My Ipod Nano (6th Gen) was outside 2 months; will play, but won't sync. Anybody know how to fix it?

I lost my Ipod Nano outside for 2 months, but found it. It plays, but I can't sync anything on it. Anybody know how to fix?

Hello Susan,
Thanks for using Apple Support Communities.
Do you get an error when you try to sync your iPod nano with iTunes? If your iPod does not appear in iTunes in the first place, you can try the troubleshooting below.
iPod not appearing in iTunes - Apple Support
Happy Holidays!
Alex H.

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My ipod nano 5th gen is still making the clicking noise but won't play music and the screen is black what's wrong?!my ipod nano 5th gen is still making the clicking noise but won't play music and the screen is black what's wrong?!

my ipod nano 5th gen is still making the clicking noise but won't play music and the screen is black what's wrong?!

Downloading past purchases from the App Store, iBookstore, and iTunes Storehttp://support.apple.com/kb/HT2519
Message was edited by: michael08081

New iPod Nano 6th Gen just got it going today and it won't stay on. It starts playing a song and pauses (shuts down?) after a few seconds. It's fully charged what do i do? Help please!!

New iPod Nano 6th generation just got it going today. It is fully charged but shuts off a few seconds into a song, what do I do?

I received mine yesterday as replacement for 1st generation and yes I had exactly the same problem.
I don't think it is anything to do with headphone plug [jack].
I played around with the settings and have just managed to listen to three hours without problem.
Music settings; shake to shuttle off, sound check off, double click - play/pause, audio cross fade and group compilation on. Can't be all these but trial and error as to which one - unfortunately it came without instructions.
The only other thing was that I had it in pocket while i was moving whereas yesterday I was sat at desk with nano at rest.
iPod nano, Mac 10.6.8

Ipod Nano 6th Gen damaged Apple won't repair...any options?

I have had my Ipod Nano 6th gen for about 8 months and used it religiously during work outs...unfortunately I sweat a lot and apparently this will damage Ipod Nano to the point that Apple considers this to be outside the guidelines of normal manufacturer warranty. I am a little frustrated by this as I spend a fair amount of money on Apple products every year. Any advice on what I can do other than just sell it as damaged on eBay?

The best thing to do is consult Genius Bar. But as you have already said Apple does not honor the cause of damage and therefore not eligible for replacement. I recommend to visit an apple technical support to confirm the initial assessment.
You can try the out-of-warranty repair and determine how much it will cost you to repair. But try to weigh in cost of repair vs. a new replacement. Here is apple's statement about out-of-warranty repair.
If you want to set up your iPod for the Out-of-warranty service, we recommend that you take your iPod to a local Apple Retail Store. Alternatively, you can contact Apple Technical Support.
For more details, please refer to the Repair Pricing tab on the left.
If Apple determines that an iPod is not repairable, for example, if it has failed due catastrophic damage or the iPod has been disassembled into multiple pieces, then Out-of-Warranty Service is not available and the iPod will be returned. Please see Apple's Repair Terms And Conditions for further details.

IPod Nano 6th Gen needs a restore every day...?

My iPod Nano 6th Gen works well for arond 24 hours but every morning when i wake up it says it needs to be restored using iTuunes.
When I restore it, it works perfectly. No problems at all. I can fill it to capacity with music and it works all day. The next morning, the battery is still really close to fully charged, but the iPod is in recovery mode. I've scoured the internet but haven't found anyone with a similar problem.
Generally, I've read about iPods that will not restore, or that, even after a restore, will remain in recovery mode, which is indicative of moisture or some other malady.
This Nano has been well cared for and is in flawless condition in every way aside from the condition mentioned. Not even a scratch or smudge. I'm baffled.
Has anyone experienced a similar problem? I love to use the smaller ipod when running or bike riding, but am stuck restoring it each day I choose to use it over my Classic 160's.
Any help is appreciated.

