My ipod no longer recognizes my home wi fi network

my ipod no longer recognizes my home wi fi network

Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:                 
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Similar Messages

  • I upgraded my hard drive and my ipod no longer recognizes my computer.  It will not sync. What should I do?

    I upgraded my hard drive and my ipod no longer recognizes my computer.  It will not sync. What should I do?

    - First get iTunes to see the iPod:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    - The transfer iTunes purchases to the computer:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    - For non-iTunes purchased music you need a third-party program like one of those discussed here:
    Copy music from Ipod to new computer...: Apple Support Communities
    - Connect the iPOd to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
    - Restore the iPod from that backup.

  • My ipod touch will recognize my home wireless network but when I try to select it the wheel just keeps spinning. It looks as though I have a good signal but my router is an older apple extreme. I've updated to the lasted firmware but it's still not workin

    My ipod touch will recognize my home wireless network but when I try to select it the wheel just keeps spinning. It looks as though I have a good signal but my router is an older apple extreme. I've updated to the lasted firmware but it's still not working. I have two older imacs and a wii that connect to the router. Any thoughts? Thanks

    - Reset the iPod. Nothing will be lost
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Setting>:General>Reset>Reset Network Settings.
    - iOS: Troubleshooting Wi-Fi networks and connections

  • IPod no longer connects to home Wi-Fi at distance

    Got home yesterday to find that my iPod only connects to my WiFi when I'm right in front of the hub (BT). I can no longer get WiFi on my iPod anywhere in the house (where I always had 2 bars of signal), but all other devices (tablet, phone, xbox, laptop) work fine. I have reset my router and my iPod, neither made a difference - I can still only get connection in one room. Help!
    iPod 4th gen, IOS 6.1.3.

    Does the iOS device connect to other OK networks? If not thenthat indicates a probleem with your iPod.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar
    Your problem could be a lose antenna connection if you have same problem with other networks
    Installing iPod Touch 4th Generation Wi-Fi Antenna - iFixit

  • ITunes and Ipod no longer recognize or has deleted my library

    Hello all. I am coming here for help from the pros, so be gentle!
    This morning, I opened my ipod to see that many of my playlists were missing and the songs from those playlists were gone. In addition, when connecting to the computer, the same problem occurs. I don't know exactly how many songs were lost, but it is quite troubling. I tried a reset and that did not help. It was working fine yesterday and even last night while playing Starcraft.
    Since Starcraft is an older game, my second screen was not working properly. itunes made several prompts and it looked liekit was scannign my ipod in the usual update fashion. Once I finished the mission, I then shut down my computer as it seemed liek the ipod was doen updating.
    Any ideas?

    Hi, Linda from Folsom. Thanks for the message.
    While I do run iolo system mechanic, my issues did not start until *after* I downloaded iTunes 10.5.2.
    On the same date I updated iTunes, I also downloaded a Java update. I did these one after the other so didn't now which updated started the issue.
    I later found that my issues were also related to iCloud usage for syncing, which I resolved this week by eliminating iCloud from my life (other than backing up my iPhone).
    I posted something in the community about how I undid everything iCloud did to my Outlook, but my solution is only for those who no longer want to use iCloud with Outlook.
    That's an interesting point about the iolo system because I didn't have any issues at all with it (until I updated iTunes).
    I had a very similar system setup at the time as you do:
    iPhone 4 with OS 5.0.1
    Outlook 2007 (now I have 2010 version)
    iTunes 10.5.2
    Windows 7 home premium (now I have the Windows 7 ultimate version).
    I will be interested to hear if your iolo system caused some issues as I do like using it for clean up on my hard drive. When I couldn't use Outlook, I went to "JustAsk.com" and paid the small fee to find out that you can repair office from the control panel programs list; this is what solved my issue. 
    If you haven't tried it, it's pretty easy:
    Open Control Panel
    Select Programs
    Find Office on the programs list
    RIGHT click on it
    Select repair
    Windows installer runs, then restart
    After I did that, iPhone could see Outlook again. That could be where the registry issue is happening with iolo.
    Hope this is helpful,
    Cecilia

  • My computer no longer recognizes my iPod Touch. And the iPod Touch does not recognize that it is connected to a computer.

    My computer no longer recognizes my iPod Touch. And the iPod Touch does not recognize that it is connected to a computer.  It has worked great for many days until today.
    I’ve tried two different Apple cables.
    I’ve tried different USB ports on the computer.
    I have rebooted both the Mac and the iPod.
    I’ve wiggled the cables and checked for dust in the connectors.
    The iPod charges using this same cable connected to wall wart.  That’s a good sign.
    Both the Mac and iPod seem to work fine separate from each other.  They just won’t talk anymore.
    Mac mini
    1.83 GHz Intel Core Duo
    OS 10.4.11
    iTunes 9.2.1
    iPod Touch 32GB, version 3.1.3 (7E18), model PB533LL 

    I found this possible solution on another support thread, so I tried it.
    turn off iPod
    hold Sleep and Home buttons to start it.
    When Apple appears, let go of Sleep button, but keep holding Home button.
    When screen goes blank, let go of Home button.
    Connect cable and check iTunes to see if it has conencted.
    This did not work for me.
    I then turned off the iPod, restarted the Mac, and restarted the iPod normally.
    I connected them with the cable, and it works like normal.  :-)

  • My pc no longer recognizes my ipod.  What can I do

    My pc will no longer recognize my ipod touch.  I looked in my computer not there.  ITunes does not see it either.  However, when I unplug it from my pc I get the usual sound of hardwear being disconnected.  Any ideas on how to get my pc to see my IPod?

