My ipod nano 6th gen wake/sleep button is not working what should i do?

I was using my ipod suddenly its wake sleep button stopped working else all is right i am not able to use my ipod as by that button only all things can be operated i dont know where to take my ipod for care

Hi Atique ur rehman,
Thanks for your query.
If the sleep wake button on your iPhone is unresponsive, first try and reset all setting by going to Settings>General>Reset>Reset All Settings.
If this does not resolve the problem, I would sound more like a hardware based issue.
I would recommend that you contact AppleCare so they can run further tests and diagnostics to help you solve your solution better.
If you can also access an Apple Store Genius Bar or Apple Authorized Service Center, that would be much better.
Go to https://locate.apple.com/country for further support with your device!
Thanks,
KL

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HT4235 iPod nano 6th generation, syncing with audiobooks does not work now, had been working. Sync test says: No iPod touch, iPhone, or iPad found. Connectivity test OK, no physical problems, iTunes shows the iPod. Any clues what to do?

iPod nano 6th generation, syncing with audiobooks does not work now, had been working. Sync test says: No iPod touch, iPhone, or iPad found. Connectivity test OK, no physical problems, iTunes shows the iPod. Any clues what to do?

Hmm.. Thank you for the response.
Have you tried using the iPod with another user account or computer, to help narrow down whether the problem lies with the computer, account, or the iPod itself?
Maybe try reformatting it, using the tools provided by Windows. Instructions on how to reformat your iPod can be found in this article.
http://www.methodshop.com/gadgets/ipodsupport/erase/index.shtml
B-rock

HT1766 my ipod is disabled, and the recovery mode is not working. what should i do?

my ipod is disabled, and the recovery mode isn't working. what should I do?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. Try more than once. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
Try another cable
Try on another computer

My ipod touch 4g camera and sleep button are not working? PLEASE HELP

So i hadnt used my ipod for about a week and when i used it again it wouldnt turn on. I plugged it in to a wall charger and after a couple minutes the apple logo came up. It turned on but then it didnt say it was charging, the sleep/wake button wasnt working, and the camera wasnt working. it eventually started charging but if you press the sleep button nothing happens and when you open the camera, the shutter stays closed. It was working completely well the last time i had used it. PLEASE HELP What should i do??

First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
3: If Unable to Restore, try using the Steps in this article to force the device into Recovery Mode.
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
After you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

Ipod nano 6th gen - the sleep/wake button does not respond. already tried resetting, restoring.Help!

ipod does not respond when i press the sleep/wake button.
it only comes on when plug in to power supply or using the resetting method (pass and hold the sleep/wake & vol down button).
tried restoring and after restoring, ipod screen hangs, does not respond at all. same for sleep/wake button...
lost! can someone help pls!

Hello Ryan,
Since it sounds like you have already tried all the usual and available troubleshooting techniques, I would make a trip to your local Apple store/Genius Bar and have them take a look at it. Your iPod is still under Apple's 1 year warranty that cover any defects (but not accidental damage!).
B-rock

Cant get any life in my ipod nano 6th gen

hi please can anyone help me i have an ipod nano 6th gen touch screen and can not get it to turn on or to reset have tried it on my computer and still nothing i have reinstalled itunes it does not show up on itunes or my computer no matter what i do it aint working please help

Hello there mrskam,
Here is the article that I would recommend for the issue you are describing. You have done some of the troubleshooting already, but thats ok, just follow it through to the end, and one way or another you will have a resolution.
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/ts1369
Take care,
Sterling