Ok, here is a bit of an update on the issue.
For the last two mornings, when the Nano says it needs a restore, I've hard reset it (holding down both the select/menu and volume down button simultaneously), then, when the apple logo shows, I held down the menu and the volume up button simultaneously, which then restores the ipod back to functioning properly (I think I read that this is supposed to put the ipod into disk mode, which it doesn't do on this Nano, obviously).
Aside from being annoying as all get up, I suppose the ipod is working, so it's a minor victory.
Still, does anyone know why this might be happening every single night? The battery is still completely charged and once I do the aforementioned sequence, the ipod works perfectly until the next day.

MY IPOD NANO 6TH GEN. SHOWS IT IS CONNECTED IN ITUNES, BUT WHEN I ATTEMP TO SYNC MUSIC IT DISCONNECTS

My ipod nano 6th gen shows it is connected in itunes, but when I try to sync music it disconnects.Why?

Have you gone into Tones tab to check the box SYNC TONES? Is your ringtone less than 40secs?

My ipod nano 6th gen fell out of my pockey and the screen cracked badly, is there any coverage for this under warranty? I just bought it a month ago. If not what are the options for getting it fixed

My ipod nano 6th gen fell out of my pocket and the screen cracked badly, is there any coverage for this under warranty? I just bought it a month ago. If not what are the options for getting it fixed? It is pretty frustrating, it fell from about 3 feet out of my pocket and now looks like it was beaten by a hammer.

Debbie:
deborahfromwindsor wrote:
he advises restarting by inserting the OSX disc and pressing down the C button to reboot from there then selecting disk utility, hard disk and repair.... Does he mean me to hold down the C key on the alpha keyboard or the ctrl key?
Should I just ask for my money back??? If it is a simple repair do I just literally push the disc in, push the power button and hold down the C button?
That's where I would begin, too, with
Repair Disk
Insert Installer disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu (Panther and earlier) or Utilities menu (Tiger) and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.TStatus of HDD at the bottom of right panel, and report if it saysanything but Verified)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
If DU reports errors it cannot repair you will need touse autility like TechTool Pro,Drive Geniusor DiskWarrior
First we need to determine if the issue you are experiencing with the computer is software or hardware based. Once we have gotten things sorted out there should be time enough to make you decision about keeping or returning it.
cornelius

My ipod nano (6th gen) keeps connecting and disconnecting itself from my computer can anyone help?

I have read numerous posts online about the same problem but can't seem to sort mine out. I've tried changing power leads, restoring back till an older version of itunes, resetting the ipod, restarting my computer and tried every USB port in sight but still nothing.
I have plugged a friends ipod touch into my computer and it connects and appears in itunes fine, but with mine it wont stay connected long enough for me to try and restore anything with it on itunes its literally a 1 second interval between connected and ejecting. I thought maybe it could be the connection terminal on the ipod but i have had it connected to a wall charger and xbox with it staying connected with no problems.
I am running windows vista on the computer and the nano was previously synced to a different itunes could this be the problem and if so how do I go about fixing it??
Thanks

I too am having this same issue. I connect my iPod nano (6th gen), and it appears for anywhere between 1 to 10 seconds and then automatically ejects.
I'm running a macbook pro with OS X 10.6.8 and the most up to date version of iTunes. The strange thing is that the nano works fine on my old macbook from 2007; which also has the most up to date iTunes but is running OS X 10.5. Another thing is that my iPod touch works just perfectly on my MacBook Pro.
I have read up on a lot of forums, and have found little help for those who are running into this problem on a Mac. The majority of fixes are for PC. Any help would be greatly appreciated.

I can't connect my iPod nano 6th gen to iTunes 11.1.

I can't connect my iPod nano 6th gen to iTunes 11.1. It keeps saying 'it could not be identified properly". I've tried all the steps on troubleshooting page but nothing's successful. Anybody got some help?