    Try putting it on Recovery mode then restore it..
    Press or Hold the power and home keys 10 seconds.
    Screen goes black, now release the power button
    Make sure you do not release the Home key until
    your iTunes says "We have detected an itouch
    in recovery mode."
    After this its simple all you
    got to do is a simple restore using your iTunes

  • My computer and I Tunes no longer recognizes my iPod touch.

    My computer and iTunes no longer recognize my iPod Touch so I cannot sync it. 

    See Here for
    iPhone, iPad, or iPod touch not appearing in iTunes
    Device Not Recognised
    For PC
    http://support.apple.com/kb/TS1538
    Try this First... You will Not Lose Any Data...
    Turn the iPod Off... ( if it isn’t already )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear and then Disappear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    Turn the iPod On...
    http://support.apple.com/kb/ht1430

  • I recently upgraded iTunes to 11.1.4.62 and then itunes would no longer recognize my iphone 4s and iPod

    I recently upgraded iTunes to 11.1.4.62 and then itunes would no longer recognize my iphone 4s and iPod although I can see the iphone but NOT the iPod on the computer (windows 8.1 Pro).  I checked everything , cable, services, stop and start and automatice, etc.and went through all the steps on the apple support site, to include removing all apple software in the designated order and reinstalling it.  iTunes still doesn't see the iphone.
    The Apple iPhone shows up only under protable Devices in the Device Manager window and has a Yellow ! warning triangle, and there is no Apple USB controller in the devices menu.under Universal Serial Bus Controllers. When I look under the properties of the Apple iphone, it says in Device Status, to reinstall the drivers for this device (Code 18).
    When I do this,  I get the following: "Windows found driver softweare for you device but encountered an error when attempting to install it" Apple Mobile Device Driver One of the installers for th this device cannot perform the installation at this time. I tried both suggested locations on the C: drive.
    Also I can't seem to find out how to install the Apple USB Contoller or is that related to the problem above?
    The iphone and my ipod work fine with this version of itunes on Windows 7 on my laptop.  is it possible that I am missing a critical update from Microsoft on the driver and USB controller?  I have been leery of installing them since my computer had problems with some updates in January.
    I 've tried every thing listed in this forum, I think, and the Apple support page on this subject.  Please help!

    Version 11.1.5.5 of iTunes was just released today. If you update to that, does that help with the recognition troubles?
    http://www.apple.com/itunes/download/

  • TS1363 Updated to iTunes to latest version 11.1.4.62 on my Windows 8 machine.  iTunes no longer recognizes my 5th Gen Ipod.  It does however recognize my 80gb Ipod Video.  I've uninstalled and reinstalled iTunes as directed (twice) & rebooted pc. no luck.

    I just updated iTunes to the 11.1.4.62 (as the pop up directed me to) on my Windows 8 machine. As a result iTunes will no longer recognize my 5th generation Ipod Nano (yes two).   I receive a pop up saying "Ipod has been detected but could not be identified properly"   I've followed the recommendations seveal times: a) disconnected and reconnected. b) rebooted computer c) unistalled and reinstalled iTunes d) tried different cables e) tried different USB porst f) rebooted Ipod.... the window keeps popping up like a middle finger (you get the point)
    iTUnes WILL however,  recognize my 4th gen Nano and my 80gb Video (classic) without problem
    Needless to say, I'm frustrated and ticked off over all of this wasted time.
    Anyone solved this issue yet?
    Any good suggestions?
    Please advise
    Kindest regards,

    c) unistalled and reinstalled iTunes
    Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

  • I have an old iphone and have a new one as well. I would like to use my old on as an ipod but itunes not longer recognizes it.  Any ideas?  I have been using it for a month with no problems until tonight. I restarted my computer..still no fix.

    I have an old iphone and have a new one as well. I would like to use my old on as an ipod but itunes not longer recognizes it.  Any ideas?  I have been using it for a month with no problems until tonight. I restarted my computer..still no fix.

    Looks like its fixed.     I am syncing it now.      A lot of the answers are for the new iphone so i had to mess with a bunch of settings as well.  My old phone is now an 8 gig ipod.  the books app no longer works and that *****.....but better than nothing...

  • Windows 7 64bit no longer recognizes my iPod as of iTunes 10

    So as of 3 iTunes updates ago, which would be iTunes 10, my computer with windows 7 64bit no longer recognizes my iPod clickwheel, telling me the device has malfunctioned.. which it hasn't it works just fine with my windows XP pro machine. I tried updating the ipod's drivers and that didn't work, since the drivers are up to date for it.

    Looks like the USB Driver is gone. Windows doesn't seem to recognize the iPod touch.

  • My compouter (PC) no longer recognizes my ipod (4th gen), it "sees" an unknowndevice and gives me error code 43.  Please help.

    My compouter (PC) no longer recognizes my ipod (4th gen), it "sees" an unknowndevice and gives me error code 43.  Please help.

    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                      

  • MacBook no longer recognizes any devices that require the USB port (mouse, iPod, etc.)

    After doing my latest software update, my MacBook no longer recognizes any devices that require the USB port (mouse, iPod, etc.).  I've restarted the computer and that didn't help.  Any thoughts on what to try?  (I've already restarted the computer.)

    Try using the procedures in this article to eject the disk.
    Best of luck.

  • ITunes no longer recognizes my iPod nano 5th gen.  When plugged into macbook usb it appears as my iPhone.  Previously both devices had individual identities. Have reset iPod and turned macbook off/on.

    iTunes no longer recognizes my iPod nano 5th gen.  When plugged into macbook usb it appears as my iPhone.  Previously both devices had individual identities. Have reset iPod and turned macbook off/on.

    Hello BPeery,
    I would go through ALL the steps here:
    iPod not recognized in 'My Computer' and in iTunes for Windows
    Let us know how it goes.
    Hope this helps.
    ~Julian

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