My ipod nano is frozen and cannot unfreeze it

After syncing my ipod nano and unplugging it from my computer, it is "frozen" and will not let me use any of the controls. How can I unfreeze it?

Hold down the volume down and sleep wake button (the big one) till you see the apple logo. You should be good to go after that.
i

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I found an ipod nano first gen and cannot restore it

I found an old ipod nano first gen and and when i turned it on it said connect to itunes and i did i downloaded the version of this ipod and when its about to start the restoration process it stops and says "couldn't restore ipod in use". I have tried to do the disk mode thingy but it didn't help at all. How can i fix this.

Did you do anything at all to return it?
It is probably not repairable. You can use this: http://www.apple.com/support/ipodnano_replacement/

HT1320 My ipod nano is frozen and I cannot reset it. How do I reset my ipod?

I have an ipod nano that I purchased in 2009. I believe it is a 5th generation. It is frozen and I cannot reset it.

Hey there Tricia9170,
It sounds like you are unable to use the iPod Nano becuase it is unresponsive. Verify that this is the reset you have performed:
To reset your iPod:
1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
If so, try restoring it with the following steps in iTunes:
Note: Because Restore erases all of the songs and files on iPod, make sure toback up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library.
How to restore your iPod:
1. Make sure you've reinstalled the latest version of iTunes.
2. Open iTunes, and then connect your iPod to your computer.
3. After a few moments, it will appear in the source list in iTunes. If the iPod's display doesn't show "Connected" or "Do not disconnect" you may need to put the iPod into disk mode to proceed.
4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main iTunes windows.
5. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:
Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
Note
: For Mac users, A message will appear prompting you to enter an administrator's name and password.
6. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.
7. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
8. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
From: iPod nano (5th generation) Troubleshooting Assistant
https://www.apple.com/support/ipod/five_rs/nano5gen/#
Thank you for using Apple Support Communities.
All the best,
Sterling

My Ipod Nano is frozen and displaying disk mode !!please help!!

My Ipod nano is displaying a huge check mark and it says "ok to disconnect". It is also locked in disk mode. It isnt charging or responding to any buttons I press. How do I exit the disk mode? Will someone please help me?

Reset your iPod: hold the "menu" and "select" (center) buttons together for 7 seconds. Then the Apple logo will appear on screen. This should exit your iPod out of disk mode.
-Kylene

TS1382 My replacement iPod Nano is frozen and will not shut down or stop playing. I cannot operate the touch or slide functions...truly frozen.

I have tried to reset the IiPod, but an unsure of how to properly reset the instrument.

To do a hard reset, press and hold both the Sleep/Wake and Volume down buttons together at the same time long enough for the Apple logo to appear. This may or may not work the first time around, so don't be afraid to try it more than once.
If you are still unable to get any sort of response, you'll need to let the iPod's battery fully drain. Then charge it back up and see if things are back to normal.
B-rock

Ipod nano is frozen and nothing I do unlocks it....Help

This is the 1st day I used this brand new ipod. Do not know a thing about them, but I did download music and it was fine and then a message appeared after several songs: message3 Aug 25, 2006. Does anyone have any suggestions?

See these forums.

New Ipod nano always locked and cannot press or do anything?

my new ipod i got for my birthday and well its always locked i've tried the to change the hold but it wont work and i can't click anything its really annyoing i cant listen to my music and videos can someone please help me
Thanks for all help =)
Thanks if you reply!

How exactly is your iPod configured to sync music from your iTunes library? In other words, what options do you have selected/enabled from under the iPod's Summary and Music tabs for the iPod in iTunes. To access the Summary tab, plug the iPod in and select it from under Devices in the left hand pane of iTunes. To move onto the Music tab, select the Music tab along the top part of the window.
As for the grayed out tracks, there may have been an issue during the sync process. The best thing to do is remove all the music from your iPod and resync it.
B-rock

HT201210 I have a dead iPod nano 3rd generation and cannot get anything on the screen when I try to charge it or reset it. When I try to connect to iTunes says 'The iPod update server could not be contacted. The server does not support this version of i

I have just updated iTunes to latest version and am connected to internet. Can anybody shed any light on this one?

only thing that seems to work so far is syncing without photos and also check here https://discussions.apple.com/thread/3206849?start=30&tstart=0

I pluged in my iPod nano 6th generation and it says "The iPOd cannot be synced. An unknown error occurred (13019)"

I pluged in my iPod nano 6th generation and i says "The iPOd cannot be synced. An unknown error occurred (13019)" It synces like 20 songs out of 1117 songs and I tried almost everything I know to get it to synce. I restarted my computer, reset iPod and got the newest version. So please help!

