My ipod nano couldn't restore

i tried to update software on ipod nano 1.1 to 1.2 but error had occured 1418, what is it? and ipod's display shows only www.apple.com/support/ipod?

Click here and follow the instructions.
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Similar Messages

  • IPod nano won't restore

    I recently borrowed a 1st generation nano from a friend when my 30GB video iPod spazzed out. He's on a PC and I'm on a Mac but he told me to feel free to restore it and update it, whatever, because he doesn't use it much anymore. When I first plugged it in to my Mac, it told me to erase and sync, which I tried to do, but it gave me an error. So, I tried to restore it. It downloaded the new iPod software and as soon as if finished downloading, it gave me another error (-48) saying there was a problem with my network. I'm assuming it means my interenet network, right? Well, I've been on three different networks since then, and I get the same message every time. I've seached every where and I have no idea what to do. Help?

    Hi!
    Thank you for replying – I did what you suggested but unfortunately it didn’t work After several restarts I managed to get the software to pick up the iPod Nano and I selected ‘restore’ but a few moments after the progress bar appears it suddenly says “can’t mount ipod” and exits. Within My Computer the iPod appears as a ‘Removable Disk’ but I cannot access the drive or format it – though within Hardware Devices’ Windows recognises it as an iPod.
    Is there any way I can flash the drive with another piece of software so that the contents are deleted, then try to restore the iPod from scratch as it doesn’t seem to be able to read the drive contents properly?
    Thanks again
    parallax7
    iPod Nano   Windows XP  

  • I had my Ipod nano 7Gen factory restored. Nano touch is working smooth without any song init but after i have any of the songs shifted from itune touch buttons get messed up. They don't work. Help me in over coming this issue

    I had my Ipod nano 7th Gen factory restored. Nano touch works smooth without any song in-it but after i have any of the songs shifted from itunes, touch buttons get messed up. They don't work. Help me in over coming this issue.

    Hello Rohantm,
    Thank you for the details of the issue you are experiencing with your iPod nano (7th generation) touch screen.  I recommend the following steps for the issue you described (you can skip the steps you have already tried):
    Touch screen does not accept input
    Clean the screen with a microfiber polishing cloth.
    Do not wear gloves while using the touchscreen. Do not use the touchscreen with wet hands or immediately after applying hand lotion. Moisture affects touchscreen behavior in the same manner as it affects a trackpad.
    If you have a protective plastic sheet or film on the touchscreen, try removing it, because it may be preventing the touchscreen from working properly.
    The current application may be unresponsive; try resetting iPod by pressing and holding the Sleep/Wake button and the Home buttons simultaneously for a least six seconds, until the Apple logo appears.
    Sync with iTunes and restore the iPod.
    Issue not resolved
    If the issue is still not resolved, please read this information on servicing your iPod.
    Find the full article here:
    iPod nano (7th generation): Hardware troubleshooting
    http://support.apple.com/kb/TS4433
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Connecting ipod nano after you "restore" your computer

    I had to do a restoration on my computer after I was hit with some virus. Unfortunately I forgot to externally save my music files. Therefore, after the restoration on my computer was complete, all my music files were erased. My questions is this…..If I were to now connect my ipod nano to my computer, would it erased all the files I have on my ipod nano since they were erased on the computer during the restoration? What are my options? Any and all help is appreciated.

    If your iPod is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. When your iPod appears in the iTunes source list change the update setting to manual, that will let you use our iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default: Managing content manually on iPod and iPhone
    Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
    The transfer of content from sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can read reviews and comparisons of some of them here:
    Wired News - Rescue Your Stranded Tunes
    Comparison of iPod managers
    TuneJack Windows Only (iPhone and iPod Touch compatible)
    iPod2PC Windows Only
    iDump Windows Only
    SharePod Windows Only
    iPodRip Mac & Windows
    YamiPod Mac and Windows
    Music Rescue Mac & Windows
    iPod Music Liberator Mac & Windows
    Floola Mac & Windows
    iGadget Mac & Windows (iPhone and iPod Touch compatible)
    iRepo Mac & Windows (iPhone and iPod Touch compatible)
    iPod Access Mac & Windows (iPhone and iPod Touch compatible)
    TouchCopy Mac & Windows (iPhone and iPod Touch compatible)
    There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
    Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync.