I found I had the same problem so I uninstalled iTunes, Apple Mobile Device Support, and Apple Application Support and then redownloaded the latest version of iTunes which reinstalled everything I uninstalled and I was able to sync my 1st Gen iPad and my 3rd Generation Nano with iTunes 11.1

Ipod nano 6th gen not recognized in itunes

I recently purchased a used "AS IS" ipod nano 6th gen. The only problem with it is that it's not recognized by iTunes. I was fairly sure on purchasing it that solving this would be as simple as resetting it, or, at worst, figure it out by googling the problem. The method involving holding down the sleep/wake button and volume down for 8 seconds until the apple logo appears didn't help. Putting it in disk mode didn't help. I have a mac and I suspect the original owner of the ipod may have used windows, so I tried both of these things again with my dad's PC. I at least got some response--an error message saying the usb device couldn't be read or something of that sort (I can look up the exact message again tomorrow if it's relevant).
I don't think it's the USB plug or cord, because both of these work with my iphone and another ipod nano in the household. I don't think it's itunes either, for the same reason. I'm running Lion, fully up-to-date, on a Macbook Pro. ITunes is also fully up-to-date.
I wouldn't be devastated if I can't fix it, since it still charges and plays music (the previous owner's hip-hop/club type music works pretty well for workouts), and it's probably not worth it to me to pay Apple to repair it. But…if anyone has any suggestions for things I can try to get it totally working, I'd love to hear them!

solved it :-)
Apparently it's not enough to reinstall iTunes itself, but all mobile device software should be uninstalled, then your pc has to be rebooted and then iTunes has to be installed again.

IPod Nano 6th gen. won't sync to iTunes 11 on Windows 8?

Hi, I recently acquired a new Windows 8 laptop and after installing iTunes 11 I decided to sync my iPod Nano 6th gen. My iPod was last synced to iTunes 10.6 on Windows 7. When I synced the iPod to the new laptop I was receiving the problem of the WDF_VIOLATION which had something do to with Windows 8 and iTunes 11 being in compatible. I changed the compatibilty settings for Itunes to Windows 7 and the error has passed. The problem left standing is that my iPod will now not sync the library. After clicking"sync" either a very fast recognition happens or nothing at all will hapen and either way I'm left with the same music as I had on the previous iTunes. Is there a reason or anything I can do to change this? Thanks

You can only sync with one iTunes library. See the following for switching syncing computers.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

Receive error message, The iPod cannot be synced. The required disk cannot be found. iPod nano 6th Gen, all latest updates, Macbook Pro, with OS 10.6.7

Receive error message, "The iPod cannot be synced. The required disk cannot be found. This is a iPod nano 6th Gen, all updates on iTunes and iPod, Macbook Pro OS 10.6.7. This is getting frustrating. I have changed USB ports, cables, reset, restored and was able to sync one time in parts, not all songs at once. I have seen a lot of this same issue, will Apple please find a solution, nothing works, I think I wasted my money with this iPod. I have the iPod touch, iPod shuffle, 4th gen iPod nano, iPhone and iPad. This is the only device that has this issue.

I was actually able to investigate and solve the problem myself. After readng many posts, I found that someone else's tips worked for me:
Re: 30gb 5th gen. Probs syncing.
Posted: Oct 13, 2009 8:48 AM in response to: johnnyfrommars
Try running a disk check out the iPod using the tools provided by windows.
To do this:
1. Plug in your iPod and close iTunes.
2. Go to "My Computer". Click on the iPod drive once. Go to File, and then click Properties.
3. Go to the Tools tab. Under "Error Checking", click Check Now.
4. Check both boxes. One says "Automatically fix file system errors" and the other says "Scan for and attempt recovery of bad sectors". Place a check mark next to each of these options and hit Start.
The scan may take several minutes or more to complete, but once it has, go ahead and restart iTunes, and try re-syncing files to your iPod.
B-rock

Ipod nano 6th gen damages headphones with an inline mic?

