My ipod photo keeps getting an error message to contact support. won't hold a charge and locks up.

I pod photo locks up, keeps getting error message to contact support. and won't hold a charge.

TR16 wrote:
Called service provider, took to a cell phone repair shop, out of warranty and want to fix this **bleep** pearl 8130 by myself so i don't have to purchase another one (not sure i ever will after the last 3 hours of trying to fix it myself.
White screen when connected to a charge.  At times it has a battery with a flash through it and at times an error code comes up.  it does not hold a charge for long.
i've downloaded the newest software updat (i think)
i've tried the application loader in desktop manager.
taken the battery out and back in.
Does anyone have any suggestions for me before i throw the phone out my window????
What happened when you tried putting different battery in it? Did you ask to borrow one to test from the carrier?
Or did you purchase a new battery and try it?
Do you have the right battery for this series phone  and is it an OEM Blackberry battery?
See the picture below to make sure you have the right battery (note label color)
Let us know.
Thanks,
Bifocals
 OEM BlackBerry C-M2
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