My iPod nano 6th gen is not recognised by my computer or itunes, but still charges?

My laptop recently came back from repairs and wiped everything off of it, so I have had to reinstall everything again. The only way I have got my music is on my ipod, so I cant lose any of the music stored on the ipod.
I have tried everything to connect it to my laptop, but it just wont connect.
I have followed all instructions from other people who have had the same problem, but nothing works. I have tried uninstalling itunes, where I delete everything and reinstall it. I have tried uninstalling all my usb ports and reinstalling them. I have tried to download apple usb driver, but it didn't work. I have reset my ipod many times - but nothing works! My computer just wont show my ipod, but it still charges it.

And you have a tried a different USB cable to verify that the current cable is not faulty or damaged? If so, that points to a hardware issue with the Nano, likely its dock connector port. Look for signs of damaged/bent/corroded pins or debris that could be blocking a proper connection.
B-rock

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Ipod Nano 6th gen is not recognized by my computer or itunes.

I have tried everything the forums have said and have also tried every solution i could find online. Please help, this is getting ridiculous.

What displays on the iPods screen when you have it connected? I assume you have tried another known working USB cable?
Is iTunes up do date on your PC (currently at 10.7)?
Have you tried connecting to another PC or Mac?
B-rock

I updated my iPod nano 6th gen firmware 1.1 to 1.2 with iTune but it is not ok because of connection

I updating my iPod nano 6th gen firmware 1.1 to 1.2 with iTune. But it is ok because an network error has occurred. How can i solve this problem.
Can I download iPod nano 6th gen firmware 1.2 update file without using iTune?
I want to offline update with iTune.Can I get firmware 1.2 update file.

Universal Serial Bus controllers
     Intel(R) ICH9 Family USB Universal Host Controller - 2934
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     Intel(R) ICH9 Family USB Universal Host Controller - 2936
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I'm not sure if it charged when I hooked it up to my roommate's computer, but it definately didn't register either. If I put it on the dock it plays so the port is fine, but that still doesn't help me sync it to my computer.

My iPod Nano 7th gen is not recognised by either PC or iTunes

So I just downloaded some new MP3 files and was looking to connect my 7th gen iPod Nano to my PC to sync them on.
Upon connection, I recieved a message from iTunes saying:
"An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect the iPod, then try again. If the problem persists, uninstall iTunes, then install iTunes again."
Not only have I disconnected and reconnected the iPod more times than I can count, I have stopped the iTunes service once, restarted my PC twice, reset the iPod four times, unplugged my printer's USB, checked the cable (it is the original iPod cable) and a whole host of other things in order to get it to work. I still cannot get my PC or iTunes to recognise the iPod.
Please, any ideas? I'm really stuck here...

Hi there - I've spoken with Apple and here is their response (worked for me). You need to uninstall not only iTunes, but also (in this order):
1) iTunes
2) Apple Software Update
3) Apple Mobile Device Support
4) Bonjour
5) Apple Application Support
Then you restart your computer.
Then you install the latest version of iTunes (which will reinstall all those things you uninstalled).
Then you restart your computer again.
Mine is working perfectly again now.
I hope it works for you,
Carmen.

TS1410 My ipod nano 3rd gen. is not recognized by my computer or itunes. Support page does not help.

My macbook is not recognizing my 3rd gen. ipod nano after I reset the ipod. THe finder not itunes recognizes it. Can someone help?

If you have not already, disconnect the iPod and restart your Mac. Do this to Reset the iPod.
http://support.apple.com/kb/HT1320
Once the Mac restarts, run iTunes and connect the iPod.
If that does not help, try putting the iPod into Disk Mode
http://support.apple.com/kb/HT1363
then, connect it to the Mac running iTunes. It's possible that iTunes will tell you that you need to Restore the iPod.

Ipod nano 6th gen is not recognized by itunes on a PC running Windows XP professional SP3, itunes 10.2

Running Windows XP professional SP3 and itunes 10.2.
I have followed every troubleshooting page on the apple support site yet my ipod nano 6th gen is not recognized by itunes (but it shows on my pc as a hard disk) weirder still, my ipod nano 3rd gen works just fine on this computer.
Whats wrong? HELP!!!
I have spent 3 days messing with my pc and have made no real progress.

gltg wrote:
Running Windows XP professional SP3 and itunes 10.2.
I have followed every troubleshooting page on the apple support site yet my ipod nano 6th gen is not recognized by itunes
I have spent 3 days messing with my pc and have made no real progress.
Then it's time to call Apple tech support while you are still under warranty. Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase. If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.
U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)

Any ideas why my ipod nano 6th gen is not working with Sony SRSGU10IP docking station pls

any ideas why my ipod nano 6th gen is not working with Sony SRSGU10IP docking station please ? classic working fine, so not the fault of the station itself ? it's been bought as a present for my father & he's confused !

Check the headphone jack with a flashlight and clean it if necessary. The jack on a new Nano is very tight, be sure you push the headset jack all the way in, the plastic on the headset jack should be flush with the body of the Nano.

My ipod nano 6th gen will not sync.

My ipod nano 6th gen will not sync. I have uninstalled and reinstalled itunes; I have reset the nano; I have used a different USB port and connector; I have rebooted my computer. Any suggestions?

I just did the same. Spent at least two hours trying different actions. Then uninstalled and reinstalled itunes. Also used a different USB port, etc. Also rebooted computer. No option for syncing is showing up on Itunes and when I run diagnostics it says there is no device detected- yet it is plugged into a USB port and the screen on the Nano says connected. HELP

My ipod nano 6th gen just flashes the apple logo when plugged in but goes blank when not plugged in. i have tried changing format to fat32 but i can't on windows 7

i have recently recieved an ipod nano 6th gen after the 1st gen recall, and out of nowhere it just started flashing the apple logo when connected to computer. Help please!

