My ipod nano 6th gen has white screen

please help my ipod nano 6th gen has white screen and wont go away, ive put into disk mode (dfu) and restored on itunes and still no resolution....ive tried hard reseting and still nothing

It might also be a good idea to let the iPod's battery fully drain. Then charge it back up and restore it once more in iTunes.
Otherwise, it's likely a hardware issue with the iPod's LCD display, meaning you'll need to take or send your iPod in for service either via Apple or a third party repair service. Here is Apple's repair pricing.
http://www.apple.com/support/ipod/service/prices/
Note that they don't actually repair the device, but exchange it for one of the same generation, model, and capacity. A third party service will actually replace the damaged part for a little less. Google "iPod screen repair" and you should get a number of results to work with.
B-rock

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IPod Nano (6th gen.): White Screen saying "OK to disconnect." when not connected.

My 6th Generation iPod Nano (Dopi is his name) took an unfortunate ride through my washing machine a few weeks back (one of the draw backs of it being so small and lightweight... it can sometimes elude the quick pre-laundry pocket check). At first, it was okay. I immediately threw it into a ziploc bag full of rice to pull all the moisture out of it. The screen was a little blotchy for a while, but it eventually seemed to work out all the kinks and was back to full operation within 12 hours. I was using it fairly regularly after that for the next couple days with no issues.
A few days later, my iPod was getting low on fuel and had a "Connect to Power" screen on it. So I plugged it into my iMac, and everything was working fine, I started to manage some playlists in iTunes while it charged, and that's when I noticed the screen was odd. Instead of the usual "Do Not Disconnect" screen that I'm used to, the screen had an all-white background, with a black "Do Not Disconnect." message on it. I thought it was odd. But I ejected it, and it said "Ok to disconnect." with a black checkmark. Same white background, black text. (also a black battery life icon in the top right corner) I disconnected, and it just told me to connect to power, again.
Finding that weird, I let the iPod's power completely drain, figuring that would fix the issue. It did not. As soon as I plugged it back in, the white screen came back. I let it power up to full, and after I eject and disconnect it, the "OK to disconnect" screen comes back, even after I've disconnected, and it stays there. I can't operate anything on it.
I've tried everything I know how to do: I've let the power drain, and recharged to full. I've tried resetting it. I tried restoring it to factory settings. And I tried to reset it and put it into disk mode, but the black and white "OK to disconnect." screen comes back before I can even get it into disk mode.
Before I restored to factory settings, I could still manage all the files on my iPod. I could add songs, remove them, make playlists and everything when I had it connected to iTunes, I just can't do anything with the iPod itself. So, my little Dopi is in a coma right now. He's still alive, he just won't wake up. I don't want to pull the plug on him.
Any suggestions? Anyone else have this problem?
It's not easy for me to get to an Apple Store, so I thought I'd try this before I take it to any geniuses.

Hello iamjonnyb1988,
The article linked below, while written for iOS devices, details some useful troubleshooting steps that can help get your computer to recognize your iPod Nano.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen

I have a ipod touch 2nd gen has white screen how do i fix this?

my ipod touch 2nd gen has white screen how do i fix this?

try to reboot your ipod, to do this hold the power button for 5 seconds, continue to hold the power button and press the home button for 10 seconds (at about 8 seconds the ipod will turn off ignore that) after that realease the buttons and your ipod should return to normal. (this working on my ipod 4g when it went green screen) hope it works!!

My ipod nano 5th gen has blank screen

Hi, my ipod nano 5th gen has a blank screen, will not switch on, and not recognised by computer. Have tried holding menu and central button but still dead. Any suggestions please.

Hello Emilyyandrews,
To fix try this:
http://www.apple.com/support/ipod/five_rs/nano5gen/
This has the best chance of fixing your issue if its not hardware related. If it does not fix it then you may want to consider setting the ipod up for service:
https://selfsolve.apple.com/GetWarranty.do
Or you can call Apple and have them set it up for you. Have your serial number ready.
1800 MY APPLE
Hope this helps.
~Julian

Hey, the stand-by button on my iPod nano 6th gen has been randomly stuck/pushed into the ipod were it does no longer work. How do i fix it?

