My Ipod screen cracked is it under warranty

Is it under warranty or is it not?

No. The warranty includes :
This warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; (c) to damage caused by use with another product; (d) to damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause;

Similar Messages

Screen cracked and still under warranty.

Hello,
My
HP Chromebook - 14-x010wm Screen is cracked and still under warranty, Does the warrenty help me in this situation? What is there i can do? I cant find topics about this, sorry if there is. I need answers ASAP.
Thank you, Cathy

MotherSound wrote:
Hello,
My
HP Chromebook - 14-x010wm Screen is cracked and still under warranty, Does the warrenty help me in this situation? What is there i can do? I cant find topics about this, sorry if there is. I need answers ASAP.
Thank you, Cathy
You need to contact HP warranty support on this.
I am a Volunteer to help others on here-not a HP employee.
Replies aren't online 24/7 because of Time Zone differences.
Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

My ipod screen cracked and i have warranty and apple fix it at no charge ?

do i have to pay to fix it ?

Yes, a broken screen is not covered by the warranty
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price

My iPod screen cracked, can Apple replace it? iPod is still under warranty...

My iPod screen cracked, can Apple replace it? iPod is still under warranty...

lllaass wrote:
Philly_Phan,I am curious whay you said "If there is no sign of abuse,", a broken screen is almost always caused by abuse/accidental damage, and that is what the out-of-warranty exchange is for.
A broken screen is an accident but it is not abuse. However, if the owner attempts a repair him/herself, that's abuse. Although unrelated to the damage, if the device has been jailbroken, that's also abuse.

My iPod 5 screen cracked and I have warranty is Apple going to repair it?

My iPod 5 screen cracked and I have warranty is Apple going to repair it?

The broken screen is not covered by the warranty since it does not cover accidental damage
Apple will exchange your iPod for a refurbished one for $99 for the 16 GB one and $149 for the other 5G iPods. They do not fix yours.
Apple - iPod Repair price
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Or send it to Apple
Apple - Support - iPod - Service FAQ
The following will void the remainder of the warranty
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit

Ipod screen cracked and replaced by third party, now cant type capitals so cant enter Apple ID password to access itunes, is there anything I can do?

Ipod screen cracked and replaced by third party, now cant type capitals so cant enter Apple ID password to access itunes, is there anything I can do?

Like lllaass said, bring it back to them. But, never ever, bring an iOS device to anyone for repairs except Apple. That voids your warrenty.

5th Gen Ipod Screen Cracked... :(

My fourth generation ipod screen cracked right in towards the middle of the screen... I live a fair distance away from any apple store, and was wondering where I could get the screen professionally replaced. (Im not sure if it cracked from impact, or cold temperatures with a tiny crack already)... thx..

Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit

If i break my screen on my ipod touch is it covered under warranty

if i break my screen on my ipod touch is it covered under warranty

take it to an apple store or call 1-800-APL-CARE and they will let you know the screen repair options they have. It might cost a bit if the screen break was your fault (aka you dropped it).

IPod Screen Crack

I just cracked my iPod screen. I bought the 2 year protection plan. If I go to Best Buy will they give me another one or fix the screen? Or do anything at all? And if they gave me a new one would it be the 5th generation? Thanks!(:

They will send it out and you will get back a refurbished on of the same model normally in 3-5 business days.
Crystal
Superuser
Forum Guidelines | Terms & Conditions | Community Guidelines | What is a Superuser?
*Remember to mark your questions solved and click the star to give kudos to show your thanks!*
While I used to be a Best Buy Employee, I no longer have any affiliation with Best Buy.
My opinions do not in any way shape or form represent Best Buy's Official decisions.

Would apple charge me for fixing my home button on my 4th generation Ipod touch if it's under warranty?

I have a 4th generation Ipod tough. My Home button hasn't been responding for a while now. I have to press it down really hard to get it to work. I want to go send it to a apple store so they can fix it, but I'm not sure if they'll fix it for free or If I have to pay for it, it's under warranty. I bought it at Wal-mart and has a 2 year warranty , plus the warranty for apple. I want to know if they'll do it for free, if not, how much would they charge me? I Also trouble shooted it and everything.

If you have the AppleCare extended warranty (2 years total) and the iPod is within warranty, defective and not abused Apple will exchange it at not cost for a refurbished one. You can check you warranty coverage with Apple by entering the iPod's SN here:
Apple - Support - Check Your Service and Support Coverage

Where do I go when my iPod screen cracks

Where do I go when my iPod screen cracks

In my opinion the best place to go would be the nearest Apple store. They will exchange your iPod for another alike model. Take a look at the following link which will give you the pricing for the various models.
http://www.apple.com/support/ipod/service/prices/

IPod Screen Cracked

I bought a 30 GB video iPod, I have not abused it in any way. I now have a small crack down the middle of the screen. There are also several lines that have also appeared. I need a way of contacting apple maybe online through a customer support chat or an email address I can contact. Any advice or support you can offer will be deeply appreciated.
hp pavilion a810n Windows XP

if apple feels this crack was caused by you in ANY way they wont fix it and your warranty will be void.. call them 1800-my-apple
you can also read the link below to contact apple in other ways
http://www.apple.com/support/contact/

Can i get my screen replaced if its under warranty

my iphone 5s screen is cracked.. my phone is still under warrenty it says.. will i be able to get it replaced for free then? please help!

No. Accidental damage is not covered by the warranty. You will have to pay for an out of warranty replacement.

If my ipod screen cracked, will i be able to get a replacement from apple? ive only had it for 8 months

i just dropped it on the sidewalk this afternoon and i thought i dropped it on the case but it hit just right so it completely cracked. will i be able to send it to apple and get a new ipod free or replace the screen? i only had the ipod for 8 months.

Apple will replace your iPod with an identical refurbished one for a fee; $99 (8gb) $149 (32gb) or $199 (64gb). The warranty does not cover accidental damage.

Ok so my ipod screen cracked and i got a new one from the apple store but now its cracked again, but i only dropped it when i was sitting on the florr and it even had a case on it so i would like to know what happened and is it possible for me to get a n

is it possible for me to get a new one and also some of the metal on the back has been shedding why is that happening??

LaurenW147 wrote:
How much does a new one cost??? And this still doesnt answer my question of why it broke i had a screen protecter and a case on it it makes no sense to me
Screen protectors are for protection against scratches, not for protection against the iPod being dropped. As to the case, you may wish to take this issue up with the case manufacturer, though again, most claim protection only against scratches and mars, not against being dropped. Either way, such damage is not covered by the devices. warranty.
As to cost, Apple does not repair iPods, but will replace the entire iPod for a flat fee; see the Repair Pricing section here (as also mentioned by Limnos):
http://www.apple.com/support/ipod/service/faq/
There are independent iPod repair services that may be able to replace the screen for less. Do a web search for "ipod repair". Note, though, that if you elect to have the iPod serviced by an unauthorized shop, all further warranty will be void.
Regards.

My Ipod screen cracked is it under warranty

Similar Messages

Maybe you are looking for