My ipod says that it cannot update my ipod because the required files....
cannot be found.
PLEASE HELP
I just dealt with the same problem. None of the answers people gave to the problem worked!
Whatever it is that you're trying to put into your iPod... make sure that the file is located in your "My Music" file first.
Basically, when you get that message double check and if what you selected isn't in "My Music" drag and drop into it and try again.
I hope that helped!
I know... so frustrating.
Similar Messages
-
I saved my Form Central spreadsheet file once as a excel file but Forms Central will not allow me to save the file a second time as an excel file. I am informed that I cannot complete this action because the file me be open in another application, but it is not open in another application. What is the problem, and how do I solve the problem. Thank you. Jeff
First check the version of the document with Jongware's script "Identify.jsx" (ExtendScript/JavaScript).
You can find it here:
[Ann] Identify Your InDesign File
If it is CS 5.5 or above, you need someone to open it in the version the script says and export an IDML representation from that. Another way would be to install a 30days version of CS6 or above (CC) and do it yourself.
In regards of the script showing a result for InDesign files higher than CS6:
CS7 = CC v9
CS8 = CC v10 = CC-2014 or CC2014.1
Uwe -
I'm trying to sync my ipod classic with my itunes library, but I get a message saying it can't be synced because the required disk can't be found. How do I find what this disk is? I have over 2,000 songs in my itunes library but only 497 sync. Help!
Could any of the music have been sourced on an external USB drive or a network drive? In iTunes, go to one of the songs that won't sync. Bring up the info page, and look at the location of that song on the disk. Does that file and path exist? That could be your problem, especially if they were on a USB drive you forgot about.
-
I have the current version of itunes, but when I go to update my ipod, I am getting an error message that says that it could not back up because the backup was corrupt or not compatible with the iPod. This is the first time trying to backup the iPod. I have authorized my computer. Still no luck.
Go to iTunes>Preferences>Devices and select the iPod backjp and click on delete and try again.
Also
- Reboot the computer
- Try another cable
- Try another USB port -
I added a few songs to my iTunes and my computer started moving slow. So I took a break by shutting down the computer then waiting 20 mins before I restarted it and continued downloading songs. When I tried to sync the iPod, a small windiw apeared saying that my iPod could not be synced because the required file could not be found. What does this mean? What do I do?
When you updated your iPhone did you also update the iTunes on your computer?
-
Can anyone fix this? ipod cannot be updated because the required file could not be found
I've deleted itunes and reinstalled but it does not work Also I noticed in events in photos in itunes my files have duplicatedn secveral times how od I clear them to just one set?Delete the iPod Photo Cache folder. Its location can be found here:
iTunes: Photo sync creates iPod Photo Cache folder -
i was trying to update my iphone 3gs ios but in iphone it is saying that iphone could not be activated because the activation server is temporarily unavialable so now what should i do now plz help mee
usually that means the iPhone was hacked to unlock it from the original carrier
-
hi, i am from india and i have just replaced my sim card in my iphone 4s but it says that iphone could not be activated because the activation server cannot be reached. what is the solution to attend this problem ?
Hello Sunnymalik1,
You must only have the required sim. All the information should be on your box.
^Connor -
Photo sync error- can't update because the required file cannot be found
After setting preferences for updating photos, i get the error-
"can't update ipod because the required file cannot be found"
It seemes to update all other stuff like music and podcasts, but will not update photos.
This is driving me crazy!
Any help would be appreciated
Sheila
Windows XPThe same problem exists with the German Windows version of iTunes (7.1.1.5).
The error message says nothing!
I wasted a lot of time checking the photo files but there was nothing wrong.
Then I monitored the hd-access to find out WHAT a file is missing: it seems to be about the cache files of the program that isn't orientated right about it's own files!!! It seems to be a big fat bug!!!
The hint here really helps but it also means that all compressed files will be deleted and compressed again. That takes hours of time and lots of GB temp-space on the drives.
I think Apple should deliver a bug-free version of iTunes as soon as possible. And Apple should talk to the customers for that they must not waste their time because of bugs in Apple software.
Will Apple read this?
I can't find an email-adress to send it directly to apple.
