My ipod nano is not showing up in iTunes or on my Mac

My ipod nano is not showing up in iTunes or on my Mac
sprinklsgirl

this document is a good place to start with those issues:
iPod missing in iTunes and Mac desktop
but if you get no joy with that, try reposting in the "iPod nano" forums. here's a link through to those forums:
iPod nano

Similar Messages

Ipod Nano does not show up in Itunes

Cannot transfer songs to Ipod Nano. Under devices it does not show up in itunes. Also I cannot back up either. The only thing that shows up under devices
is Sharing. It is showing up on My computer. How can I fix this.

Hi there Ireneclover,
You may find the troubleshooting steps in the article below helpful.
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
-Griff W.

My 6th gen Ipod nano does not show up in Itunes or in My Computer

I do not think that this is a problem with my computer because I own an older 5th gen nano and have never had problems with it before. Both my computer and Itunes has no problem seeing the older Ipod right now. I have followed the troubleshooting guides and I'm still stumped on why my new Ipod won't appear. I've read several disscussions and haven't found the fix yet. My newer Ipod has been connected to another computer before but I don't know whether it was a Mac or a PC, and I believe that is the problem. I was thinking maybe it would help if I completely reset my Ipod, I don't mind losing any music, but I have no idea how to if I can't connect it to my computer. Please tell me how to reset it to facory settings or if you think that something else will work I'm completely willing to try that too. Thank you.

Thanks for a reply
The cable that I'm using came with my 5th gen nano. The 6th gen Ipod shows that it's connected but the computer doesn't see it, so I don't think that it's the cable.
I did try this before when looking at the troubleshooting guide and nothing happens. It just resets and then the Ipod screen tells me that it's connected to the computer. It still is unseen by Itunes and no where to be found in my computer.
I don't have another computer to plug it into at the moment but I may be able to visit a friend that owns a decent PC in a few days. If that doesn't work out I will be getting a new lap top in a week and I'm hoping that it will work on that, but it won't be a Mac. So, let's say it works when I plug it into one of these computers, should I reset my Ipod from there or is there something else I should do?

My ipod nano does not show in my itunes

An ipod has been detected but it could not be indentified

For anyone else having this problem, I found this solution to work. Try this first:
a) Get Windows to restart the drivers:
    - disconnect your USB device and close ITunes
    - connect your USB device
    - if ITunes loads, close it.
b) File explorer:
Open File explorer and browse to
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
In that folder there should be a set of files named "usbaapl64...."
right click on the one ending in "INF"
Select Install. It's very quick.
remove the USB device
c) Restart the computer.
When you login again, load ITunes before you attach your USB device.
d)If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job.
f) If still not works, try re-install iTunes. Go into the Unstall Programs (in Control Panel) and uninstall everything that says Apple, and uninstall Bonjour. With the fresh
install of iTunes, everything came back and is should work. Hope it helps.
<Link Edited by Host>

IPod Nano does not show under Devices (in iTunes) but is recognized in My Device and Printers (My Comouter) as "Unspecified"

My ipod nano is not showing under the devices tab in iTunes however, is is recognized in My Computer (Devices and Printers) as "Unspecified" I just want to be able to sync and add/remove music!!!

Hi there!
have you tried any of the steps mentioned here?
http://support.apple.com/kb/TS1363

Ipod Nano icon not showing in itunes and I've tried everything suggested

My ipod nano is not showing in itunes and I've tried everything that has been suggested by Apple. I updated iTunes, I've reset the ipod. I just want to download my songs! Help! Please and Thank you.

Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

My daughters ipod nano does not show up in her itunes

My daughters ipod nano does not show up in her itunes on her computer. It has error message ipod has been detected but could not be identified properly. we have uninstalled itunes and reinstalled with the same error message. Her itunes is 10.2 .1.1 version. If you plug her ipod into my computer/itunes it works just fine. I am also using version 10.2.1.1
We have tried updating to 10.5.2 itunes but it runs for ever and then says it can't update.
help please?

iPod appears in Windows but not in iTunes

HT1351 My 2nd generation iPod Nano is not showing my new playlists after syncing (the playlists were created in my computer). Help!

My 2nd generation iPod Nano is not showing my new playlists after syncing (the playlists were created in my computer). Help!

So, your iPhone (and new shuffle) still work properly with iTunes, correct?
Your 1st gen shuffle... It's the white one with USB plug, that looks like a USB flash drive...?
Are you able to see it in Windows, and maybe change the drive letter back to E:?