I have been using skullcandy earbuds with inline mic/ remote with an iPod nano 6th gen. The problem is that songs will skip automatically, voice over comes on inadvertantly, and volume will go up and down by itself. at first i assumed it was the headphones since it seemed that a button on the inline remote was sticking and causing all of these inadvertant problems. but, i got brand new set of earbuds, different cheaper brand with inline remote (iLuv), and first tested them on my iPhone. they worked perfectly on the iPhone for several weeks. I then started using them on my iPod nano, and a few days later noticed the same thing as before - inadvertant skipping, voice over, etc. When i tried to use the same earbuds again, but on my iPhone, the problem persisted indicating that the headphones were now damaged. That is when i realized it must be the iPod somehow short circuiting the earbuds, since it happened on two separate sets of earbuds.
Has anyone experienced this problem before when using earbuds with an inline remote / mic? is it possible that the earbuds are not compatible with the iPod? i am worried that this is a hardware issue and cannot be fixed by software update....

Did you try doing a Reset on the iPod (which restarts the iPod)?
http://support.apple.com/kb/ht1320
If that does not help, you may want to also try doing a Restore of the iPod in iTunes.
http://support.apple.com/kb/ht1339

IPod Nano 6th Gen - Functional but white screen on pressing wake/sleep button

Hi
I have an iPod Nano 6th Gen (out of warranty & applecare) - hasn't been dropped etc & never had any trouble.
This morning I got the white screen after unplugging it from charging.
I have tried hard reboot (power button + vol down). I have put it into disc mode (hard reboot + both volume buttons) and restored it to factory settings from itunes (10.6.3) . I've even put it into diagnostic mode and looked around to see if there were any tests I could do.
Functionally the ipod works ok - plays music, volume changes, and it will shuffle on shaking/ play pause on double pressing the power button.
The problem is when I switch off the screen by pressing the power button once - if I try to switch the screen on again I only get the white screen (although this doesn't affect music playing etc).
The way to get around this is either doing a hard reboot (which is a pain as it removes all my settings) or by switching off the ipod, waiting 5 minutes, then switching it on again (this preserves my settings). If I switch off the ipod and try to switch it back on within 5 mins, it's straight to the white screen.
The only other odd thing I noticed was that the screen was shaky/jolty and graphics not quite lining up etc, but this only lasted 10s and went once I started playing music...
Any ideas as to what is causing this? I'm guessing maybe a hardware problem but it seems strange that there is no white screen on switching on, just from waking.
It was a present from my dad and I'm very fond of it so would like to keep it/fix it if possible!
Thankyou!

Hello bfsf,
Welcome to the Apple Support Communities!
I understand that your iPod nano (6th generation) displays a white screen after waking from sleep. First let my say that you have completed some great isolation and troubleshooting steps on your own. Because the issue is still present after the fantastic troubleshooting you already completed, it may be necessary to have this iPod evaluated for service. If you would like more information on this process, please read over the information in the attached link.
Apple - Support - Service Answer Center
Cheers,
Joe

IPod nano 6th gen won't play my music.

My iPod nano 6th gen has worked fine for years and when I synced it recently it would play some tunes fine, cut some off mid-way through and skip some completely. The first thing I done was just tried to sync it again but this didn't make a difference so I reset my iPod through iTunes and synced it again but this made it worse, when I pressed play it comes up with the pause button but if I go to the next screen where you can see how far through the song is the bar wasn't moving, so the tunes aren't playing, so following this I formatted my iPod on my pc and then reset it on iTunes (I had to replace the folders I had removed during formatting) and that didn't do anything it still won't play anything. It's not my headphones as they work fine in my pc, and it's not my music as it worked fine before and they all play fine on my pc. What else can I do?

What do you mean by select tracks? It will only play particular tracks or repeatedly play a particular track? What format are these problem tracks in?
B-rock

My Ipod Nano (6th Gen) was outside 2 months; will play, but won't sync. Anybody know how to fix it?

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