My iPod screen is black and won't respond.

When I hold the home button, Siri responds to what I ask, but nothing else works, there is no screen activity.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:                                 
iOS: How to back up                                                                
- Restore to factory settings/new iOS device.             
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
  Apple Retail Store - Genius Bar                              

Similar Messages

  • The screen of my Ipod touch is black and won't respond, how can I reset it?

    I have an Ipod Touch 5th Gen. I still have one of the older IOS updates, but I'm not exactly sure which one. I went to go turn my Ipod on because the screen was completely black, and nothing happened. So I then plugged it in thinking it was dead. So a while later I tried to turn it on again and still nothing. Is there anyway I can reset it to get back into it? Please help!!
    Thanks ahead of time!

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • My iPod screen turned white and won't respond to anything I do.?

    I set it on the couch and picked it up and the screen turned white. I tried to reset it (holding the home and on/off button for 15 seconds) and that did nothing. So then I charged it for an hour and reset it again and that did nothing. What do I do? By the way I have  the 4th Generation 32GB iPod Touch. I don't know my IOS though, I know I updated it a couple months ago to and IOS 6 it had other numbers too but I forgot.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My ipad air2 screen is black and won't come on. I can hear siri but she says she cant work right now. What do I do?

    My ipad air2 screen is black and won't come on. I can hear siri but she says she cant work right now. What do I do?

    If it has NEVER been jailbroke, here are some standard repair procedures:
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    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
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  • HT4972 My ipods screen is black and wont turn on unless plugged into the wall

    My ipods screen is black and wont turn on unless plugged into the wall not the computer but when i plug it into the computer and put it in DFU mode it wont restore there is an error 3194 and error 1602 and nothing i do helps

    Here's what I found about error 1602:
    Error 1600, 1601, 1602: Try the following steps to resolve this error:
    Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
    Follow the steps listed for Error 1604.
    This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
    Error 1603: If you receive this error and the iOS device is not automatically placed into recovery mode, it may be necessary to do so manually. Refer to iPhone and iPod touch: Unable to restore for steps on placing iPhone into forced recovery mode. Also, remove the IPSW and attempt to restore again. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user.
    Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
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  • Macbook Pro suddenly shuts off. screen goes black and won't turn off till after a few hours.

    Hi everyone!
    So I've had this problem from my macbook since months ago. It sometimes just shuts off by itself, the screen turning black and won't turn on until like after a few hours (sometimes a day, but sometimes you could also immediately open it just like that.)
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    Hold the power button down for 10+ seconds.  Then bring the MBP to an Apple store for an evaluation.
    Ciao.

  • My Ipod touch went black and won't turn on

    My Ipod touch went black and won't turn on

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • My iPhone screen went black and won't turn back on.

    Yesterday, my iPhone 4S screen went black and won't turn back on. So I tried just letting charge but after an hour nothing happened, so then I switched out the chargers and made sure the outlet I was using worked. But it still was black. Then I did a little research and I tried to put it into DFU mode but my power button has been broken for a few months now, so that didn;t work either. Then I tried restoring it, but my computer didn't recognize it!!! So then over night I let it rest with no power source connected to it. This morning I plugged it back into a power source and it showed the charging icon. I'm pretty that means it's still running, but I'm not an expert. PLEASE HELP!

    If you have got a different USB Sync cable try to charge your iPhone with that as there are possibilities that your current USB cable or Power Adapter is not Charging your iPhone. If it still doesn't work make an appointment to Nearest Apple Genius Bar

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    Imac 27" Intel Core7  CPU 16 Gig RAM. Screen goes black and will not respond except with a push of power button. Second monitor connected via displayport continues to display fine. Apply Store did full hardware diagnostic and all is fine. Did clean wipe from Mavrick back to Mountain Lion but problem remains. Apple Store can do no more.

    I did some more digging, it appears to be a backlight problem only. I can see the screen very dimly if I use a bright flashlight in a very dark room. It also seems to run ok if the brightness is turned down a LOT.
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  • HT1349 Problem: my iPhone 4S (1yr old) has started buzzing for no apparent reason. I cannot stop it or turn the thing off. The screen is black and does not respond to touch. Any suggestions?

    Problem: my iPhone 4S (1yr old) has started buzzing for no apparent reason. I cannot stop it or turn the thing off. The screen is black and does not respond to touch. Any suggestions?

    Thanks, AM_Kidd, I had tried that before but I tried again and this time it WORKED!!!!
    The buzzing stopped and I have the home screen up again.
    Phew! It may be that it had been on charge for the last 30 mins.
    Whatever. Again, many thanks.

  • My screen went black and won't start up

    My screen went black and I can't use computer.

    See this Apple note for help with a system that won't start up.

  • My screen is black and won't open up

    my screen is blank and won't open- i can't type my password, get messages, or answer a call.

    Have you tried pressing and hold the Power and Home button until the Apple logo appears?

  • My 4th gen. IPod screen turned blue and won't connect to iTunes.

    I was playing on some apps and while doing so my ipod screen turned white and then turned completely blue. I tried connecting it to iTunes and trying to restore it but it didn't work! My ipod wasn't connecting to iTunes! I have tried some different ways like trying to shut it off completely but it's not really showing anything. Does anyone have any suggestion to fix it or should I just try to get a new ipod?

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • My ipod screen is white, and will not respond to any actions

    My ipod touch screen is white, and will not respond to the home button or the sleep/wake button. The battery never drains all the way, and syncing on itunes doesn't help. I would prefer not to restore it, because i have a lot of information on it. PLEASE HELP!!

    The battery has to drain eventually. Be patient. Letting it drain and charging it back up after it goes black should fix this.

  • PlayBook lags and then the screen goes black and does not respond

    Hello guys,
    As the Subject line summarizes, my tablet was working like charm since the date of purchase, back then in April last year. However, on these days it has been performing weird. It has always been fast and smooth, but since last week it has been lagging and not no responsive to the touch.
    To tell you gusy fast and clear, it boots up as normal, fast and smooth, apps open and close as usual. Then it starts to lag, and freezes for one second, responds and freezes again but this time will not respond again and finally the screen goes black and stucks there until I make a hard reset and it reboots normally, until it does it again, and again. 
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    the device manager software on the pc makes no difference, as the PB will anyway freeze and go all black even if it's backing up or something.  
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    Make sure any important data is backed up preferably by drag and drop to a pc.
    When it is working properly, try gently squeezing the playbook between finger and tbumb around the black bezel border. Especially either side of the lower sockets. If it goes black it's probably a bad battery or screen contact.
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