IPod Nano 6th Gen - Functional but white screen on pressing wake/sleep button

Hi
I have an iPod Nano 6th Gen (out of warranty & applecare) - hasn't been dropped etc & never had any trouble.
This morning I got the white screen after unplugging it from charging.
I have tried hard reboot (power button + vol down). I have put it into disc mode (hard reboot + both volume buttons) and restored it to factory settings from itunes (10.6.3) . I've even put it into diagnostic mode and looked around to see if there were any tests I could do.
Functionally the ipod works ok - plays music, volume changes, and it will shuffle on shaking/ play pause on double pressing the power button.
The problem is when I switch off the screen by pressing the power button once - if I try to switch the screen on again I only get the white screen (although this doesn't affect music playing etc).
The way to get around this is either doing a hard reboot (which is a pain as it removes all my settings) or by switching off the ipod, waiting 5 minutes, then switching it on again (this preserves my settings). If I switch off the ipod and try to switch it back on within 5 mins, it's straight to the white screen.
The only other odd thing I noticed was that the screen was shaky/jolty and graphics not quite lining up etc, but this only lasted 10s and went once I started playing music...
Any ideas as to what is causing this? I'm guessing maybe a hardware problem but it seems strange that there is no white screen on switching on, just from waking.
It was a present from my dad and I'm very fond of it so would like to keep it/fix it if possible!
Thankyou!

Hello bfsf,
Welcome to the Apple Support Communities!
I understand that your iPod nano (6th generation) displays a white screen after waking from sleep. First let my say that you have completed some great isolation and troubleshooting steps on your own. Because the issue is still present after the fantastic troubleshooting you already completed, it may be necessary to have this iPod evaluated for service. If you would like more information on this process, please read over the information in the attached link.
Apple - Support - Service Answer Center
Cheers,
Joe

HT1459 My nano (6th gen.) sleep/wake button is frozen. What can I do?

My nano (6th gen.) sleep/wake button is frozen. What can I do? I have owned this less than a year

I had a broken home button within 6 months and had it replaced. Now I have a broken volume up button less than a year later. They want $65 to fix with 90 day warranty. This is a major defect and they should have recalled these units. It is insane that they are still ignoring this problem and telling people to pay to have it fixed. I'm filing a complaint against Apple.

My ipod nano 6th gen doesn't start. When I plug it, only blink the apple logo on the screen. I try to reset it holding by 8 seconds start button and volume down and doesn't work. My Ipod doesn't have any shock or water damage. How can I do?

My ipod nano 6th gen doesn't start. When I plug it, only blink the apple logo on the screen. I try to reset it holding by 8 seconds start button and volume down and doesn't work. My Ipod doesn't have any shock or water damage. How can I do?

Hey rulosrojos,
The article linked below details a number of troubleshooting steps that can help restore functionality to your iPod nano.
iPod nano (6th generation): Hardware troubleshooting
https://support.apple.com/en-us/TS3474
Sincerely,
Allen

My ipod nano 6th gen screen is white ive tried the hard disk mode with the power and volume buttons and it still wont work any suggestions?

my ipod nano 6th gen screen is white ive tried the hard disk mode with the power and volume buttons and it still wont work any suggestions?

You can try Restoring it in iTunes but I believe you will end up needing to have it serviced.

Ipod nano 6th gen not recognized in itunes

I recently purchased a used "AS IS" ipod nano 6th gen. The only problem with it is that it's not recognized by iTunes. I was fairly sure on purchasing it that solving this would be as simple as resetting it, or, at worst, figure it out by googling the problem. The method involving holding down the sleep/wake button and volume down for 8 seconds until the apple logo appears didn't help. Putting it in disk mode didn't help. I have a mac and I suspect the original owner of the ipod may have used windows, so I tried both of these things again with my dad's PC. I at least got some response--an error message saying the usb device couldn't be read or something of that sort (I can look up the exact message again tomorrow if it's relevant).
I don't think it's the USB plug or cord, because both of these work with my iphone and another ipod nano in the household. I don't think it's itunes either, for the same reason. I'm running Lion, fully up-to-date, on a Macbook Pro. ITunes is also fully up-to-date.
I wouldn't be devastated if I can't fix it, since it still charges and plays music (the previous owner's hip-hop/club type music works pretty well for workouts), and it's probably not worth it to me to pay Apple to repair it. But…if anyone has any suggestions for things I can try to get it totally working, I'd love to hear them!

solved it :-)
Apparently it's not enough to reinstall iTunes itself, but all mobile device software should be uninstalled, then your pc has to be rebooted and then iTunes has to be installed again.