Universal Serial Bus controllers
     Intel(R) ICH9 Family USB Universal Host Controller - 2934
     Intel(R) ICH9 Family USB Universal Host Controller - 2935
     Intel(R) ICH9 Family USB Universal Host Controller - 2936
     Intel(R) ICH9 Family USB Universal Host Controller - 2937
     Intel(R) ICH9 Family USB Universal Host Controller - 2938
     Intel(R) ICH9 Family USB Universal Host Controller - 2939
     Intel(R) ICH9 Family USB Universal Host Controller - 293A
     Intel(R) ICH9 Family USB Universal Host Controller - 293C
     USB Composite Device
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     USB Root Hub
     USB Root Hub
I'm not sure if it charged when I hooked it up to my roommate's computer, but it definately didn't register either. If I put it on the dock it plays so the port is fine, but that still doesn't help me sync it to my computer.

My iPod Nano 6th gen will not restart?

My iPod Nano 6th generation will not start, after being recharged, My PC doesn't recognize it and it's screen doesn't alight,
can anyone help?
greengra55

If the solutions found in the article iPod not recognized in 'My Computer and in iTunes for Windows, take the iPod Nano to an Apple store or an AASP. Whichever is more convenient for you.

Ipod nano 6th generation wont connect to computer or itunes, but still charges

I have an Ipod nano 6 that will not connect to my computer. It still charges however. I tried a new cord. I uninstalled and reinstalled itunes. I reset my computer and the ipod. I looked to see if it was a problem with my usb drivers and the ipod did not show up. I have basically tried everything but restoring it. Any help is greatly appreciated

Hey JHost13!
I have an article for you that will help you troubleshoot this issue with your iPod nano:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

IPod Nano (6th gen) will not sync.

Okay, I have an iPod Nano (6th generation) that won't sync. I've reset the iPod many times, uninstalled and reinstalled iTunes, done all the suggestions given by the troubleshooting assistant, and still nothing. When I plug it in, it turns on and begins charging, but the computer doesn't do anything. It doesn't make a little sound, it doesn't say it recognized a device. It just does nothing. I'm not in a serious rush to fix this, but I recently got some new podcasts that I REALLY want to sync on there. Does anybody have suggestions? I seriously need help.

I just did the same. Spent at least two hours trying different actions. Then uninstalled and reinstalled itunes. Also used a different USB port, etc. Also rebooted computer. No option for syncing is showing up on Itunes and when I run diagnostics it says there is no device detected- yet it is plugged into a USB port and the screen on the Nano says connected. HELP

Ipod nano 6th gen will not conect to Itunes

I need help quick!

Hey CorineNL,
If your iPod not recognized by iTunes or computer, I would follow the directions here:
Follow this troubleshooting assistant.
Also see these articles for further assistance:
iPod not recognized in 'My Computer' and in iTunes for Windows
iPod not recognized in iTunes and Mac desktop
from: iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/TS3474
Welcome to Apple Support Communities!
Best,
Delgadoh

Ipod nano and shuffle are not recognized by my computer or itunes

When I plug in the ipod, both the nano 6th generation and the shuffle, the device is not recognized by my computer or itunes. It will be recognized by my computer for a few seconds and then disappears. The device will show up on the right side of the screen in itunes but not on the left. The troubleshooter tells me it is a compatability issue. I have tried uninstalling and reinstalling itunes, i have turned off the compatabilty mode, nothing works.

What displays on the iPods screen when you have it connected? I assume you have tried another known working USB cable?
Is iTunes up do date on your PC (currently at 10.7)?
Have you tried connecting to another PC or Mac?
B-rock

My ipod nano 6th gen is not recognized by any computers, I've tried restarting it, resetting it, restarting the computer, any number of stuff it says on here, but it is still unrecognized by either my computer or my roommate's computer.

Hi all!
I have a 6th gen ipod nano. I wanted to sync it to get some new music onto it, but my computer won't recognize it. I've tried restarting it and resetting it numerous times, both plugged into the computer and not. I've confirmed that both the Apple Mobile Device service and iPod services are running. I've updated my itunes, I've updated my virus software (I highly doubt that is the problem, it's the same software I've always used and my iPod worked fine before) and I've tried any multitude of ******** "fixes" you can find in this forum or anywhere else on the web.
The ipod does charge when I plug it in, and I've tried 2 of my roommate's cords, so that isn't it either. My USB drivers are also up to date and work just find with anything else, including my printer, my cellphone, etc.
so... anyone have any suggestions?
Oh, I'm also running a Dell Studio 15 laptop with Windows 7.

Universal Serial Bus controllers
     Intel(R) ICH9 Family USB Universal Host Controller - 2934
     Intel(R) ICH9 Family USB Universal Host Controller - 2935
     Intel(R) ICH9 Family USB Universal Host Controller - 2936
     Intel(R) ICH9 Family USB Universal Host Controller - 2937
     Intel(R) ICH9 Family USB Universal Host Controller - 2938
     Intel(R) ICH9 Family USB Universal Host Controller - 2939
     Intel(R) ICH9 Family USB Universal Host Controller - 293A
     Intel(R) ICH9 Family USB Universal Host Controller - 293C
     USB Composite Device
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
I'm not sure if it charged when I hooked it up to my roommate's computer, but it definately didn't register either. If I put it on the dock it plays so the port is fine, but that still doesn't help me sync it to my computer.

My iPod nano 6th gen is not recognised by my computer or itunes, but still charges?

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