Hey, the stand-by button on my iPod nano 6th generation has been pushed into the iPod, I guess after being pressed a lot, to the point were it doesn't work, what do I do to fix this???

You'll need to take or send the iPod in for service or repair either via Apple or a third party company that does repair work on iPods.
B-rock

TS1363 My iPod nano 6th gen has stopped syncing with my laptop (windows 8)

My iPod nano 6th generation has stopped synicing with my laptop (Windows 8)
It worked fine before, but is now coming up with 'An iPod has been detected, but it could not be identified properly'
I've tried unplugging it, and re-trying, restarting my computer and uninstalling and reinstalling iTunes but it's still coming up with the same message... any help?

I've tried unplugging it, and re-trying, restarting my computer and uninstalling and reinstalling iTunes
Doublechecking. Have you tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

My ipod nano 6th gen has a white screen that states ok to disconnect and it's not connected to the computer

I listened to my ipod last night. My son went to get it and it has a white screen that states ok to disconnect (it is not connected to the computer). It won't let me do anyting to it. I tried to hook it up to the computer and it changes to do not disconnect and then won't let me eject it - it says sync is done but it says I can't disconnect because files are being used somewhere else. Then I pulled it out and it goes back to ok to disconnect.
Hope someone can help me.

i sent mine off to craig at [email protected], it was £25.....like new again

How do you if you ipod nano 6th gen has water damage

I got an ipod 6th gen for xmas and the sleep/wake button has stopped working, i have contacted apple and they have takin my cc details are sending me a box to send my ipod back to them. i will get a new ipod if its not water damage, i asked how to tell if it was water damage or not and i was told to check where the earphones go and what colour is at the end of the docking hole, the colour on mine is a silvery white does anyone know if it was water damage what colour would it be???
Thanks in advance
Jade.

Hello Jade,
The color would be of a pink shade.
B-rock

My ipod nano 6th gen has been stolen what should i do

help me guyzz

Report it to the police. There is no way to remotely track or disable an iPod nano.
(104406)

IPod nano 6th gen has deleted all content three times now

When I bought my new nano about 3 weeks ago I synched it up with iTunes (using Windows Vista) with no hassles. After a week or so I re-synched (as I do each day to get new podcasts) and when I unhooked the device it had no content on it. The only way to get the content back was a restore. It then worked fine then the same thing happened about 5 days later. Today the same thing has happened again. Each time I have to go through the synch summary screens and tell the machine which plyalists and audio books and podcasts to synch and of course the **** thing doesn't remember where I was up to in any of my podcasts or audio books which is extremely annoying. I'm using the same computer as I used with my old iPod classic which never had a problem like this, I'm hooking up directly from the device to the computer (not going through any USB hub or anything)...can anyone suggest why this might be happening and what I might do to ensure it doesn't happen again?

Thank you for your help, much appreciated
Summary screen has 5 options
Open iTunes when this iPod is connected - ticked
Sync only ticked songs - ticked
Convert higher bit rate songs to 128kbps AAC - not ticked
Manually Manage Music - not ticked
Enable disc use - not ticked
On the Music tab I have ticked the big sync music box at the top then in the box under that have selected the radio button for Selected playlists, artists and genres. There is nothing else ticked in that top box. In the boxes underneath I have only got ticked items in the playlists box
On the Podcasts tab I have ticked the big Sync podcasts box at the top and have it set to automatically include all unplayed episodes of selected podcasts then in the box below that I have ticked the podcasts I play on this iPod
On the Audiobooks tab I have ticked the big Sync Audiobooks tab at the top and have selected the radio button for selected audio books. The in the box below that I have one or two books from my library ticked at any one time.
On the Photos tab I have nothing ticked.

My ipod nano 6th gen has no light at all

how to openline my iphone 4s?

Bring it to an Apple Store. That happened to my iPhone as well before it died. My nano wouldn't turn on so I brought it to an apple store and they gave me a new one

IPod nano 6th gen won't play my music.

