My Ipod says to use the Ipod software updater application??

I unplugged my Ipod and all the songs got deleted. This is the 3rd time this has happened and now when I plug it in to put the music back on, a box pops up and says "iTunes cannot read the contents of the iPod MICHELLE'S (that's my iPod). Use the iPod Software Updater application to restore the iPod to factory settings." What does this mean? & how do I update it to factory settings? Can someone please help?

Use the instructions in this article to restore the iPod with the iPod updater; use the document it links to if you are using iTunes 7. Some iPods may require that they be connected to the iPod AC adaptor, a car adaptor, or a 6-pin FireWire port before the restoration process can be completed.
(16822)

Similar Messages

  • My computer is not recognizing my ipod shuffle.  The computer says to use the ipod reset utility.  When I tried doing this it told me that it was for a 32 bit version which I obviously do not have.  My computer is only a few months old.  What do I do now?

    My computer is not recognizing my ipod shuffle.  The computer says to use the ipod reset utility.  When I did that it came up with another message that it was only good for a 32 bit version.  I guess I do not have a 32 bit version.  I just purchased my computer a few months ago and it uses the windows 7 operating system.  What do I do now?

    Not sure if this helps:-
    The music files, were they bought from your iTunes account or did someone gift them to you after buying from the iTunes account? If they are yours you can download them again if you clear or de-authorise the ipod, it has to be done by whoever gave you the ipod to do this (the registered  owner). If they were bought for you on another itunes account I don't think Apple let you use them as they are copyrighted and they don't belong to you, they belong to the person who bought them. If the music files where ripped from music cd's then click and drag them to a new folder on your desktop and have the person who gave you the ipod to de-authorise and unregister it. Then you re register it and put your files back from your desktop folder in your iTunes folder and synch. Hopefully that would work.  Any files which you did not buy, I would not know how get around this, best bet is to take it to you nearest Apple  Store and explain that they were gifted to you and ask how you can use them.  The best way to gift music files is to buy the gift tokens and give these. Hope above helps.

  • HT201362 My Ipod says that I have a Software Update iOS 6.1.3 but I need 2.7GB I have 873MB available how do I do this if I don't have room?

    Need help... What do I have to delete to get the software update?  Also I tried to download a video that won't take???????  How do I get rid of that?  It says I don't have enough storage but it is just sitting there?  How do I get rid of it?????????  help!

    - Delete apps, videos, photos and other stuff to get the necessary space.
    - Go to Settings>General>Usage >Storage and you can see what is taking up space and yo can delete some items from there.
    - Update via iTunes on your computer. Note all synced media like apps and music have to be in the iTunes library since synced media is not included in the iPod backup that iTunes makes as part update via iTunes does not included synced media.

  • I have updated to itunes 10.5 but it is still saying I have the latest software update of 4.2.1, why won't it update to IOS5?

    I have update itunes but when I ask for updates it says I have the latest one of 4.2.1 and won't update to IOS5?  Is there anything else I need to do?
    Thanks

    oh poo, thank for your help, I will have to ask my work for an upgrade

  • ITunes won't sync apps to iPod Touch(never used the iPod with iTunes before)

    So,I have an iPod Touch 4g on 5.1.1,and when i try to sync apps,iTunes just says "Preparing apps to sync" and after 1 second it disseapear.I use m y other 6.1.3 iPod Touch with that iTunes,and I never used to 5.1.1 one before,so is that what is causing the issue?
    Oh and,they both have been signed in with diffirent Apple ID's on their App Store apps,so is this the problem?
    iPod Touch 4g iOS 5.1.1,iTunes 11.0.4.4

    Have you updated iTunes?

  • How do you delete photo's and also how do you search in your phone for apps/anything using the latest software

    how do you delete photo's and also how do you search your phonefor apps / anything ???
    i am using the latest software update
    many thanx to all in advance

    Anywhere on a home page swipe down (not from the very top or you'll get the Notification Center) to launch Spotlight.

  • Error Message "The iPad software update server could not be contacted."

    I cannot access the iTunes software update server from my HP laptop.
    I tired updating my iPad 2 via Wi-Fi to the new software and it crashed.  The dreaded USB and iTunes symbols appeared and I cannot reset the iPad because when I plug it into the laptop I get an error message saying | cannot contact the iTunes software update server.
    I tried a manual reset by holding down the reset/sleep and home buttons and the symbols appear again.
    HELP!!!
    Thanks...

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
     Cheers, Tom

  • How to install (not update) the HP LaserJet 1020/1022 on Mountain Lion? The Apple Software Update doesn't show nothing.

