My ipod only shows a black screen and an apple logo

My ipod only shows a black screen and an apple logo. It wont connect to iTunes, and charging doen't work. HELP PLEASE!

Try a reset. Hold the home and power buttons at the same time until the screen goes dark for a moment, then the Apple boot logo should reappear. If it doesn't work, it's broken, take it to the Apple store or another authorized repair service.

Similar Messages

  • My ipad is only showing the black screen and the apple icon at the center. it won't turn off or anything

    please help. my ipad had a very low battery last night, and it went to the black screen with the apple icon at the center. i could not power it down. i let the battery completely run out, and then i charged it this morning. i thought it was ok because the batter charging icon came on, but then when i checked it later it was back to the black screen with the apple icon at the center. can't turn it off again. nothing is happening. please help. is it broken. what can i do. really need it for work. thanks so much

    Try a reset. Hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears - ignore the red slider - let go of the buttons.

  • My iPhone 4 isn't turning on, only showing the black screen with the apple logo...HELP!!!

    My iphone 4 was working fine, I went to check the time & it was off & wouldn't trun back on.  I've tried restarting it, then tried to restore it and neither are working.  I'm getting an error message from iTunes saying "The iphoned could not be restored. An unknown erroe has occured (21). "  I am on a PC and my itunes is up to date.  This has never happended before & I wasn't using an app or really even my phone when this happened.  If there are any other solutions please let me know.  I'm not going to be able to get to a service person for a couple of days.  Any help would be useful.

    put the iphone into recovery mode by
    1. Hold the power button until Iphone shows logo then hold down home button make sure iphone is connected to the computer.
    2. The computer will do the rest if it doesn't connect to the computer then these steps are useless but u can still try

  • I don't know what's wrong with my 3GS. It only shows the black screen with white apple. Turning it on then off doesn't help.

    I don't know what's wrong with my 3GS. It only shows the black screen with white apple. Home button and turning the phone off then on doesn't seem to do anything.

    Thanks Lucas,
    I've tried doing that with no results. Same screen keeps showing. Maybe it'd be more helpful if I told you a bit more info.  My phone was randomly playing music, and the voice control would also suddenly start without me touching the phone.  Then I let the battery die and started to recharge when on the screen it indicated to plug into my computer/iTunes, I tried to restore but was getting an error message (can't remember what it said now). Battery died and now my current issue of the black screen with white apple.  I'd love to be able to restore my phone but now its not showing as a device on my iTunes. HELP! Any other suggestions?

  • HT201210 Help, I just gave iTunes the assignment to update my iPhone5 to iOS7 and now it gives an unknown error (6). The iPhone is still hooked to my laptop, and shows the black screen and bright Apple with the horizontal bar, telling it's in the middle o

    Help, I just gave iTunes the assignment to update my iPhone5 to iOS7 and now it gives an unknown error (6). The iPhone is still hooked to my laptop, and shows the black screen and bright Apple with the horizontal bar, telling it's in the middle of something. What should I do?

    DFU mode? How do I do that? So far the only thing I can do is hold down both buttons to power it on and nothing is on the screen and it wont reconize on my computer....

  • I am going to sell my second generation ipod touch, so i resetted it to factory defaults. It said it would take up to an hour, and i patiently waited. But when the black and white loading bar completed, the ipod went to the black screen with an apple logo

    I am going to sell my second generation ipod touch, so i resetted it to factory defaults. It said it would take up to an hour, and i patiently waited. But when the black and white loading bar completed, the ipod went to the black screen with an apple logo on it. Sounds about right, right? But now, there is a processing circle on top of the logo, but the circle spins once, and stops at about halfway to the bottom. It just stays there, and about every half to one hour it becomes a white screen and starts all over again. (not the loading bar part, just the circle). I've tried holding the power and the home button, and it works, but it just goes back to the circle screen with the apple logo. HELP PLEASE?

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • Iphone is a black screen and the apple logo won't show on screen

    My iPhone has a black screen and the apple logo does not appear. it keeps saying voice overb run or mute on mute off.

    Hey there Maggie,
    Welcome to Apple Support Communities.
    The article linked below provides troubleshooting tips that can help you resolve the blank black screen issue with your iPhone 6 Plus.
    Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
    If you see a solid color screen (black, white or blue)
    Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
    Reset your device while it's plugged in.
    If resetting doesn’t fix the issue, restore your device.
    If you still see the issue after you restore, contact Apple Support.
    Cheers,
    -Jason

  • TS3274 my ipad has a black screen and the apple logo and won't do anything else. I have tried to reset it but to no avail.

