My ipod power button is stuck

The power button on my 6th gen power button stuck.  I found out that this is a VERY weak design and has happened to numerous others, some on replacements they've received under their warranty.  It's my understanding it's used on the Gen 7 devices as well.  Mine is not that old and was not heavily used. I took very good care of it and it has no exterior damage at all.  The button just stuck one day.  I picked it up and the the button was stuck in the down position.  The device will not operate unless plugged into a power supply, which is DEFINITELY not convenient.
I took it to the Apple Store and they were totally uninterested in it, other than i could pay to get it fixed or get some kind of credit for the purchase of another. Personally, with the margins Apple charges for their devices, it's taking  borderliine criminal advantage of customers.  If it cost 29.95 and it was a year old that's one thing, but these are expensive devices that one should expect to stand up to light use.  I'm disappointed in Apple and i'm outta here, as far as every buying another device. 
My advice is to steer clear of Apple until they respect their customers a little more.
Has anyone else had a similar experience?

Apple will most likely exchange it. The one you receive will be refurbished.
Basic troubleshooting steps  
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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Similar Messages

  • My iPod power button seems stuck

    After almost 2 years my iPod has been super good until now. I've been careful with it i even use the adhesive touch button so I dnt wear out the main buttons & have those. Survivor cases so it's super protected. My power button feels stuck rven tho it was working last night it's not today. I'm so upset with this I usually love apple

    Mine too. If it gets on your bad side and you want to keep the iPod without fixing the button, go to Settings<General<Accessibility<Assistive Touch. Hold the "lock screen" icon inside Assistive touch and the iPod will power off as normal.
    To turn on, just plug it in.

  • HT1212 trying to restore ipod but the power button is stuck and i'm unable to turn it off. I don't know the passcode and it says to connect to itunes. what do i do

    I tried following the directions that I received about restoring my iPod touch. But there is one flaw. My power button is stuck and I am unable to turn it off. How can I go about either getting it fixed or restoring my iPod?

    Easy, first make sure that the itunes on your computer is up to date. Next connect the ipod to your computer. If you have itunes 11.0 or above, wait until the device appears in the upper right hand side of the screen, or you can press ctrl-s, and the side menu will appear, and you can see more clearly the ipod appearing under the device category. Next simply click on the ipod and on the summary screen, you should see restore. Press restore, and you will see a dialog box asking to back-up & restore, restore only, or cancel. If you have information to save, press back-up & restore, if you want to wipe the device clean and start over, press restore. Once it's all done, you should be good.
    If your ipod is less than a year old and not a refurbished device, contact Apple at 800-676-2775 for assistance on repair and replace. If you are near an Apple Store, go to http://www.apple.com/retail/ and find your local Apple Store and set-up a genius appointment and go in and have your device repaired or replaced.If your ipod is a refurbished device, it has to be 90 days old or less to be repaired or replaced for free.I hope this helps.

  • My ipod power button wont work but i feel it pressing the button. its not stuck its just defective. what do i do

    my ipod power button wont work but i feel it pressing the button. its not stuck its just defective. what do i do

    Try restoring the iPod to rule out a software problem. First restore from backup and then to factory defaults/new iPod.
    Then an appointment at the Genius Bar of an Apple store is in order.

  • IPod power button stuck

    I had my 4g iPod for about 8 months and the power button is stuck any ideas would greatly be appreciated

    Try:
    fix for Home button
    Fix a broken, unresponsive or sticky iPhone Home Button
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • My iPod Touch power button is stuck and will not pop back up. My iPod Touch Repairs and Service Coverage is still active, Does that mean I can get a new iPod Touch?

    My iPod Touch power button is stuck and will not pop back up. My iPod Touch Repairs and Service Coverage is still active, Does that mean I can get a new iPod Touch?

    Apple will most likely exchange it. The one you receive will be refurbished.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • My iPod touch's power button got stuck and then the screen went white.

    My iPod touch 4G was a great device, until I stopped using it when iOS 7 came out back in 2013. Then eventually I got back to using it and then one day the power button started acting a little bit funny and then the entire button got stuck in the device. Eventually I tried to fix it so I opened up the screen and tried pushing the button back up. Then the worst happened, I touched something behind the screen and then the screen froze. Then the screen went white. I could do nothing as the power button was stuck in the device. Then it just sat there, white, until it died a few hours later. So heres my question,
    What do I do?

