My ipod nano needs restoring but isn´t recognized by my windows xp
my ipod nano was plugged to a mac computer for the first time and loaded with music from that computer now that computer is gone and i'm trying to load my nano with the music i have on my pc at home, that pc is used by my sister who has ipod mini and tells me that her ipod syncs just fine. the pc has the latest itunes 7.6.1 and works fine with the ipod mini but doesn´t recognize my ipod. seems that my ipod is not compatible with windows and i have to restore it but in order to do so itunes has to recognize it which it doesnt. whats my next step?? pleasee helpp!
THIS IS THE DIAGNOSTIC FROM ITUNES. MANAGER DEVICE SAYS UNKNOWN DEVICE
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
VIA M810LMR
iTunes 7.6.1.9
QuickTime 7.4.1
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Apple Mobile Device 1.1.4.7
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 316BACD3FBEAB282
Current user is an administrator.
The current local date and time is 2008-03-03 00:42:56.
iTunes is not running in safe mode.
Video Display Information
S3 Graphics ProSavage 8A26 (Microsoft Corporation)
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {2892895A-3AB7-47DA-A0E5-2FF26ACF0F53}
Description: Adaptadores basados en Ethernet ADMtek AN983 - Minipuerto del administrador de paquetes
IP Address: 10.125.78.197
Subnet Mask: 255.255.192.0
Default Gateway: 10.125.64.1
DHCP Enabled: Yes
DHCP Server: 10.0.124.129
Lease Obtained: Mon Mar 03 00:31:40 2008
Lease Expires: Mon Mar 03 08:07:36 2008
DNS Servers: 10.0.124.129
10.0.124.129
10.0.124.135
Active Connection: Conexión LAN
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2008-03-03 00:37:32.
** iPod/iPhone Connectivity Tests **
iPodService 7.6.1.9 is currently running.
iTunesHelper 7.6.1.9 is currently running.
Apple Mobile Device service 1.14.0.0 is currently running.
Universal Serial Bus Controllers:
Controlador de host universal USB VIA Rev 5 o posterior. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Device Not Currently Connected:
iPod mini
Serial Number: 5K6150K4S47
** iPhone/iPod Touch Sync Tests **
One or more sync tests failed.
Similar Messages
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Nano needs restore, but invisible to iTunes!
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BobNThis is a very common problem that people are having with minis/iTunes 5.X and indeed that i myself have. The only solution atm is to go to http://filehippo.com/download_itunes.html?184 and dll itunes 4.9, then uninstalling iTunes from the Add/Remove Programs in the Control Panel and then obv installing 4.9... I'm going to keep looking out for future updates of iTunes where this prob is resolved but atm the only solution is to regress =(....iTunes 4.9 and iTunes 5.0 are not extremely differenty anyway, honest.
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Try doing a level reformat of the iPod's flash storage instead to see if that kills the restore loop using the instructions in the article below.
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Hi TherAscendedSaiyan,
Welcome to Apple Support Communities.
See this troubleshooting article that addresses the symptom you're encountering:
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
Best,
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As I connect it to itunes, it shows that it needs to be format. When I try to format it (fat32) it doesn't finish. And it says, the ipod appears to be corrupted.similar to what is happening to me....the difference is, after restoring itunes detect ipod and ask to restore again and again....
I know it may look kinda stupid but: just leave the ipod there for about 2 minutes, that's about the time my itunes is taking to detect my ipod...if it doesn't work, try connecting ur ipod to other computer with itunes (no need to sync, just to check if itunes will recognize) to check if the problem is with the ipod or with the itunes and/or computer. -
My Ipad says it needs restoring but when I try to do this through itunes it comes up with error 3194? Anyone know what I need to do? I can't even get the ipad to turn on just has a sign saying plug into itunes
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
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http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
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http://support.apple.com/kb/ht4097
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I don't know of anything else to suggest. Do you live near the store you purchased it from? Or would you need to send it in?
iPod Service Request
JC -
my ipod nano wont restore ~ error 1433 what to do
Hi, got the same problem as kerry221. The proposal given by stevejobsfan0123 did not solve it.
Additionally iMac does not shut down after closing iTunes. Need to manually shut down the iMac.
Problem occurred after last software update.
Open for any further proposal :-) -
Ipod nano 5 resets but won't sync with itunes on two different pc's
ipod nano 5 resets but won't sync with itunes on two different pc's
What happens when you try? Does the iPod even appear in iTunes? Have you tried a different cable or different USB ports on each PC?
Need a little more information.
B-rock -
Hi,
My ipod nano wont restore. Whenever I click restore to factory settings it says:
"There was a problem downloading the iPOD software for the iPod "iPod". The requested resource was not found.
I tried to reformat it and it says that Windows was unable to reformat the ipod.Hi Jake&jose,
A "requested resource" error message when restoring an iPod usually is referring to the iPod, not the firmware download (although some errors may refer to this).
So, first, try forcing your iPod into disk mode, by following the instructions here:
Putting iPod into disk mode
With the iPod in disk mode, connect it to your computer, and see if you can sucessfully restore it in iTunes.
If that doesn't help, then try these five steps (nnot the last one, of course):
The Five Rs
Also, sometimes this can be an issue with your USB drivers. Make sure that they are up-to-date, and in some cases, you may need to reinstall your USB drivers.
For details, see this article:
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
Do you have success with any of those things?
-Kylene -
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Save all the photos from your Droid into a folder on your computer.
Connect your device to your computer. On iTunes left Pane, select iPhone under 'Devices'; then on the right Pane, select PHOTO tab. Make sure Sync Photo box is checked, and "from" box selected the folder that has Droid's photos. Then click the SYNC or APPLY button on the lower right window. -
I got a new iPod nano 7th gen, but when i tried downloading a video from my iTunes library a message popped up that said: Soem of the videos in your iTunes library were not copied to yor iPod because they cannot be played on this iPod. What should I do?
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