My ipod says it is connected to my wifi but I cant get on the internet Please help

Can somebody tell me how to connect to the internet? All of a sudden I cannot connect!

Does the iPod connect to other networks?
Do other devices now connect?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Similar Messages

My Ipod is connected to my wifi, but i cant go on the internet.

i have done everthing i know. i have done EVERYTHING on the apple support page, ive disabled my firewall, i reserved my IP adress, i asked to join networks, reset network settings, i even reset my entire ipod. i can join pretty much every other port except mine. i used to have a 3rd generation ipod. i would be able to skype call my ipod, with my new 4th generation (the one with wifi problems) i dont understand, how i can skype the other ipod, but i cant go onto safari or youtube. i also noticed, that my ipod does not say what channel it is on. im wondering if that could be the problem.

Fudgeyberry... have u tried checking your router?? try checking your router and try switching some cables around because one of the cables might be on the wrong place.. that is what happened to me too.. it showed the 3 bars in the ipod saying its connected but couldnt go on the internet.. i found out one cable of the router was on the wrong place.. fixed it.. and it worked :D

Can connect to Linksys WRT54G but can't get to the internet.

PowerBook G4 17" 1GHz with OS 10.5.4
Linksys WRT54G v8.00.5
SpeedStream DSL Modem
I am having a strange issue. I am able to connect to my wireless network with my PowerBook and can see the Linksys setup page, but I cannot get on the internet. If I bypass the router I can get online with my PowerBook. If I use an ethernet cable connected to my Linksys I can get online with my PowerBook. My Sony Viao can connect wirelessly and get on the internet with no issue. My PlayStation 3 and PSP have no issues. It is solely this machine that is having the issue. I contacted Linksys and went through their troubleshooting to no avail.
Does anyone have any idea as to what the issue may be, or what I can try to resolve this issue? I have done everything I can think of and no luck. Any ideas?

Adam D wrote:
I pinged 208.67.219.99 and the following was returned:
PING 208.67.219.99 (208.67.219.99): 56 data bytes
64 bytes from 208.67.219.99: icmp_seq=0 ttl=47 time=88.752 ms
No error message was returned.
I plugged the IP address into Safari and, although there were 27 errors, the page loaded. I hadn't tried that before. Interesting.
The fact that the ping worked means you are connected to the Internet, and what is likely failing (causing the "You are not connected" message) is DNS name resolution.
DNS name resolution is what converts names like "www.opendns.com" to numbers, like the numbers I gave above, 208.67.219.99.
Changing your system to use the OpenDNS DNS servers, as directed above, will fix the name resolution issue on your system.

My iphone 5 says that it's connected to home wifi but I can't access the internet

We just got Comcast Xfinity internet installed and I have no idea if that's the problem (or if it's because our wifi does not require a password) but my iPhone 5 (and my boyfriend's) will connect to our home network wifi but when I try to use the internet, it gives me the message that "Safari cannot open the page because the server has stopped responding" or something to that effect. I have tried: 1) Forgetting the network and re connecting 2) Resetting network settings 3) Changing from DHCP to Static and back 4) changing the DNS number and 5) Calling AT&T Support (no luck there, either). The tech person did suggest (as weird as it sounds) that the fact that my wireless router does not have a password might be the problem and that once I password protect it, it could help. No idea.... Please help!

I figured it out! We have a modem (the new one that was given to us when we signed up with Comcast) and a wireless router. The network names on the two are different, so I called Comcast and they confirmed that the new Comcast modem puts out a wireless signal and that our network is connected to that one, not the old wireless router. So I checked to see if that network was available to connect to on my iPhone and it was! I entered the new password, forgot the old network, and it works!! Thanks for the suggestion to call Comcast!

I am connected to my Wifi but not able to access the internet

I am connceted to my Wifi but unable to access the internet. Please help!

Despite the WiFi connection sign you may not really be connected to your WiFi network.
Your router may not have given your iPad a valid IP address when the iPad requested it. To check on this go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address shown starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix for this can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPad (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

My macbook connects to my wifi but when i bring up safari it says you are not connected to the internet, please help...

my macbook connects to my wifi but when i bring up safari it says you are not connected to the internet, please help...

Try restarting the browser or computer..
if it still doesn't work, try with a different browser like chrome or mozilla

My laptop says it is connected to our wifi but it also says alert: you are not connected to the internet! Does anyone know how I can fix this/has it happened to anyone? Thanks

My laptop says it is connected to our wifi but it also says alert: you are not connected to the internet! Does anyone know how I can fix this/has it happened to anyone? Thanks

This usually indicates a problem with your router or cable modem, your ISP's service or cabling outside your house. First thing I'd try is rebooting the router/cable modem (turn it off, wait 1 minute, then turn it back on).