PC Windows XP Pro -
Peace. My name is Free. Thanks in advance for any help u can offer. My iPod cannot be synced because the required file could not be found. How do I fix this problem?
Hi antiklady,
I see that you may be having an issue with compatibility of iTunes when connecting your iOS device. This sort of issue can arise if you have two versions of iTunes installed on your computer, which I feel may be the case. Here is an article that can tell you how to identify the version of iTunes that you have open:
iTunes: How to find which version you are using - Apple Support
http://support.apple.com/en-us/HT201521
If the version of iTunes that is opened is not the version you are required to use for the iOS device in question, try searching through your computer or applications folder to see if there may be two versions of iTunes installed on your computer. Then, uninstall the version that is incompatible using these steps:
Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
http://support.apple.com/en-us/HT1923
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
My problem is the power button cannot press...
but I went to the shop
Shop told me that i cannot change my iphone4s because The warranty is out from Humidity..
I think it's not fair for me,
My iPhone never been soak the water before..
I think I used it in Thailand ,, it's tropical weather...
that's not my false ..
so why i cannot change?
Please tell me the good reasons.
ThanksHere is the article about it:
iPhone and iPod: Liquid damage is not covered by warranty
Since we are all users here just like you, we can't do anything about decisions made by Apple.
You'll have to pay for a replacement:
Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
iPhone model
Out-of-Warranty Service
iPhone 5
$229
iPhone 4S
$199
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone
$149
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in U.S. dollars and are subject to local tax.
When setting up out-of-warranty service, Apple will request credit card pre-authorization for the maximum service fee listed above. This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.
Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare service contract coverage, whichever is longer. Please see Apple's Repair Terms And Conditions for further details.
Message was edited by: Ingo2711 -
Cannot get Genius to work - Always get same error message - "Genius results can't be updated right now. The required file cannot be found." Problem also seems to be affecting iCloud aand Music Match. Can anyone help me with this? What file is missing and from where?
This is a known problem with Windows 7 Enterprise using certain Group Policy settings. Solution for me was to use another machine running Windows 7 Ultimate.
-
When I rry to paly a song in my itunes libery, I get an error saying "this song could not be used because the original file could not be found". I do I find the orginal file?
Hello crispinofromfl,
Thank you for using Apple Support Communities.
For more information, take a look at:
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Have a nice day,
Mario -
When i connect my ipad to itunes it says "this ipad could not be used because the required software is not insatlled.Run the itunes installer to remove iTunes,then install the 64-bit version of itunes." I tried uninstalling and reinstalling itunes. so then i tried intsalling a stand alone if apple mobile device support (amds) but still it doesnt work. Plz help. using itunes 11.5 and windows
so then i tried intsalling a stand alone if apple mobile device support (amds) but still it doesnt work
Did you get an error message when you did the standalone AMDS install? If so, what does it say? (Precise text, please.) -
Can anyone please help,my i pad 1 will not sync with certain photo albums from i photo that i once had loaded on the i pad, i have done a format but with no joy, it keeps saying i pad cannot be synced,the required files cannot be found,
Have you tried deleting the photo cache (http://support.apple.com/kb/TS1314) ?
Maybe you are looking for
-
HT5654 How do I download the latest update for iTunes?
I updated my software on my phone but I can't get the update for my iTunes, how do I download it?
-
I can't get my iphone5 to upload pictures to my MAC. I have a lot of pictures and none show when I plug in the iphone to my computer
-
Tcode and authorization objects
hi gurus, i am confused : if in a role i have all the authorizations for one authorization object (for example S_TRANSPRT) but i don't have the tcode (for example stms) used by this authorization object in the list of tcodes will the users have acces
-
How can I change the font of the element p?
Hello, when I insert the element p in the body of a topic the font is times new roman. All other elements have other fonts. I want to change the font of the element p. - I open the template and the topic.template and create a new format for a paragra
-
Is there a REAL method to create the initial data replica TO A USB DRIVE for DPM 2012?
I've got several remote office locations with file servers containing a good amount of data, but they have very poor (3Mbps) WAN connections. I've been tasked to set up DPM to back up these locations. Due to the size of the data and the lack of band