    Hi guys,
    I'm trying to install my HP LaserJet 1020 on my new Mountain Lion anyway I'm not able to find any driver! The HP says that I can update or install this printer using the Apple Software Update anyway I don't see any update or installation on it.
    Does someone know a way to download a driver or find a solution for this problem? With previous version of the OS It was possible to download a .dmg for the HP LaserJet 1022 (the driver was the same for both versions, 1020 and 1022). I tried to download and install the driver for Snow Leopard anyway I don't see any entry when I try to select a driver for my printer during the installation phase (the list contain only two very generic drivers for HP printers).
    Thanks for your time!

    The HP says that I can update or install this printer using theApple Software Update anyway I don't see any update or installation on it.
    Updates are only available if the software has already been installed.
    HP is responsible for updating their drivers for Mountain Lion compatibility. Not Apple.
    Doubtful the driver for Snow Leopard will run on Mountain Lion.

  • I get this message when applying the latest software update: The operation couldn't be completed. (NSURLErrorDomain error -3001.)(102)

    The operation couldn’t be completed. (NSURLErrorDomain error -3001.)(102)
    What should I do?
    This is when trying to use the latest software update on my 10.8.2 Lion.
    I want to update the latest Safari 6.0.2 and iPhoto 9.4.2 only......NOT Java.

    Same error here.  The Safari 6.0.2 update is not in Apple's download section.  The notification may have gone out before the update was put on their servers, thus causing the download error.

  • Why wont the apple software update show up in my programs?

    So itunes told me one day that i needed to reinstall because an application was missing so i went tho the website to reinstall. However, it wouldn't let me reinstalll because it couldn't remove the apple software update application. I went to the add remove programs tab and it said he application could not be found when i tried to uninstall it. I tried downloading safari to see if i could re-download the apple update but i couldn't get it from there either. So now i have no itunes and i really need help:(

    pretty new to the alias concept.  
    with that said is it okay to drag the HD icon to the dock on the right side of the seperator? 
    i made the earlier mistake of dragging by accident into launchpad adding hundreds of icons into it.   launchpad cleaner took care of it. 
    i would like to have the icon on my dock if possible. anyways thanks!  all!

  • Ipod says another ipod user is using the software

    I am trying to charge/import, but the message says another user is using the ipod software. I am the only ipod in my home that even uses the software. How can it be confused? What can I do?

    try the following:
    Close iTunes.
    Open the Task Manager.
    Select the Processes tab.
    Find "iPodService.exe" and click it, then click the End Process button to close it.
    Do the same for "iTunesHelper.exe".
    Close the Task Manager.
    Start iTunes

  • I downloaded the 64 bit version of itunes and plugged in my ipod touch but a sign pops up and says i need the right software for the ipod to connect which is 64 bit.  Does anyone know how to fix this problem?

    I downloaded the 64 bit version of itunes and plugged in my ipod touch but a sign pops up and says i need the right software for the ipod to connect which is 64 bit.  Does anyone know how to fix this problem?

    Hi alexanderfrommilton,
    First try reinstalling itunes.

  • I purchased the newest software update for my ipod touch 1st generation and it is saying it is it will now begin download but the status bar doesn't even appear? How can I start the download?

    I purchased the newest software update for my ipod touch 1st generation and it is saying it is it will now begin download but the status bar doesn't even appear? How can I start the download?

    Well first off you shouldn't have had to pay for a download (just an assumption from the word "purchased".
    If you are trying to install iOS 5 on your iPod touch, it won't work they arent compatible. I suggest checking what version of software you are trying to install and posting it in this forum so people can have a better understanding.

  • When I want to get an app, an error message comes up saying I need 3.0 software update.  How do I get my ipod updated in itunes, when itunes says my ipod is already updated?

    When I want to get an app, an error message comes up saying I need 3.0 software update.  How do I get my ipod updated in itunes, when itunes says my ipod is already updated?
    OR if I cannot update to software 3.0, how can I find apps that will work just for my ipod touch?

    It sounds like you have a 1G iPod Touch, in which case you can only upgrade to iOS version 3.1.  Here is a link to purchase the update.
    http://support.apple.com/kb/HT2052
    B-rock

  • HT204302 i get a message when I plug in my ipod to my laptop saying "cannot use this ipod because apple mobile device is not started" can any one help me with this...I have never had this happen before

    Hello anyone
    I get a message when i plug in my ipod touch saying "cannot use this ipod because apple mobile service is not started" can anyone please help me with this problem...I had this message once before but I forgot how to correct it

    From the More Like This section on the right:
    I get error message when I plug in iPhone 4s saying "This iPhone cannot be used because the Apple Mobile Device service is not started"
    can't get my ipod to connect to tunes error message "cannot be used because the apple mobile device service is not started"  fixes? Using Win XP
    im trying to connect my ipod to itunes and its saying it cannot connect because the "Apple Mobile Device is not started" help
    Or see: iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

Maybe you are looking for