My iPod Nano's hearphone doesn't works. How Can I Do?

Hello;
I've just bought an iPod Nano 4Gb but the right hearphone doesn't work fine: the volume is lower than left and, also, there is a frequently noise.
What can i do?
I've tried to request a support but i don't have a credit card (i've bought with wire transfer!!) and is not allowed to send the request form without.
Many thanks.

Take it to an Apple store or find a credit card from a family member or a friend.

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