IPod nano 6th gen (brand new) doesn't recognize when headphones are plugged in

I have a brand new iPod nano (6th gen), and it doesn't detect when headphones are plugged in. I have read that the problem can ocurr because the headphones are not correctly inserted (which is not the case.. i'm absolutely sure about this) or that the headphone jack has dust inside (which is also not the case, since it is brand new).
This is what happens:
When i play a song, and then press the sleep/wake button to turn off the display, the music stops. Or if i let the music play, it stops when the screen times out and turns off. These two things occur because the ipod "thinks" that there are no headphones inserted.
When i try to activate the FM radio, the radio won't start because it says that there is no radio signal (which occurs when no headphones are connected).
Needless to say, the microphone and volume controls of the iphone headset, don´t work at all (they even work on the ipod shuffle!).. and because of this, no voice recording for me!
It's a shame, because the FM radio is completely useless, and music playing only works by activating the "double click to play" option in the settings menu.. but it is somewhat cumbersome the process of "play music - turn off the screen - double click to resume playing" every time I select a song.
The headphone detection has only worked randomly when the ipod is connected to the computer, but i haven't been able to figure out under what conditions this occurs. I have read about this issue, and I only would like to know if this is a firmware bug of the 1.2 version. I tried unsuccesfully to downgrade the firmware to the 1.1 version (maybe because the ipod shipped with the 1.2 version).
I have also restored the device in itunes, with no luck.....
Thanks in advance for any useful answer!

Thanks for your answer...
The headphones that i'm using, are the ones that were included with the iphone 4 (so, they are original).. however this shouldn't be a problem, as the ipod should work fine with whatever headphones i choose to use (sound quality will vary, of course).
The ipod does the same with the headphones that were included in the box, and with every pair of headphones i have used to test, so i'm certain that the ipod has an issue.
I hope that the picture is clear enough.. here you can see that the headphones are fully inserted, and the ipod is not recognizing them.

Got a refurbished iPod Nano 6th gen, and went to connect it to my PC,

Got a refurbished iPod Nano 6th gen, and went to connect it to my PC, it said it was configured to Mac and went to restore it and install software. Now shows white screen with little computer icon and warning sign. won't reset

By a reset, I assume you mean pressing and holding both the Sleep/Wake and Volume Down buttons together long enough for the Apple logo to appear?
Can you try and force the Nano into Disk Mode and then connect it iTunes and restore it again?
Putting iPod into Disk Mode
B-rock

Ipod nano 6th gen keeps disconnecting

Hi all, I have a 2 year old ipod nano 6th gen and when I first brought it I synced it with my windows 7 computer. I now have a mac so about a month ago I started syncing it with my mac, and all was fine. However, I noticed it wasnt syncing my 25 top played about two weeks ago so I did a system restore. After I disconnecting my ipod (which is the final stage in the restore) I then connected it again to sync all my music back on to the ipod, but after about 50 songs it came up with a pop up box saying that I had disconnected the ipod so it couldnt be synced, however I had not touched the ipod. I have also tried a friend's ipod cord and I have tried syncing my ipod with my old windows 7 computer but when I try to sync it it still says after about 50 songs that I have disconnected the ipod. I have turned off automatic sync and I have tried restarting the ipod and my computer and nothing has helped, any ideas?

then try to do this:
Press and hold the Sleep/Wake button and Volume Down button simultaneously for at least eight seconds or until the Apple logo appears. You may need to repeat this step. If the above step did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. Try resetting the iPod while it is connected to power.

My ipod nano 6th gen just blinking

my ipod nano 6th gen is completely dead, i charged it in but now it doesn't stop blinking and it is all it does..

Hello Joey,
I would be concerned too if my iPod nano was not powering on completely. I recommend following the steps below:
Will not turn on or screen remains dark
Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
If iPod does not turn on after ten minutes, try resetting the device while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Volume Down button for at least eight seconds or until you see the Apple logo appear.
If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
If the screen remains dark and will not turn on, then your iPod may need service.
I got this information from the following article:
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/ts3474
Additionally, I recommend reviewing this article for steps to take when your iPod is not recognized in iTunes:
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
Thank you for using Apple Support Communities.
Best,
Sheila M.

My ipod nano 6th gen wake/sleep button is not working what should i do?

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