can google a third party service provider and get it serviced out of warranty. There are two that I know of that provide free diagnostic service. You only pay for shipping and they will tell you what is wrong and what it will cost to fix. They are ifixipodsfast.com and ipodmods.com but there are others also (I just have no experience with them) Good luck and as was stated it should charge from your usb. and just for grins, look at the docking connector on your ipod and see if there is any obstruction that is obvious.

IPod nano 6th gen (brand new) doesn't recognize when headphones are plugged in

I have a brand new iPod nano (6th gen), and it doesn't detect when headphones are plugged in. I have read that the problem can ocurr because the headphones are not correctly inserted (which is not the case.. i'm absolutely sure about this) or that the headphone jack has dust inside (which is also not the case, since it is brand new).
This is what happens:
When i play a song, and then press the sleep/wake button to turn off the display, the music stops. Or if i let the music play, it stops when the screen times out and turns off. These two things occur because the ipod "thinks" that there are no headphones inserted.
When i try to activate the FM radio, the radio won't start because it says that there is no radio signal (which occurs when no headphones are connected).
Needless to say, the microphone and volume controls of the iphone headset, don´t work at all (they even work on the ipod shuffle!).. and because of this, no voice recording for me!
It's a shame, because the FM radio is completely useless, and music playing only works by activating the "double click to play" option in the settings menu.. but it is somewhat cumbersome the process of "play music - turn off the screen - double click to resume playing" every time I select a song.
The headphone detection has only worked randomly when the ipod is connected to the computer, but i haven't been able to figure out under what conditions this occurs. I have read about this issue, and I only would like to know if this is a firmware bug of the 1.2 version. I tried unsuccesfully to downgrade the firmware to the 1.1 version (maybe because the ipod shipped with the 1.2 version).
I have also restored the device in itunes, with no luck.....
Thanks in advance for any useful answer!

Thanks for your answer...
The headphones that i'm using, are the ones that were included with the iphone 4 (so, they are original).. however this shouldn't be a problem, as the ipod should work fine with whatever headphones i choose to use (sound quality will vary, of course).
The ipod does the same with the headphones that were included in the box, and with every pair of headphones i have used to test, so i'm certain that the ipod has an issue.
I hope that the picture is clear enough.. here you can see that the headphones are fully inserted, and the ipod is not recognizing them.

My ipod nano (6th gen) keeps connecting and disconnecting itself from my computer can anyone help?

I have read numerous posts online about the same problem but can't seem to sort mine out. I've tried changing power leads, restoring back till an older version of itunes, resetting the ipod, restarting my computer and tried every USB port in sight but still nothing.
I have plugged a friends ipod touch into my computer and it connects and appears in itunes fine, but with mine it wont stay connected long enough for me to try and restore anything with it on itunes its literally a 1 second interval between connected and ejecting. I thought maybe it could be the connection terminal on the ipod but i have had it connected to a wall charger and xbox with it staying connected with no problems.
I am running windows vista on the computer and the nano was previously synced to a different itunes could this be the problem and if so how do I go about fixing it??
Thanks

I too am having this same issue. I connect my iPod nano (6th gen), and it appears for anywhere between 1 to 10 seconds and then automatically ejects.
I'm running a macbook pro with OS X 10.6.8 and the most up to date version of iTunes. The strange thing is that the nano works fine on my old macbook from 2007; which also has the most up to date iTunes but is running OS X 10.5. Another thing is that my iPod touch works just perfectly on my MacBook Pro.
I have read up on a lot of forums, and have found little help for those who are running into this problem on a Mac. The majority of fixes are for PC. Any help would be greatly appreciated.

I can't connect my iPod nano 6th gen to iTunes 11.1.

I can't connect my iPod nano 6th gen to iTunes 11.1. It keeps saying 'it could not be identified properly". I've tried all the steps on troubleshooting page but nothing's successful. Anybody got some help?

I found I had the same problem so I uninstalled iTunes, Apple Mobile Device Support, and Apple Application Support and then redownloaded the latest version of iTunes which reinstalled everything I uninstalled and I was able to sync my 1st Gen iPad and my 3rd Generation Nano with iTunes 11.1

When connect ipod nano 6th gen i get error message "you need to format the disk in drive G: before you can use it Do you want to format it?"

when connect ipod nano 6th gen i get error message "you need to format the disk in drive G: before you can use it Do you want to format it?" Any suggestions please

Hi Michael
These are the answers
to your questions
What is the OS version, Windows Server 2008?
Microsoft Windows [Version 6.0.6001]
SP1
On which disk you choose to install it, the C: drive?
I have Raid 5
What
is the output of the Checkdsk?   It find Nothing
Could
you please upload us a screen shot? I have no
Screen shot
Is
the C: drive is a external drive? NO
Besides,
have you manually assigned the drive letter?
NO
Thanks

I updated my iPod nano 6th gen firmware 1.1 to 1.2 with iTune but it is not ok because of connection

I updating my iPod nano 6th gen firmware 1.1 to 1.2 with iTune. But it is ok because an network error has occurred. How can i solve this problem.
Can I download iPod nano 6th gen firmware 1.2 update file without using iTune?
I want to offline update with iTune.Can I get firmware 1.2 update file.

