My ipod nano is being detected by itunes but cannot be identified properly. I have already been through the steps advised on apples website including reinstalling itunes and this has not worked. Can anyone help me resolve this problem?

I am using a HP laptop with windows 8.  I have installed the most up to date version of itunes.

Nevermind that first part as I forgot that nothing shows up for the Nano at all in Device Manager,
The 2nd half of my reply still applies:
Otherwise, try uninstalling all USB root controlllers from your system, rebooting your PC, and reconnecting your Nano. This root controller drivers will automatically be re-installed upon reboot.
B-rock

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