My ipod says is has wi fi but i cannot access the app store or anything else online

My ipod says I have wi fi but I cannot access anything online. It worked for a long time then quit. I have already reset everything and started over and I still cannot get it to work???

First off, make sure you can access the internet from your computer. If that does not work then you have issues with either the router or you Internet Service Provider.
If you can surf the web, try accessing the Apps Store from iTunes on your computer, not your iPod.
If you can get to the Apps Store via iTunes, try again from your iPod. If that does not work you may have to restore....

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Bought a MacBook Pro for granddaughter for college and she cannot access the app store to purchase apps needed for class. Always gets security questions that she did not set up and therefore she is denied access. But it does show her redeemable balance.

I bought a 13" MacBook Pro for our college bound granddaughter. She cannot access the app store as she
gets security questions to answer that she never set up, and of course it won't let her purchase anything. She has
a redeemable balance, but can't get past the security questions and can't seem to find another way to circumvent this.
What can she do?

If she has trouble with the first advisor, she can always ask to speak to a senior advisor. However, AppleCare isn't really needed in cases like this, as the iTunes Store is quite familiar with accounts of this nature, and it's more of their speciality. Your daughter may want to contact them next time, but it's only email support at the moment (soon to change).
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

I cannot access the app store with my ipod 4g, can any one help me please?

For some reason i am unable to access the app store on my ipod touch 4g or even syn on the pc the app that i have down loaded. Please help me.

What happens when you try? Error message?
Have you synced apps from that computer/iTunes library? You can only sync apps from your one syncing computer.

HT204053 Had trouble with my old account, reset my ipod touch and now cannot access the itunes store or anything; I am trying to set up a new account but am having difficulty! HELP!

I am having trouble reconnecting my iPod Touch to the network, iTunes store, etc. I tried to set up a new account and still am having difficulty, can anyone 'walk' me thru this reconnecting processess?

I had a similar issue and it was password case sensitive issue

There is an app on my iPhone 5 that downloaded itself, it has no name and I cannot access the app or delete it, what is it?, There is an app on my iPhone 5 that downloaded itself, it has no name and I cannot access the app or delete it, what is it?

What can I do? I don't want to lose all my stuff either

It's completely situational. Without being able to directly compare the "scratch" on the original poster's iPhone with your iPhone, what gaamcc had happen could not be extrapolated to guess what Apple may do in your situation. It will depend entirely on what the Apple technician diagnoses after examining your iPhone. He/she may decide that any damage is strictly cosmetic and didn't have any connection with the problem you're taking your iPhone in for, or he/she may diagnose the problem as stemming from user damage. You'll just have to see when you go to the Apple Store.
Regards.

I downloaded lion but it wont install, it says that the software has been tampered with. But i downloaded from the app store.

I downloaded lion but it wont install, it says that the software has been tampered with. But i downloaded from the app store.

I have been through the same process three times now. The downloaded file is 4.07GB. I deleted it and re-downloaded and I get the same error.

A friend of mine downloaded an app from the internet onto my iPod Touch 4 so I could play pokemon on my iPod, I deleted the app but now iTunes and the App Store won't open, they say that the certificate for this server is invalid. What should I do?

A friend of mine downloaded an app from the internet onto my iPod Touch 4 so I could play pokemon on my iPod, I deleted the app but now iTunes and the App Store won't open, they say that the certificate for this server is invalid. What should I do?

Try:
Why does my iPod 4th generation say the certificate for this server is invalid when trying to access iTunes? I've never had an issue until this recently.

I'm trying to connect to my work's VPN. I am connected to the VPN, but I cannot access the server. I keep getting a message that says the server may not exist or is unavailable. I know that's not the case because my coworkers are connected. Can someone

I'm trying to connect to my work's VPN. I am connected to the VPN, but I cannot access the server. I keep getting a message that says the server may not exist or is unavailable. I know that’s not the case because my coworkers are connected. Can someone please help me?

