My ipod's sound is echoeing when i put earplug...what is it?....how to fix it?

i went to apple customer serivice centr ....but he straight away said that"we just replace no repairing".....so what should i do????:(

Does it sound that way with the built-in speaker?
Have you tried another set of headphones?
Have you tried the standard fixes:
- Reset:
Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restore the iPod from backup via iTunes
- Restore the Pod to factory defaults/new iPod.

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