    My ipad has a black screen and the apple logo and won't do anything else. I have tried to reset to no avail.

    Try and force iPad into Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: Data will be lost. You may have to repeat the above many times.

  • IPod Stuck on the Black screen with White Apple logo

    Last night, my iPod suddenly stopped working after I restarted my PC with the iPod still connected to it. It's now stuck on the Apple Logo screen and keeps on making hard drive noises, as if it's constantly being reset.
    I tried doing the Select+Menu button reset multiple times, and tried restarting my computer, connecting the iPod to different power sources, etc.
    I'm unable to do a system restore because the iPod won't connect to my PC.
    ANY help would be greatly appreciated, I don't want to lose this iPod

    All you can do is to restore the iPod.If it happens again try restoring to factory defaults/new iPod, not from backup.

  • Since updating my phone to the new iOS 7 latest update my rear camera only shows a black screen and my touch no longer works?

    does anyone know how to fix this? I've tried the restarting my phone and closing down the camera app but it still doesn't work

    Hi MLucas22,
    Thanks for using Apple Support Communities.  I would recommend this article for troubleshooting your touchscreen:
    iPhone, iPad, iPod touch: Troubleshooting touchscreen response
    http://support.apple.com/kb/ts1827
    For the camera issues, this article may help:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Camera isn't functioning or has undesired image quality
    If the screen shows a closed lens or black image, force quit the Camera app.
    If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
    Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
    Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
    Try turning iPhone off and then back on.
    Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
    Try to remain steady while focusing:
    Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
    Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
    Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
    Note: Video-recording features are not available on original iPhone or iPhone 3G.
    If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
    Cheers,
    - Ari

  • My ipad is now only showing a black screen with the apple icon and doesn't appear to be charging despite being on the AC adapter all day

    My ipad had an icon on it after being on the charger all night that indicated it needed to be plugged into itunes.  I did this, and then it said it was going to do a restore, I confirmed I was ok and then left it on the computer all day and now the best I can do is get the apple icon on a blank screen.  It occassionally changes to show that it has no battery and then goes back to the apple icon.  How can I restore it?  Any other ideas?

    (A) Charge your battery
    (B)Try and force iPad into Recovery Mode:
    1. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
    2. Connect USB cable to computer, leave the other end alone
    3. Press and hold the Home button down and connect the docking end of cable to iPad
    4. Continue holding the Home button until you see the "Connect To iTune" screen
    5. Release the Home button
    6. Open iTune
    7. You should see "iTunes has detected an iPad in recovery mode"
    8. Use iTune to restore iPad
    Note: You need to be patient and repeat the above many times to recover your iPad

  • MY COMPUTER ONLY SHOWS A BLACK SCREEN, WITH ONLY THE POP UP SHOWING .....VIEW AND TRACK YOUR DOWNLOADS

    MY COMPUTER ONLY SHOWS A BLACK SCREEN, WITH ONLY THE POP UP SHOWING .....VIEW AND TRACK YOUR DOWNLOADS

    Hi,
    First plaese unplug any external device (except the mouse and keyboard), then hold on the power button, perform a cold reboot, what is the result?
    If doesn't work, please press F8 (or other button, depend on your PC model) boot your compute into recovery console.
    You can restore your system to a previous point or perform a startup repair, please refer to the following link:
    What to do if Windows won't start correctly
    http://windows.microsoft.com/en-in/windows-vista/what-to-do-if-windows-wont-start-correctly
    Yolanda Zhu
    TechNet Community Support

  • IPad freeze up and appear to be dead and only show a black screen

    My iPad2 freeze up and appear to be dead and only show a black screen, why is it so?

    Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. It happens occasionally judging by the posts on here, but only once so far to me.

  • Skype Video Calling only showing a black screen

    Hi,
    When I make a viseo call, my computer only shows a black screen. The other person can see me just fine, but my video show just a blank screen. It's definitely a problem on my computer as it has happened with a couple of different people. 
    Both screens that should be showing video (the one that shows them, and the one that shows me) are showing black.
    I've had a look around but haven't been able to find any solutions. 
    Any help would be much appreciated.
    thanks
    Solved!
    Go to Solution.

    Most likely the issue is with your display adapter.
    Please,  run the DirectX diagnostics tool.
    Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
    Be aware that you will have to zip this file before attaching it here.

  • My New ipad3, when i click onthe camera app, the front camera works but the other camera only shows a black screen ! Is there something wrong with my iPad ?

    My New ipad3, when i click onthe camera app, the front camera works but the other camera only shows a black screen ! Is there something wrong with my iPad ?

    Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank power On again in the normal way.] It is absolutely/appsolutely safe!

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