TS3716 installed the new itunes and now my ipod nano does not show in the device menu

installed the new itunes and now my ipod nano does not show in the device menu

There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

TS3572 My 4th gen ipod shuffle will not show up in iTunes

My 4th gen ipod shuffle will not show up in iTunes, and is not recognized by my computer. I am using a MacBook Pro purchased six months ago, with all software up to date. I am using the most recent version of iTunes,and the original factory connector. It does charge through the computer, but is not seen by the computer. I have gone through all of the recommened troubleshooting, and have verified that the connectors are plugged in properly.

Thanks for a reply
The cable that I'm using came with my 5th gen nano. The 6th gen Ipod shows that it's connected but the computer doesn't see it, so I don't think that it's the cable.
I did try this before when looking at the troubleshooting guide and nothing happens. It just resets and then the Ipod screen tells me that it's connected to the computer. It still is unseen by Itunes and no where to be found in my computer.
I don't have another computer to plug it into at the moment but I may be able to visit a friend that owns a decent PC in a few days. If that doesn't work out I will be getting a new lap top in a week and I'm hoping that it will work on that, but it won't be a Mac. So, let's say it works when I plug it into one of these computers, should I reset my Ipod from there or is there something else I should do?

My Ipod nano doesn't show up in itunes and in finder just like an extern unit. What has happened??

Just like above. The history is
An old ipod (4, 5th generation)
A few months ago my friend tried to sync it to her windows computer and had to erase all music (it's been compatible to mac always before) but then she could't put in any new music either.
Then it's just been laying around uncharged.
Now I try to sync it to my new macbook pro (itunes 1.11) but it doesnt show up in itunes. When i plug it in itunes show up over all the other programs but i cant find the ipod in it. In finder it's just a device with "NO NAME"
i don't know how to fix this, please help me!

Hello Solverlona,
Thank you for using Apple Support Communities!
It sounds like your iPod Nano is not recognized correctly in iTunes, but is recognized in Finder but seems to be seen as a storage device.
First, I would start with the iPod 5rs for your model iPod Nano
http://www.apple.com/support/ipod/five_rs/
I would next try the steps outlined in this Troubleshooting Assistant if the above steps do not fix the issue:
iPod nano (6th generation) not appearing in iTunes
http://www.apple.com/support/ipodnano/6th_generation/assistant/itunes/
Take care,
Sterling

TS1363 1st generation iPod shuffle does not show up in iTunes (windows 7)?

1st generation iPod shuffle does not show up in iTunes on my Windows 7 PC (but shows up in my computer). Tried all the Apple trouble-shooting steps (some several times). It used to work with Windows 7 on this PC. Are there other steps I can try?

I'm not sure what "all" means, unless you state them, so if you have not done so already, you should use this procedure to reset the iPod shuffle
http://support.apple.com/kb/HT1655
Then, shut down your computer (power off) and start it up, with iPod shuffle NOT connected. Run iTunes. Then, try connecting the iPod shuffle again.
Since this is a first gen iPod shuffle that IS recognized by the computer (so it's probably not a bad USB connector), you can also try using the iPod Reset Utility
http://support.apple.com/kb/HT1238
This is for the first and second gen iPod shuffle only, and does a lower level reset than using a normal Restore in iTunes.

My new ipod nano is not recognized by my itunes and I have tried the trouble shooting tips

my new ipod nano is not recognized by my itunes and I have tried the trouble shooting tips

This came from another thread, but worked for me. Problem is with newest iTunes 4.62 and Windows 8.1. Unistall iTunes, as well as its helper programs (Apple Application Support, Apple Mobile Divice Support, and Apple Software Update). Reboot, and reinstall iTunes. It will reinstall all the other ones and you should be able to connect your nano. Good luck.

I just got my iPod touch, I updated m iTunes and my iPod is still not showing up on iTunes, its giving me the iPod can't be used because the required software is not installed even though my iTunes is up to date

I just got my iPod touch, I updated my iTunes and my iPod is still not showing up in iTunes. It is telling me the required software is not installed even though my iTunes is up to date

http://support.apple.com/kb/TS1369
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

My Ipod shuffle is not showing up in itunes.

My new Ipod shuffle is not showing up in itunes. I've downloaded the newest version. When I set up my account I was not asked to name or register this shuffle. Its a 5th generation 2gb. I cannot find the page to do so.

Hi Brittcal,
Welcome to the Support Communities!
I would recommend making sure you've run your Windows software updates, and then follow the steps to remove iTunes and reinstall the latest version. Here are a few articles to help you with this.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Syncing music to iPod shuffle
http://support.apple.com/kb/HT1719
I hope this information helps ....
Have a great day!
- Judy

My ipod nano is not showing up in iTunes or on my Mac

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