My Ipod says disabled connect to ITunes when I connect to ITunes it says I have to enter passcode
My Ipod Touch says disabled conntect to ITunes when I connect to ITunes it says enter my passcode. However I can't because the device is disabled. Please Help!
Place the iPod in recovery mode and then restore theiPod via iTunes on the computr. For recovery mode:
iPhone and iPod touch: Unable to update or restore
Similar Messages
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My iPod is disabled, but not because I forgot the password. It says I need to connect with iTunes, but when I try it says I need to enter the password. What do I do?
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
my ipod is disabled and say connect to iTunes when i connect to computer it say enter the pass cod but the ipod browser it's not showing ..any one can help me please, ty
Place the iPod in Recovery mode and then restore
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My ipad is disabled and it says i need to connect to itunes when i connect it to itunes, it says it wont recognize it until i put my passcode into my ipad, but with my ipad disabled, this is immposible, how can i resolve this problem?
You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad an resync your content to it
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ipod Touch 5th generation. I changed the original passcode and then forgot, so it says 'iPod is disabled'. It hadn't been synced with iTunes, so I switched it off, held home button, connected to Mac, did restore on iTunes twice but it doesn't work. Help!
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I forgot my password and my ipod says disabled. I tried to plug it into iTunes but my screen says cannot find device because it is locked. What do i do to restore my ipod.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software. -
hi my iphone is broken. it won't pass the connect to itunes. when i try to restore is says that there is an error. please help!
thanks,
jg2013
<Subject Edited by Host>Hello, 02633.
Thank you for visiting Apple Support Communities.
If your iPhone is disabled, you will need to process the steps in the article below.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Cheers,
Jason H. -
my wife's ipad is locked because she forgot her password or put her apple id in wrong. the screen says to connect to itunes. when I connect to itunes on my computer it says her screen is locked (Duh I know that). How do I unlock it without deleting all her info.
Hello Butzi1,
Thanks for using Apple Support Communities.
Since iTunes is asking your to enter the passcode, and you are unable to access the iPad, you will need to put the device into recovery mode and restore the iPad by following the directions below.
Use recovery mode
Follow these steps if you never synced your device with iTunes, if you don't have Find My iPhone set up, or if you can't get to your own computer. You'll need to put your device in recovery mode, which will erase the device and its passcode. Then you'll restore your device as new or from a backup.
Disconnect all cables from your device.
Turn off your device.
Press and hold the Home button. While holding the Home button, connect your device to iTunes. If your device doesn't turn on automatically, turn it on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode.
Click OK, then restore the device.
iOS: Forgot passcode or device disabled
Take care,
Alex H. -
My Ipod is disable and it tells me to connect to itunes to stop disabling it. What do I do? How do I connect to Itunes?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
hey everyone.. i have a problem with my 3Gs iphone.. i updated to the ios5 and now when i open it says that i have to connect it with the itunes. when i connect it says that has an error 28 something like that.. can anyone help me to fix it?? Regards
Error 23, 28, 29: These errors may indicate a hardware issue with your device. Follow the steps in this article. Also attempt to restore while connected with the white USB Dock Connector cable that shipped with your device, on a known good computer and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value, (00 499901 064000 0), can also confirm a hardware issue. Out-of-date or incorrectly configured security software can also cause these errors.
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my pc crashed...and i purchased a new one and installed itunes...how can i sync my ipod touch 2 my pc? when i connect it 2 itunes on my new pc..by defualt it will rerase everthing on my ipod
The other responder gave you a program that will transfer stuff from your iPod to your new computer. You can transfer iTunes purchaces to your new computer by:
http://support.apple.com/kb/HT1848
After you move your stuff to your new computer you will have to let iTunes erase your iPod and then sync with the stuff that is now in your iTunes library. You will loose app data though. -
Neither my iphone nor my ipad would appear in itunes when i connect them to my mac. I have already upgraded my itunes to the latest version. I have no problem synching my ipod to itunes using the same mac though. Could it be because I am using an older mac? (Mac OS X version 10.4.11)?
You need to be using a Mac OS X version at least as new as the one given in the device's original system requirements.
(74595) -
my iPad is disabled and tells me to log in to iTunes to connect to iTunes when I connect to iTunes it's asking me to change the password? what do i do?
You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and resync your content to it
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my ipod gives me an error 13019 when i connect to itunes and it wont show my music when i disconnect it please help
Type "13019" in the search bar at the top of this page by "Support" and read the resulting help articles.
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My Ipod does not show in Itunes, when I connect it shows for a second a disappears again, I have gone through the trouble shooting but no luck?
:-) the problem is solved. Thanks to a great typ in one of the other discussions with alt+cmd+S iTunes looks again like something I recognize. After removing the iPod from iMac and also from the connecting "holder", turning it on ad off, rebooting the iMac, maggic happens and the iPod now shows in iTunes and everything works just fine.
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