My iPod nano, 6th generation, will not stop playing and none of the buttons will work
I listen to audiobooks. My iPod was fine, I just checked how far I was in this chapter. I checked again 2 minutes later and I cannot get the screen to lite up nor can I control the volume. But my book continues to play. I plugged it in to charge with a wall charger, nothing. I plugged into my computer and again nothing.
It is only 3 weeks old, I use it about between 1-3 hours a day.
Anyone else have this problem?
Have you tried resetting it by pressing and holding both the Sleep/Wake and Volume down buttons together long enough for the Apple logo to appear.
B-rock
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By the way, this is the iPod Touch forum.
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what would be the reason and what to do?>Call Apple Care as you are still under warranty.
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Hello yal.
My ipod nano's music stops playing when i sleep the ipod... and sometimes the screen is unresponsive. It is a little bit smasshed so yeah... could that be a factor?Your nano is pausing playback when the screen goes dark (Either when it goes dark on its own or when you click the sleep/wake button). The reason for this is that it is not detecting your headset. You may be able to hear music, but the headset jack is not inserted enough for the nano to detect that it is there (or something is blocking the connection). Here are your three options:
Insert the headset jack harder. Most folks find that this solves their problem. If you can see ANY of the silver of the plug when it is inserted, it is NOT fully inserted. You should feel and hear a click" when it is fully inserted.
Clean out the crud in the headset port. If you have tried #1 and it just won't insert all the way, it is likely that you have crud in your headset jack. Shine a light in there. The entire inside of the jack is white, so if it looks dark down at the bottom, there is probably crud down there. You can try blowing it out or using canned air. Just understand that shoving anything else in there to clean it out will be taking your warranty into your own hands! However, I have cleaned mine out using whatever was handy and small enough to fit in there and so far so good. Your results may vary!
Take it to the Apple store. If you have really tried with 1 and 2 and it is still happening, then there might just be something up with your headset port or your headset jack. If it is the headset jack, you can look closely at that and be pretty sure if that is the problem. Try another headset to make sure. If you have worked all the way through to this point and it is still happening, it is time to take it to the Apple store.
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If a restore of the device to factory settings in iTunes, did not resolve the issue, it points to a hardware issue with the display's backlight. This means you'll need to take or send your iPod in for service either to Apple or a third party service. Here is Apple's pricing.
http://www.apple.com/support/ipod/service/prices/
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B-rock -
Trouble began with "Reconnect to iTunes to Restore" message after I inadvertantly held down the Wake/Sleep button long enough to turn the iPod off before pausing the podcast in progress.
My subseqent actions to try to remedy:
-Restored the iPod
-while Restoring, the rotating circular arrows and "Synchronizing-Do Not Disconnect" screen appeared followed by "Connected-Eject Before Disconnecting"
-when I ejected the iPod and disconnected it, the normal icons showed but there was no content
-Reinstalled the latest iTunes 11.0.3 which I had downloaded previously a few days before my problems began
-Restored iPod again: still said "Connected-Eject before Disconnecting"
-Manually put the iPod into Disk Mode (said to be helpful in troubleshooting): "Do Not Disconnect" on white screen with flashing icon (circle with diagonal line)
-Ejected and disconnected the iPod.
-Reconnected the iPod: same messageYou need to either the let the iPod finishing syncing with iTunes, or figure out what application is still using it in the back ground that prevents you from being able to properly eject the device. Just unplugging it from the computer is almost always going to cause issues when it's still in use by iTunes or another application.
So let's connect the device to iTunes one more time and let it finish restoring. Then try syncing a bit of content over to it and wait for it to finish the sync process. Then try to properly eject it from iTunes this time.
B-rock -
My ipod touch has frozen with a white screen. The on/ff and sleep buttons will not work whether pressed for a moment or held for more than 10 seconds as per help pages. When connected to computer it is not recognised and no indication in "devices".It has been working perfectly from Christmas until now. Was watching a TV prog via BBC iplayer when the image and sound froze for about 5 seconds then just white screen. Help
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes." -
My ipond touch will not switch off with the button at the top. There is an almost constant loudspeaker symbol on the screen. The volume control doesn't work and is stuck on no volume. Help!
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I have gone through all of the above support articles after receiving the following message "Unable to connect
Firefox can't establish a connection to the server at www.msn.com.
The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web."
I reset, I checked the proxy (no), I checked the firewall (enabled for FF), I uninstalled/reinstalled, I have run malware check (negative). I am at my wit's end because I NEED FF for work applications that will not come through IE due to corporate policy. I need serious help or I am screwed.
FF was working perfectly until a week ago. Now it starts up on the FF home page but goes no further, even in SAFE mode. What gives?
I uninstalled Chrome, even.hello, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please try to remove all program rules for firefox in your firewall and let it detect the program again: [[Fix problems connecting to websites after updating Firefox]]
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hi im abishek and my ipod touh 4 g is stuck on white screen and holding he power and hoe button doesnt work.what should i do?????!!!!!
and also my ipod doesnt show upp on itunes so i cant restore it.Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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