I have the same problem. It is only with tv shows and only with programs I have downloaded after the software update.
Apple support sent me the above link too....but it doesn't solve the problem...my computer is authorized and the content is in my library and will play on my Mac air, but it will not sync the tv shows, it keeps saying my computer isn't authorized for it.
No answers here, but you are definitely not alone with this issue.

I have spotty signal at my home, so some functions don't work until I leave the house. I noticed on the main screen, it says I have 54 emails, but when I open the app, I only have 4. I powered down and back up. No fix. What gives?

I have spotty signal at my home, so some functions don't work until I leave the house. I noticed on the main screen, it says I have 54 emails, but when I open the app, I only have 4. I powered down and back up. No fix. What gives?

Im having this same problem an my phone is about 3 weeks old. I am not sure about the voice over part though...I have not yet figured out how to work the voice recognition part of the phone...I am such a newbie with this phone. I did the power off/on suggestion, several times. I tried leaving it off for 10 minutes. Tried to reset with the power on/off and home button pressed at the same time. Charged battery. Still makes no difference. You cannot scroll any direction. Have to double click to open apps. Have to double click letters when texting or emailing in order to get the letter in the text box. Can scroll through app choices, have to click on the line with the dots in it and move from page to page. Can't access the settings - > general - > accessibility - because it won't allow me to scroll down to "general".
Anyone help you with your fix yet?

Greetings, I have an iPod Touch, that I recently tried to access the apps store. I can't enter my password, due to not being able to switch the keyboard to lower case letters. I tapped on the arrow up button, and it makes a click sound, but the letters do

Greetings, I have an iPod Touch, that I recently tried to access the apps store. I can't enter my password, due to not being able to switch the keyboard to lower case letters. I tapped on the arrow up button, and it makes a click sound, but the letters do not change. Am I doing something wrong?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Hi ive go a ipod nano 7G and i have downloaded and game from the app store but i dont know how to put it on my ipod!

hi ive got a ipod nano 7G and i have downloaded and game from the app store on to the computer but i dont know how to put it on my ipod!
thanks!

Ipod nano 7th Gen is not compatible to any games in apps store. It is not an IOS device so no application can be installed in your nano. Cheers!

We are using apple tv to try to access our itunes account on the computer. We see our library of music but when we click on the song it searches for a long time and then says that it cannot access the itunes store. Any ideas on what we are doing wrong?

We are using apple tv to try to access our itunes account on the computer. We see our library of music but when we click on the song it searches for a long time and then says that it cannot access the itunes store. Any ideas on what we are doing wrong?

Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router.
Reset the Apple TV (Settings > General > Reset > Reset all settings)
Restore the Apple TV (Settings > General > Reset > Restore)

HT1414 My Apple ID username on my iPhone4 is seemingly locked on an old, unseable ID when I try to access the App Store on the iPhone. Everywhere else it has been updated (itunes etc.). How do I get past this no longer useable email/AppleID?

The phone has been restored from settings from an old iPod Touch. The Apple ID username there worked well then, but I have since updated that. The email is no longer useable (university) and the passwords I have tried do not work - nor should they since I have updated my Apple account. Again, it's only when I try to access the App Store on my iPhone does this Apple ID problem surface. Please help! Thanks.

Settings -> Store --> AppleID

I downloaded iSO 6 on my IPod and now I can't access the app store!

Why can't I access the App Store? The search works fine but the top 25, updates, ect. Say it cannot connect with iTunes, also my iPod lags more now than it did before I got iSO 6.

Me too!! It's blank in homepage. Does anyone know how to fix it? thanks a lot.

Why has dr.web light ben removed from the app store

Why has dr.web light ben removed from the app store and from my shopping list?

Same issue but I'm still on my 5c. I originally thought the issue was due to it's new link to game center so I could be pushed ads like with how crazy taxi is now. Or at least requiring being online to use.
Im wondering if it's even worth paying for a game when eventually it will be turned into the freemimum model anyhow.
I hope someone has an answer for this.

My ipod says is has wi fi but i cannot access the app store or anything else online

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