Hello Renee116,
The fix you are looking for is found here:
https://discussions.apple.com/message/15028503#15028503
Hope this helps.
~Julian

My Ipod Nano has frozen, cannot be recognised by PC or Windows+wont charge!

I got my Ipod Nano christmas day and it worked perfectly- no problems at all. I came home boxing day, and charged it on PC ( all the itunes were installed) and it worked fine. The day after (today 27th) I used it around 9 O'clock in the morning, it worked perfectly and charged fine. I left it on my bed and went out about 11 O'Clock. I came back around 3 O'Clock and it wouldn't work. It won't switch on, charge up, and my PC and Windows doesn't even acknowledge it when i plug in the USB port. I have tried all my USB ports, pressing the buttons simoutaenously like it mentions in the support, but nothing!
I have no idea what to do! Can anyone help at all please! Thankyou x

I'm having this problem, as well.
I got my iPod Nano 4GB back in May and it worked for about two months. I then stopped using it for about three months or so. I wanted to use it this past week and I'm having the exact same problems that are listed above.
A message comes up on my iPod with the support URL on the Apple website (http://apple.com/support) and that's all that appears (I've tried to restart and charge it both by computer and charger, but the same message appears). After plugging it into the computer, the iTunes program registers the iPod but, after unplugging it from the computer, the support message reappears.
I've gone to the support link and tried everything on it, but nothing changes and the message still appears.
After pressing the centre and play buttons on the iPod, a new message appears. On the top of the screen, it says "Disk Mode" with a half-full bar on the right, where it usually is (but the bar was completely empty earlier today, for whatever reason). In the centre of the screen is a checkmark with "OK to Disconnect" underneath it. When this screen appears (and the screen doesn't light up when this message comes up), I can't get rid of it, until I plug the iPod into the charger. Once again, the support message comes up.
I really don't know what to do, but I've seen several messages similar to this problem throughout the Apple support forums. I agree with Sporky that, if these problems keep on occuring, they should recall these iPods.
Any help would be highly appreciated!

TS1425 My ipod classic has frozen and ive tried the suggested remedies but they havent worked please can you advise me how to unfreeze it?

My ipod classic has frozen and ive tried the recommended solution but it remains frozen. Please can you advise?

I don't know what the "recommended solution" is unless you describe it, so did you try a Reset
http://support.apple.com/kb/ht1320
This restarts the iPod, like rebooting a computer.

ITunes was deleted off the main computer where I installed my ipod nano. Now, itunes cannot read my ipod on my second computer. What do I do?

iTunes was deleted off the main computer where I installed my ipod nano. Now, itunes cannot read my ipod on my second computer. What do I do? I use a PC. I just want to be able to download songs again and put them on my ipod.

Hey
Does it charge when connected, if not you may have broken it..
You can always try an apple Genius at an Apple Store,
Jason

Help please! Ipod nano is frozen black, comp wont recognize it +more...

hello all, I am asking for your assistance in a problem, my 1g ipod nano is frozen in a black screen, and whenever I plug it into my computer, nothing on my computer recognizes it and my ipod make's this weird low pitch schreeching noise, any information would be helpful, I have tried reseting it.

My ipod it doing something really simmilar to this as well,
it will charge fully, and then i listen to 2 songs and it shows the battery meter as red, AFTER TWO SONGS!
but that was last week,
now it doesn't do anything. It just shows a symbol of a dead ipod and with the apple website.
I really need my ipod back, and i cant afford a new one right now
please please help me!
i've tried restarting it, but it wont, it just shows the symbol i explained before
thanks
please help me!
Soph

TA44551 My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work.

My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work. I tried to restore it again and charged it in three different locations with different cables. etc but nothing. Suggestions?

- After charging for 1/2 hour or so, does iTunes see the iPod? If yes, restore the iPod from backup.
- If no, se if placing the iPod in recovery mode will make it visible so you can restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

I own 2 ipods an ipod nano series 4 and ipod series 6 I want to store different tunmes on each ipod, but when I try to sync the series 4 with I tunes I get a message that says there is not enough space on my device. How do I achieve what I want?

O wn 2 iPod nanos series 4 and series 6 I want to sync different music on each iPod but I get the message when trying to sync the series 4 that there is too much data for the sync to take place. It seems both iPods have the same name, so I guess I have to rename one, how do I do this?
Or is there another solution
Any help appreiated
Wighill 13

It would be useful to you if they had a different name, but the computer knows they are different. Create separate sync playlists for each device and go to the Music tab when it is connected and specify which playlist should be used for the sync.

My ipod nano is frozen and cannot unfreeze it

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