    See my reply in this discussion:
    Turn on without Home/Power Button

  • Power button is stuck on my 6th generation ipod nano (two ipod same problem)

    I've got two I pod nano touch 6th generation, and both of them have the same problem: power button is stuck.
    both have 1 year and some months, so the warranty is over
    One of them  has 2 button stuck, the up volume and the power button.
    I've read many users had the same problem, Apple should do a recall, because too many ipods are affected by the button stuck problem!!!
    I feel really dissapointed by Apple...
    Any Help?
    Thanks

    This is a known and very common issue with the 6th generation, the buttons on the newly bought 6ht gen nanos last about a year and all refurbished ipods (the ones you get when you send your ipod in for repairs) last 6 months if you are lucky.  A refurbished ipod is basically someone elses ipod that had another problem.  You should not buy or send them in to be repaired, or buy this model new because it will break and you will be dissapointed.  My fourth 6th gen broke last night, the power button is stuck, like my last 3 ipod 6th gen nanos.

  • Power button is stuck on ipod 4

    Ipod touch 4th generation, the power button is stuck "down".
    How can I fix it?  Any help would be greatly appreciated  

    Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • IPod power button jammed

    I have an iPod 4th generation which is pretty old, but just a couple days ago, the power button got stuck.  This is the first time that this happened to me, so do I have to get it replaced, or is there another solution? Thank you!

    Hello, SparklingSofia. 
    Thank you for visiting Apple Support Communities.
    I would recommend trying the troubleshooting steps in the section labeled Buttons and Switches.  These steps are labeled for the iPhone, but they will also work for the iPod touch. 
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    If the issue persists, see the section labeled Issue not resolved.
    Cheers,
    Jason H.

  • My power button is stuck and I have the white screen of death!

    Hello and thank you for reading this post, the answer is desperatly needed.
    What's the problem?
    Okay, a couple of months ago I smashed my iPod 4th Gen screen unfortunatly. I ordered a new screen and decided to fit it last night. Upon powering the iPod only a white screen shows, I was told that I have to hold the power button and the home button for 10 seconds. One day, before the screen was broken, I pushed the power button and it got stuck down and wouldn't come back up so I have always had to use the assistive touch and plug it in whenever I would like to turn it on. Obviously, because the power button is stuck down I cannot hold it down and press the home button to reset the iPod.
    Is there another way around this or is there a way to get the power button to come back out?
    Thank you
                - Stay Safe

    You can't backup the iPod then.
    Place the iPod in recovery mode using one of these programs and restore via iTunes:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    or
    http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If data is not in the backup then:
    - If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
    iOS: Importing personal photos and videos from iOS devices to your computer
    - Maybe you can get some info from the restored iPod via How to perform iPad recovery for photos, videos
    Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official     
    http://www.amacsoft.com/ipod-data-recovery.html
    -iPod touch Deleted Photo Recovery Tips You Should Know

  • My power button is stuck, any way to unstick, or can apple fix this if i send it in for minimal exspense?

    My power button is stuck...i think in on postition, any way to fix this, can apple fix at minimal exspense??  or do i need to buy a new one

    Apple can fix this, but I don't know the price.
    My Russian city is near China and we have a lot of Chinese people here. When my power button was stuck (iPod Touch 4 gen), I just brought it to a small Chinese repair shop and they fixed it for about 20$.

  • My power button is stuck and doesn't turn the phone off or on anymore. Can anyone help?

    My power button is stuck and doesn't turn the phone off or on anymore. Can anyone help?

    What would you like us to do?  We can't unstick it for you.
    Bring your phone into Apple for replacement.

  • My power button is stuck. can i fix it?

    my power button is stuck and won't come on, unless plugged in. Can I fix it?

    Hello Crystal,
    crystalfromsalol wrote:
    my power button is stuck and won't come on, unless plugged in. Can I fix it?
    Yes, but you'll need to have it serviced by either Apple or a 3rd party repair company of your choice.  Not much else for options at this point.
    B-rock

  • Ipod power button needs to be pressed hard or won't work, what do i do?

    ipod power button wont work unless i press hard.what do i do? will apple fix it for free? can i fix it? or should i just scrap it and buy a new one?

    refurbished ipods form apple  automatically have a one-year warranty, as my son got his 64gb ipod touch replaced today, his ipod was doing the green The Matrix screen with a black box and green letter's and numbers going up and down the screen on the up date part is said itunes was checking for updates on the 31-09-11, but september only has only has 30 days hisipod only had till the 2oct 11left on its warntery

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