My ipod says Ipod disabled connect to itunes. But when I try to connect to itunes it says I have to enter the passcode on the ipod to use itunes...any help?
Ipod screen says Ipod disabled connect to itunes...but when I connect to itunes it says ipod is passcode protected and I must enter passcode on my ipod to continue. But I cant enter the passcode becaue the ipod is disabled. Brothers entered a bunch or wrong passcodes to disable so I couldn't play it.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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I found my old ipod touch and it says the ipod is disabled and to connect it to itunes but when i try to connect it to itunes it says cannot connect cause ipod has passcode but i cant unlock passcode cause ipod disabled. Please anyone have an idea?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... -
my sons iphone 4s is saying "disabled connect to iTunes". but when I try to connect it to iTunes I'm prompted that the phone is locked and needs to be unlocked in order to connect to iTunes. What can I do? b
Hello becca0523,
The steps detailed in the article linked below can help restore access to your iPhone.
iOS: Forgot passcode or device disabled
http://support.apple.com/kb/HT1212
Cheers,
Allen -
after updating an older intel macbook to Snow Leopard and ilife 11, Software Update says everything is up to date, but when I try to open iPhoto, it tells me I have to update to the latest version, what can I do?
Download 9.1 and 9.2.3 updates and install them
-
It seems that all apple products used in my house at times will not connect to our wifi. It's hit and miss. It says I am connected, but when you try to connect to any search engine it does not. I have disconnected and reconnected the power to the dsl provider and to our wifi units. I have rebooted the computers. I have reentered the password. Still no connection. We do not have connectivity issues with our PC products. Anyone have any answers for me?
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My ipad says its disabled and need to connect to itunes but is says to enter password which I don't have because of my kids. How can I reset the i[pad
You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and restore/resync your content to it
-
My child has put in the wrong password on my phone multiple times, my iPhone now say "iPhone has been disabled connect to iTunes" When I hook my phone up to iTunes, iTunes then says that my iPhone can not be hooked up to iTunes because it has a password on it, but will not allow me to put in a password because the disabled message is still showing. What is the next step?
You may need to put the iPhone into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the phone and restore/resync your content to it.
-
can't get SAFARI on the internet won't open any web pages ? on my ipod touch
Try:
- Resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears-.
- Powering off and then back on the router.
- Resetting network settings: Settings>General>Reset>Reset Network Settings
- The troubleshooting here:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections -
i tried to restore my iphone but when it was restoring it said a problem occurred and now it just shows the itunes symbole and its telling me to connect to it but when i try to it doesnt show up on my computer
Hi there starbaeza,
You may find the information in the article below helpful.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
-Griff W. -
My iPod is disabled, but not because I forgot the password. It says I need to connect with iTunes, but when I try it says I need to enter the password. What do I do?
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
My iPod touch 5th generation says: iPod is disabled, connect to iTunes. When I try to connect to iTunes it says: cannot connect, please put pass code in iPod... Please help!!!!
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps..
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
I'm on Windows 8 64bit, and I have a 160gb iPod classic which has worked perfectly on all versions of iTunes including 11. Just a couple of days ago I updated to 11.1, and now when I open iTunes it gives me that error message. Re-installing or repairing iTunes has absolutely no effect, I've done that about 10 times now.
Everything in the program actually works fine, but when I try to connect my iPod, it says "connected, do not disconnect" for about 10 seconds before flashing up the "sync in progress" screen for about half a second, and then it goes to "okay to disconnect".
I have connected the iPod in disk mode and exactly the same thing happens.
Any ideas? Is my iPod now a brick until apple does another update?Upgrading to itunes 7.0 just cost me 2 days of messing around and in the end I had to revert back to v6.0 and resore my lib.
Apple CS was good but did not belly up the fact that 7.0 is defective in some cases and in the end told me I had a hardware problem!
The main issue is that I could not get itunes 7.0 to see my ipod (very infrequently after a hard boot I would see it but would not be able to upload anything). Worked(s) 100% with v 6.0.
This is very defintey 1/2 baked following in the steps of the other well known producers of sw that is not always functional/buggy the first time around.
My computer is a x40 IBM laptop with xp sp2. Will have to wait a few more weeks to see how this pans out.
IBM X40 Windows XP -
I have the movie in iTunes but when i try to transfer to the iPod it say that its not authorized... what can I do.. The computer is authorized... It was a digital copy...
melaniefrommadisonville wrote:
I want to try to un-install iTunes then re-intstall but am a new mac user and don't know how to do this.
click here and follow the instructions. -
trying to activate my iphone 5. when connected to itunes its says i need version 10.7. but when i try to update, it says that im current at 10.6.3.
iTunes version 10.7 requires at least Mac OS X version 10.6.8 if you're running a Mac, or Windows XP Service Pack 2 or later if you're running Windows.
Is your computer up-to-date enough for iTunes 10.7? -
Can anyone please help! I haven't been able to connect to the iTunes store to purchase music for some time now. When I click on the iTunes icon my music library appears, but when I try to connect to the store (top RH side of window) I get a new window saying cannot connect to the store an erroe -3221 has occured.
Baseal wrote:
When I use her Earthlink email address to download apps or whatnot, it says I can't access teh itunes store.
When you say "her email address" do you mean that you set up a separate Apple ID for her using her email address as her Apple ID? If so, was it ever verified by Apple? Did she get the email verification?
You might look here for some help.
http://www.apple.com/support/appleid/ -
I have restored the settings on my iphone and now after entering the pin on my sim card it wants me to connect it to iTunes but when i try it just says my sim card is not supported... what can i do now? It worked fine before...
natalieduffy wrote:
it says 'your iphone could not be activated because the activation server cannot be reached'
Typically this indicates a device that has been hacked to be unlocked or jailbroken.
If that is the case, no support can be provided here.
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