  • Ipod Nano won't restore to sync

    My brand new Ipod Nano won't sync with my Itunes.  The Itunes software tells me to restore my Nano, The screen it tells me to restore using isn't on my Nano, but I restore to factory settings, and it still won't work.  Gives me a message in Itunes"The iPod "iPod" cannot be restored because it contains files that are in use by another application."  What???  I just plugged it into the computer after opening it in the box from the store?

    Make sure the Enable disk use option is NOT ticked from under the iPod's Summary tab in iTunes. If you do have to remove this tick mark, be sure to hit the Apply button in the lower left hand corner of the window in iTunes to update the changes to your device. Then try restoring it again.
    B-rock

  • Ipod nano didnt completely restore

    i really need help! see, i restored my nano, but i have a feeling it didn't completely restore, because i tried to connect it back up to itunes after restoring it. but itunes didn't recognize the ipod. so i re-read the restoring process and it turns out that i probably didn't even finish restoring it! i only completed stage 1 of the restoring process, and i most likely skipped stage 2. so i'm wondering if any one has some advice for me??? what should i do if my ipod is only half-restored, as i fear, and it won't even show up on itunes?
    PLEASE PLEASE PLEASE!!! I NEED YOUR ADVICE!

    Click on control panel/admin tools/computer management/disk management/right click on the iPod to re-assign the drive letter.
    Choose something lower down the alphabet, say 'M' or something similar.
    The iPod can be confused by any other storage devices assigned a similar drive letter even though they may not connected at the same time.
    Then try the restore again.

  • Ipod Nano problem - always restoring itself

    Can anyone please help me? I bought my ipod just under a year ago (2nd Nov) but Apple says its out of warranty.
    1st gen ipod nano 4gb, windows XP Pro, itunes (v7.0.1.8) and ipod (v1.3)
    When i connect it to iTunes, and transfer music to it, if switches itself off and says 'file cannot be found' or something like that. then when it reconnects to itunes, it has just lost all the music i transfered to it! This has happened about 6 times in the last few weeks.
    I have tried all of the following:
    reinstall itunes
    new usb lead
    restore ipod
    update ipod and itunes
    reboot PC
    reboot ipod
    cry lots lol
    I am going to be so gutted if my ipod is broken, and I cant work out what else to do.
    Please someone help me - also if i have receipt for purchase of ipod, will apple believe it is still in warranty?
    Tracey

    Welcome to Apple Discussions!
    What kind of noise are you getting? If the sounds were a clicking kind of sound:
    When clicking and selecting something while on your iPod, it is natural that it sometimes makes some clicking sounds, as it is accessing the hard drive, so it can play a song, for example.
    If the clicking sounds seem to be especially rythemic, that isn't good.
    The first thing to do is reset your iPod.
    Also, see this link; the Five R's may be worth a try:
    The Five R's
    If you could describe the noise for us, that would be good.
    I hope this helps.
    ~~Kylene

  • IPod Nano locked on restore screen...

    My iPod Nano appeared to be dead but I finally reset it after a couple of weeks by holding the center and menu button down while having it plugged into the wall... Now I cannot get off the screen that says I must restore in all of the different languages... Is there any way humanly possible to get it off that screen so I can get my music?

    I figured it out.

  • HT1339 Ipod Nano stuck in restore cycle

    I have 2 Ipod Nanos (Gen 2 and Gen 4) that were working fine until the Itunes 11 updates. Now when I connect them to the up to Itunes it states that they need to be restored. I try to restore but it just cycles back into restore mode and just stays in the loop.  I can take them to a Itunes version that I have not updated (version 10.4) and they restore fine and sync well. Unfortunatly I have to reload the operating system on the machine I have the old version on.
    My question is 2 fold- 1- Is there a fix for these older IPODs that will allow them to work with the newer version od ITUNES? and 2- if not, how can I get an older version of Itunes?
    Thanks for any help you can give.
    DumbGrunt

    NEVERMIND PROBLEM WAS SOLVED.

  • Ipod nano will not restore on windows or mac

    On my ipod I tried to restore it on my mac and that keeps going back and saying that it is corrupted and to try to restore it. I called apple and its out of warranty. They suggested that I try to restore it on windows. That did the same thing by telling me that it must be restore. I put it in disk mode, restarted it and tried to restore it on windows and mac and that did not work. Can anyone help with this problem?

    Now it gets even weirder.
    I tried plugging the iPod into a third computer (PC) which belongs to someone else. The computer restores, syncs and loads all of his songs onto her iPod perfectly fine.
    The only thing that makes sense is that there's somethng about one or more of her songs that's causing this problem. Is there anyway for me to find out which songs are doing this?

