My ipod nano g6 my computer reconizing it but itunes is not

hi can any1 help me my ipod is saying its connected but itunes 10 is not even saying theres not can any1 help me and ive took back the ipod twice and got a replacement but ive tryed it in a computer and a laptop and it still not workin

recovery mode
open itunes on computer
plug cable into computer not iOS device
turn device off
hold home button and plug cable into IOS device.  do not release home button until an itunes graphic appears on IOS device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808

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