Universal Serial Bus controllers
     Intel(R) ICH9 Family USB Universal Host Controller - 2934
     Intel(R) ICH9 Family USB Universal Host Controller - 2935
     Intel(R) ICH9 Family USB Universal Host Controller - 2936
     Intel(R) ICH9 Family USB Universal Host Controller - 2937
     Intel(R) ICH9 Family USB Universal Host Controller - 2938
     Intel(R) ICH9 Family USB Universal Host Controller - 2939
     Intel(R) ICH9 Family USB Universal Host Controller - 293A
     Intel(R) ICH9 Family USB Universal Host Controller - 293C
     USB Composite Device
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
I'm not sure if it charged when I hooked it up to my roommate's computer, but it definately didn't register either. If I put it on the dock it plays so the port is fine, but that still doesn't help me sync it to my computer.

Ipod nano 6th gen askinh for resore every time i connect and after the restore not showing the sysnced song on ipod

i have a ipod nano 6th gen, few days back when i tried to add few songs through iTunes it gave me error that it "can't connect to ipod . restore it" so i did and after that i synced al the songs and it showed that my my empty ipod has been up few GB's. after i disconnected , i could not see any song on the ipod . when it connected back the ipod the got same error about restore. i dont know what to do now , please help.

Hello Singhindia,
It sounds like you restored your iPod Nano when iTunes prompted you and it appears to sync. When you disconnect it and look at the content, the songs arent there, and when you plug it back into iTunes you get the same message again. I would recommend these troubleshooting sections from the following article to help isolate the issue to hardware or software:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Verify that iTunes is installed and updated
Restart the computer
Verify that Apple Mobile Device Support is installed
Verify the device's USB connection
Verify that the Apple Mobile Device Service and iPod service are both running
Verify that the Apple Mobile Device Driver is installed
Remove and reinstall iTunes
If the issue continues, gathering iPod Diagnostics may be helpful for you or for support personnel in identifying the issue.
Additional Information
Certain phone connectivity software from vendors such as Samsung, Nokia, Bora, Novatel, and Sony may also cause this issue. If you have such software on your computer:
Uninstall your Samsung, Nokia, Bora, Novatel, or Sony phone connectivity software and test. Contact the manufacturer of this software for assistance in doing this.
Remove iTunes and all related Apple software by following this article (for Windows XP), or this article (for Windows Vista and Windows 7).
After reinstalling iTunes, test the iPod nano.
If you still need your phone connectivity software that was removed, reinstall this software and test your iPod nano to ensure it still functions with iTunes. Contact the vendor of your phone connectivity software if the issue returns.
While the error message is different than you are seeing, the troubleshooting is relevant for you.
Thank you for using Apple Support Communities.
All the best,
Sterling

Got a refurbished iPod Nano 6th gen, and went to connect it to my PC,

Got a refurbished iPod Nano 6th gen, and went to connect it to my PC, it said it was configured to Mac and went to restore it and install software. Now shows white screen with little computer icon and warning sign. won't reset

By a reset, I assume you mean pressing and holding both the Sleep/Wake and Volume Down buttons together long enough for the Apple logo to appear?
Can you try and force the Nano into Disk Mode and then connect it iTunes and restore it again?
Putting iPod into Disk Mode
B-rock

My ipod nano 6th gen. is connected to my MacBook. I have an audio book on the MacBook in Itunes, and cannot load it into the Ipod. What am I doing wrong?

My ipod nano 6th gen. is connected to my MacBook. I have an audio book on the MacBook in Itunes, and cannot load it into the Ipod. What am I doing wrong?

Is this audiobook configured to sync to your iPod via it's Books configuration pane in iTunes? Click on your iPod's device name under Devices in the left hand pane of iTunes. This will bring you to the Summary tab. Look for the Books tab along the top and click on it.
B-rock

My ipod nano 6th Gen. bought 5th Jan 2011 suddenly cannot be switched on. Last use is just 3h ago and everything went perfect til then Even shows no reaction when connected to charging cable. Anyone who can help?

My ipod nano 6th Gen. bought 5th Jan 2011 suddenly cannot be switched on. Last use is just 3h ago and everything went perfect til then Even shows no reaction when connected to charging cable. Anyone who can help?

See the Will not turn or screen remains dark section of this Apple support document to start troubleshooting the issue.
iPod nano (6th generation): Hardware troubleshooting
B-rock

My Ipod Nano 6th Gen doesn't connect to USB.

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