My ipod says invailed adress when i try to buy or get an app
please help! i know credit card information is 1000 percent corret, so i have no idea what else it could be
The apps you are trying to update were purchased with (and therfore permanently linked to) someone elses Apple ID. If you do not know the password then you need to delete the app and redownload/purchase it with your Apple ID.
Similar Messages
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Why is my iphone saying "unknown error" when I try to download or update an app?
Why is my iphone saying "unknown error" when I try to download or update an app?
For answers, look to the right in the "More Like This" box. You'll find your issue has already been addressed.
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When I try to buy or update apps, myipad asks me for a password using SOMEONE ELSE'S apple ID, which prevents me from buying/updating apps. But when I am buying songs on itunes, the ipad asks me for my password using MY OWN apple ID and everything works fine. HOW DO I GET MY IPAD TO REQUEST MY PASSWORD USING MY OWN apple ID WHEN I AM BUYING OR UPDATING APPS?
The apps you are trying to update were purchased with (and therfore permanently linked to) someone elses Apple ID. If you do not know the password then you need to delete the app and redownload/purchase it with your Apple ID.
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I have changed my apple I'd primary email account and saved the changes yet when I try to buy from the App Store it still lists the old email address- can anyone advise how to fix this?
What id shows at the bottom of the Featured tab in the App Store app ? If it's the old email address that you had on your account then try tapping on it and log out of your account and then log back in and see if that 'refreshes' the account on the iPad.
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Why does it say "account disabled" when I try to buy something
, but I can still log in to my account?
Is there a time delay?
Why don't they tell us about it?
Something is really screwed up - - -If changing your password does not work, then contact itunes support.
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Why does it say my Apple ID is disabled when I try and buy something in an app?
See subject line
No one here would be able to answer that question. See this support document for help support.apple.com/kb/TS244 or contact iTunes support
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iPhoto can't be installed on Macintosh HD because Mac OS X version 10.7.4 or later is required.
iPhoto 9.3 requires OS X 10.7.4 now. You can use your actual version of iPhoto or upgrade to Lion (or wait to Mountain Lion)
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My second iPod is a 5th generation and when I try to buy something it says it needs make sure I am who I say I am and it makes me answer security questions. But the problem is I don't know the answers to them. I did not choose them. And if I can't find an answer I can't buy anything!!! Help!!!!
You need to log in to your Apple ID and change you security questions. Take a look at this link, http://www.apple.com/support/appleid/
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i bought a ipod 4th gen and when i try login in with my apple id it says my security pin is wrong but its the 1 from the card help!!
Contact iTunes. See the iTunes Store Account and Billing topic of:
Apple - Support - iTunes -
I changed my ipod password and now when i try to unlock my ipod it says wrong password. Is there anyway i can get into my ipod without restoring it?!?!?!?!?!?!
If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
A Complete Guide to Recover Your iDevice if You Forget Your Passcode
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake
and Home buttons at the same time. When the device turns off, release the Sleep/Wake
and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device.
The device should turn on. Note: If you see the screen pictured below, let the device
charge for at least ten minutes to ensure that the battery has some charge, and then
start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button.
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
Help.I uninstalled ios8 using the directions on the web site and now all my apps,mail are gone.I backed up to iTunes first but when I try to sync to get everything back,it starts and then says it has failed.What do I do now.Thanks.Jane
The first time an iPhone is connected to iTunes that is used to sync with another iPhone or iOS device, you are prompted to transfer the backup for the other iPhone or iOS device or to set up the iPhone as a new iPhone.
The former does as provided - it transfers the backup for the other iPhone or iOS device to the iPhone replacing all data on the iPhone that is included with the backup being transferred. The latter does nothing allowing you to make your various selections for the iPhone sync preferences with iTunes.
This is designed to be done right away with a new iPhone.
If you don't have a backup for the iPhone with iTunes on your computer and don't have an iCloud backup that hasn't been updated since choosing to transfer the backup for your iPod Touch to the iPhone, the data that was on the iPhone is gone. -
Why does it say "unknown error" when I try to purchase new episodes for the walking dead game?? :(
Why does it say "unknown error" when I try to purchase new episodes for the walking dead game?? I have all of billing info up to date, changed my password etc etc and still get an "unknown error" message. Help!
- Try a reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>Store and sign out and then sign back in. -
What Do i Do my ipod touch 4g states when i try to download apps that Verifation is Required and tells me to contact itunes for verifcation berfore downloaded
If the message says contact iTunes then contact them by:
Apple - Support - iTunes - Contact Us -
Why does my Ipod say its charging when it isn't reseaving any power?
I read every article on the support part of the apple website and nothing could help me. My Ipod touch is a 3rd generation and has 32 gigs, if thats relavent at all. So, my Ipod has a picture of a dead battery with a lightning bolt on it, and it only shows when its charging. The apple support said that picture means that the Ipod is charging, but is so dead that it cannot function, and to let it charge for 30 minutes and it should be better. It sat on a wall charger (a usb outlet that is plugged into the wall) for 3 days now and theres been no progress. So why does my Ipod say its charging when it isn't reseaving any power?
I've tried 2 wall chargers, and tried connenting it to all three of my computers, and tried about 4 differant charger cords. On all of them the Ipod says its charging, but it isn't getting any charge. So I don't believe its a severed power cord. I have also reset it a few times, and it won't show the apple sign, only the same battery/lightning picture.It could also be the charging circuit in the iPod. The Genius Bar is free. You could try to replace the battery yourself but that may not fix it.
This site provides instructions and where to get parts. -
When I try to buy app's it says please check date and time?
When I try to buy app's it says my IPOD says check date and time?
Does the iPod have the correct time and date?
Next try resetting your iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears
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