My iPod nano 6th gen has worked fine for years and when I synced it recently it would play some tunes fine, cut some off mid-way through and skip some completely. The first thing I done was just tried to sync it again but this didn't make a difference so I reset my iPod through iTunes and synced it again but this made it worse, when I pressed play it comes up with the pause button but if I go to the next screen where you can see how far through the song is the bar wasn't moving, so the tunes aren't playing, so following this I formatted my iPod on my pc and then reset it on iTunes (I had to replace the folders I had removed during formatting) and that didn't do anything it still won't play anything. It's not my headphones as they work fine in my pc, and it's not my music as it worked fine before and they all play fine on my pc. What else can I do?

What do you mean by select tracks? It will only play particular tracks or repeatedly play a particular track? What format are these problem tracks in?
B-rock

Does the iPod nano 6th gen have Bluetooth?

I would like to know if the iPod nano 6th gen has Bluetooth so I can do things like Nike's heart beat sensor and such, also does it have wifi or air play?

You can buy a bluetooth adapter such as this one though to add Bluetooth functionatity.
http://www.amazon.com/Sony-Bluetooth-Wireless-Transmitter-Black/dp/B000XRW09Y
B-rock

My ipod Nano 6th gen crashes everytime

Hi,
My ipod Nano 6th gen has big problem: it crashes everytime:
When i do not use it for something like more than 2/3 hours, my Ipod crashes when I decide to get him back from the sleep mode.
On the same way, it seems buguy/crashes when i connect him to Itunes (sometimes).
Everytime it crashes, it is absolutely impossible to relaunch it. Everything I get is a message asking me to restore with itunes.
I already tried to re-install the firmware (restore); but when the installation is done it shows, again, a "restore message"...
+ I noticed that when I have this "restore message", I just have to let the Ipod off (or sleep) for 3/4 hours and then it can lauch properly.
Any idea about what could be the problem on my device? Thanks for the help and please excuse me for my poor english, which is not my mother tongue !
Good evening !

I have the same problem and can't seem to figure out what the problem is. I rebuilt my iTunes library and still my 6G nano crahes whenever I load an AAC tune onto it. MP3s and podcasts all work fine, it's just the AACs...
Just *loading* an AAC song will cause the Nano 6G to reboot as soon as it disconnects from Itunes. It will then reboot a few times and then go into recovery mode. :-(
Karen

IPod Nano 6th Gen - Functional but white screen on pressing wake/sleep button

Hi
I have an iPod Nano 6th Gen (out of warranty & applecare) - hasn't been dropped etc & never had any trouble.
This morning I got the white screen after unplugging it from charging.
I have tried hard reboot (power button + vol down). I have put it into disc mode (hard reboot + both volume buttons) and restored it to factory settings from itunes (10.6.3) . I've even put it into diagnostic mode and looked around to see if there were any tests I could do.
Functionally the ipod works ok - plays music, volume changes, and it will shuffle on shaking/ play pause on double pressing the power button.
The problem is when I switch off the screen by pressing the power button once - if I try to switch the screen on again I only get the white screen (although this doesn't affect music playing etc).
The way to get around this is either doing a hard reboot (which is a pain as it removes all my settings) or by switching off the ipod, waiting 5 minutes, then switching it on again (this preserves my settings). If I switch off the ipod and try to switch it back on within 5 mins, it's straight to the white screen.
The only other odd thing I noticed was that the screen was shaky/jolty and graphics not quite lining up etc, but this only lasted 10s and went once I started playing music...
Any ideas as to what is causing this? I'm guessing maybe a hardware problem but it seems strange that there is no white screen on switching on, just from waking.
It was a present from my dad and I'm very fond of it so would like to keep it/fix it if possible!
Thankyou!

Hello bfsf,
Welcome to the Apple Support Communities!
I understand that your iPod nano (6th generation) displays a white screen after waking from sleep. First let my say that you have completed some great isolation and troubleshooting steps on your own. Because the issue is still present after the fantastic troubleshooting you already completed, it may be necessary to have this iPod evaluated for service. If you would like more information on this process, please read over the information in the attached link.
Apple - Support - Service Answer Center
Cheers,
Joe

My ipod nano 6th gen has white screen

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