My Ipod NANO cannot be detected by my PC and Itunes
Hi,
I've owned my ipod NANO for over a year now, a month ago it refused to start, it said "Very low battery power, please wait." for a while but i got that fixed, now i can charge the Ipod again and thats great but i cant put new songs on the Ipod anymore because my PC cant detect the Ipod, nor can Itunes.
I've tried alot of the things you can do but it doesnt work. Please help!
I got ITUNES 8.1, i had version 7 so i figured maybe updating could work but no.
This is what the ITUNES Diagnostic says:
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
MEDIONPC MS-7091
iTunes 8.1.1.10
QuickTime 7.6
FairPlay 1.3.6
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.4.1.7
Apple Mobile Device Driver 1.29.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 286F98611BA87D07
Current user is an administrator.
The current local date and time is 2009-04-08 02:20:22.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce 6600 LE
** External Plug-ins Information **
No external plug-ins installed.
** iPod/iPhone Connectivity Tests **
iPodService 8.1.1.10 is currently running.
iTunesHelper 8.1.1.10 is currently running.
Mobiel Apple apparaat service 2.12.36.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B. Device is working properly.
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
VIA OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Device Not Currently Connected:
iPod nano running firmware version 1.3.1
Serial Number: YM6337Q1UPR
Also i might add that on my full green battery sign i see some sort of plug sign which ive never seen before, maybe thats because its at its maximum battery capacity right now?
But thats not all, when my Backlight dims, a big green battery sign appears with a plug on it. I cant recall ever seeing such a screen on my ipod, maybe this means something?
Message was edited by: mister PL
I wish I could help. I have seen this question so many places since the problem began for me that I can only assume that either Apple does not care about the problem or that, as I have begun to suspect, this is just a serpentine way to get people to buy a new one every year.
Well, sorry, I don't have that kind of cash. Not many people have it to spare right now, either. They can help me use the one I have or lose a customer. Because I don't have such a pressing need for iTunes without that iPod. And the online help didn't help. I'll be danged if I'm going to wipe every song off the iPod without knowing for certain that it will fix the problem and that I will be able to put them back! So it's just a fancy music box now, by the looks of it, isn't it? Whatever is on there already is all I get. So be it. I won't be buying another.
I hope they respond soon, but it looks bleak. There's an unholy number of unanswered questions on here, and none of the answered ones seem to have been addressed by Apple people.
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