My MacBook Air says it in connected to my wifi, but my wifi signal has a "!" sign on it. My computer will not allow internet access, help?

My MacBook Air says it in connected to my wifi, but my wifi signal has a "!" sign on it. My computer will not allow internet access, help?

When you see an exclamation point in the Wi-Fi menu, from the menu bar, select
 ▹ System Preferences... ▹ Network
Click the Assist me button and select Assistant. Follow the prompts. You may get a warning that Wi-Fi is not available, that you're too far from the base station, or that you're using the wrong password.
Assuming that you've ruled out those possibilities, restart the computer and try again. If there's no change, click the lock icon in the lower left corner of the preference pane and authenticate, if necessary. From the Location menu at the top of the window, select Edit Locations. A sheet will drop down. Click the plus-sign button to create a new location. Give it any name you want. In the new location, set up the Wi-Fi service with the same settings you used before. Click Applyand test.
If there's still no connection, and if you have control of the router, compare its settings to Apple's recommendations. Some third-party routers may be incompatible in 802.11b/g/n radio mode. Try setting the mode to 802.11n only.

My iphone 4s is connected to wifi but it won't access the internet

My iphone is running on iOS7. It says it's connected to wifi but I can't access the internet. Some apps work like mail and facebook but that's it. Everything else says theres no connectivity. When I turn it off and use 4g they work. I've tried everything from turning off the wifi to reset settings. I don't know what the problem is. Can anyone help?

Welcome to Apple Support Communities
Hold Sleep and Home buttons for 10 seconds until your device restarts, so you will be able to use the device again

I recently downloaded Mac OS X, my wifi is connected but I am unable to get onto the internet. Help?

I recently downloaded Mac OS X, my wifi is connected but I am unable to get onto the internet. Help?

Try restarting the computer or go into network settings and choose assist me at the bottom when your connection is highlighted in the sidebar and follow the prompts

I have an ipod 1g and it has the usb and itunes symbols but when i connect it to itunes it say unnable to connect ipod becuase you need to type in the passcode but i cant because of the symbols. Help?

So my ipod (not sure if its a 1st or 2nd g) but it has the usb and itunes symbols on the screen but when i plug it into the computer, it says, "unable to connect this ipod. type the passcode on the ipod on the ipod to connect" but i cant because of the symbols. what should i do?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Connect to Airport But NOT the Internet - Please help

My iPod touch has never had any problems till recently with connecting to the Internet.
I does connect to the Airport. But I cannot go to the Internet.
The error message I keep getting is that the server stopped responding, when using Safari.
My computer connects to the Internet no probs.
I done as much checking as I can, what else can I do?
Please help?

I had a similar problem and simply unplugged my cable modem for a few seconds. When it came back up, everything connected fine.

I cant get into my ipod, it keeps saying connect to itunes, but it cant unlock my phone. Please help..

I cant get into my Ipod. It keeps saing "connect to Itunes" Please help..

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.

My ipod will connect to my wifi, but it cant access the internet

Okay my problem is, that my ipod touch 4th gen, will connect to my wifi, it will even have full bars, but when I try to go onto the internet, it says "Safari cannot open the page because it is not connected to the Internet." What is wrong and how do I fix it?

- Can you connect to other networks?
- Have y successfully connect to this network before?
- Try powering off and then back on your router.
- Reset your iPod. Nothing will be lost:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Reset network setting on the iPod: Settings>General>Reset>Reset Network Settings
- Try the troubleshootin here:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections

My ipod touch (2nd generation) connects to my wifi but does not give me internet

I have an Ipod touch (2nd gen). I did a factory restore yesterday and not I can't connect to the internet. I am connected to my wifi. I see the wifi symbol on my ipod touch. However, when I try to go on safari or other apps that use internet such as weather, it says: Safari cannot open the page because it is not connectged to the internet. I know my wifi is working because I am using it to send this message. I have tried restarting my ipod and as well as forgeting the network and reconnecting to the network, but I still get the same problem.
Thank you for your help

- Do other devices successfully connect tot he network?
Does the iPod successfully connect to other networks?
Try:
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Resetting network Settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections

My ipod says it is connected to my wifi but I cant get on the internet Please help

Similar Messages

Maybe you are looking for