  • HT1339 iPod Nano will not restore and is stuck in Recovery Mode.

    The iPod Software is up to date (as is iTunes itself), and I recieve the following message after clicking "Restore iPod..." and supposedly restoring it:-
    "iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes."
    Attempting to restore it again (by clicking "Okay" on the dialog box and then "Restore iPod..." in iTunes) will repeat the above ad infinitum.

    In some cases, the iPod might get into a state in which the battery needs to be drained before it can be reset so try these steps.
    1. Disconnect iPod from all power sources and leave it disconnected for about 24 hours.
    2. Reconnect iPod to the Apple iPod Power Adapter or the computer and reset it.

  • 2nd generation ipod nano stuck in restore. HELP!

    **I just installed itunes version 7.6 and I hit the restore button when I plugged my ipod into my computer. Now my ipod is stuck on the restore mode and i can't see the information bar or the music bar under my ipod. I can oly upload music and eject my ipod. PLEASE HELP!!! this is so fustrating.**

    NEVERMIND PROBLEM WAS SOLVED.

  • Restore doesn't work on iPod nano 6th generation

    I am trying to put my iPod nano back to restore on iTunes, and it asks for my pw which isn't the same as my Apple ID and pw. I am really stuck. please advise?

    torinta wrote:
    the nano screen comes up with a message 'do not disconnect'.
    Do not reset your iPod if…
    If your iPod is connected to a computer and displays any of the  following messages, you should eject the iPod from  within iTunes instead of resetting it:
    Connected. Eject before disconnecting
    Sync in Progress. Please wait…
    Do not disconnect
    Tip:  Check out  this helpful movie, too. ( http://support.apple.com/kb/HT1320?viewlocale=en_US )
    Try the below steps :
    If you can see your iPod in windows explorer on your My Computer the Right click on your iPod and Format it in Fat32 Format once it is formatted completely remove it from your computer and then reconnect it and open iTunes on your computer and Restore it using iTunes and if your iPod is not appearing in iTunes then Put your iPod in disk mode by referring the Above steps and then try to Restore your iPod to Factory settings.

  • I have been given an iPod nano 1st generation and need to delete everything from it but do not know how to

    I have been given an iPod nano 1st generation I wish to completely wipe it clean and put new music into it. I cannot manage to do it any help would be great

    Hi Bevella,
    I understand that you were given a 1st generation iPod nano and you would like to completely erase it so you can start clean and sync your own music on to it. The process you want to run is called a restore. The following link is the iPod nano Features Guide that explains the restore process with steps. The restore section is on pages 50 and 51.
    iPod nano
    Features Guide
    http://manuals.info.apple.com/MANUALS/0/MA101/en_US/iPod_nano_Features_Guide.pdf
    Updating and Restoring iPod Software
    You can use iPod Updater to update or restore your iPod software. Apple periodically updates iPod software to improve performance or add features. It is recommended that you update your iPod nano to use the latest software. You can also restore the software, which puts iPod nano back in its original state.
    If you choose to update, the software is updated, but your settings and songs are not affected.
    If you choose to restore, all data is erased from your iPod nano, including songs, files, contacts, photos, calendar information, and any other data. All iPod nano settings are restored to their original state.
    To update or restore iPod nano with the latest software:
    Go to www.apple.com/support/ipod and download the latest iPod Update. The update has the latest software for all models of iPod.
    Double-click the software installation file and follow the onscreen instructions to install the iPod update.
    Connect iPod nano to your computer and open iTunes. The iPod Updater application opens. If you’re using a Windows PC and the iPod Updater application doesn’t open automatically, you can find the updater by choosing Start > All Programs > iPod.
    Follow the onscreen instructions to update or restore iPod software.
    Thanks for reaching out,
    -Joe

  • I have ipod nano 6G.I was trying to restore it to clear all the data but it showed error 1439 and couldn't restore.I tried every method given in errors help page but nothing worked.What should i do?

    I have ipod nano 6G.I was trying to restore it to clear all the data but it showed error 1439 and couldn't restore.I tried every method given in errors help page but nothing worked.What should i do?

    Just in case (even though your symptoms aren't explicitly mentioned in the document), let's check to see if there's a LSP problem in play here:
    Apple software on Windows: May see performance issues and blank iTunes Store

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