My ipod screen shows a usb and itunes

My Ipods screen is stuck on the screen showing a usb and itunes symbol. I have reset it and still nothing. It does not show up on My Computer, or device manager or Itunes. I try to restore it on itunes and it gives the message that  there is no ipod recognized or once it popped up that the ipod was passcode protected, I cant clear the screen to use the passcode. Help!

You'll need to connect the device to iTunes and restore it.  If iTunes doesn't recognize the iPod still, try manually placing it in recovery mode first and then performing the restore in iTunes. See this article for instructions on putting the iPod into recovery mode.
iOS: Unable to update or restore
B-rock

Similar Messages

  • IPod screen showing only USB cable to be connect to iTunes after Update and Restore.

    My 4G iPod model no is A1367 and the software version is 4.2.1, so as it’s a very old version i wanted to update the software to iOS 6.1.6, so I have taken backup, then Update my device with iOS 6.1.6 after that I tried to restore my device, it started to downloaded (847.8 mb)  iOS 6.1.6  again and again and iPod screen showing only USB cable to be connect to iTunes. please tell me how should i resolve it.

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.
    After you have Recovered your Device... Re-Sync your Content

  • Hi my iPad 2 is not working right is sayed I need to update it so I did and now I turn It on and it shows the USB and iTunes and I plugged it in and still nothing

    Hi my iPad 2 is not working right is sayed I need to update it so I did and now I turn It on and it shows the USB and iTunes and I plugged it in and still nothing

    Next try the remaining items of
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • HT201210 my 3gs stays on the screen with the usb and itunes picture on it. when i restore the phone on itunes it give me (-1) code. what shoud i do?

    my 3gs stays on the screen with the usb and itunes picture on it. when i restore the phone on itunes it give me (-1) code. what shoud i do?

    You could try restoring and staying away from that backup.  I've had that happen to me before on my iPhone 4 from a corrupt backup.  You could be coincidently mixing the two issues, sounds to me like you got lucky and your phone is A-OK but you may be using a corrupt backup.

  • Why is my ipod keep showing the charger and itune thing

    why is my ipod keep showing the charger and the itune thing

    Do you man the iTunes icon and USB cable icon?
    Or is the charging indicator show here:
    http://support.apple.com/kb/HT1435

  • Just got an ipadmini. screen stuck with usb and itune motiff image?

    How to unlock ipadmini screen. Stuck with usb and itune image. Tried to turn off with sleep button and home button. No luck

    Your iPad is in recovery mode and you need to restore the device now. Take a look at this kb support article.
    http://support.apple.com/kb/ht1808

  • I was updating my iphone 3gs and when i came back to check on it, all i had on the screen was a usb and itunes logo.  error -1. now my phone won't work. what do i do?

    I have a iphone 3gs and while trying to update tot the new software my phone gave error -1 and went to usb and itunes logo page and says it is in recovery mode. I have tried to get it out of this mode but have had no luck. My iphone is not jailbroken, so i don't know why this is happening.

    The device is in recovery mode. Connect it to iTunes and the computer and you need to restore it.

  • My ipod is showing the lead and itunes on screen only

    my ipod is showing lead and itunes on screen only

    Connect the iPod to your computer and restore via iTunes
    iTunes: Restoring iOS software

  • ATV2 Not showing in iTunes, and bricked, showing micro usb and iTunes logos

    Hey all,
    I was given an ATV2 for christmas a few weeks early, purchased new from Big W (Australia). I happily plugged it in on the 14th or 15th December (I can't quite remember, but I did find out later itunes match went live to a bunch of countries that day, which is why my itunes account crashed). I plugged it in, with the HDMI cable I purchased from australian apple store online, and the power cable. I connected happily to my home network, and started scrolling through the features. I came to a point in setup where it asked for my itunes ID and password. I entered these and it told me it couldn't recognise the apple ID or password.
    I tried again, same. I checked my mac to see if it was iTunes or the ATV2 that had a problem... tried to log in, and it said the same error msg. Same on my iPhone and iPad. So I knew itunes was down, and later found out it crashed internationally for some people as itunes match went live.
    Unfortunately for me, as I got that first error msg, I aborted trying to set up. I then had a pop up on the ATV2 asking me to update the software (I run the latest software on my mac, ipod, ipad, and have latest itunes by the way), I can't remember which version it had, but it asked me to update, and not knowing the login issue was accross platforms, I tried to log in again and update, hoping it was more a software issue. It seemed to begin updating then pop up with the same itunes error that it couldn't recognise the apple ID or password. At this point the device suddenly showed the micro USB to itunes logo and it became apparent it wanted me to plug into itunes for some R&R. Of course I didn't have a micro usb cable, and had to wait a week or so to get one since I live in the country with no tech shops around. It arrived and I tested it on my itrip as a charging cable. It charges my iphone nicely while plugged into the griffin itrip. So the cable works. I plugged the ATV2 into my imac (latest OSX 10.7.2 and latest itunes 10.5.2) and it doesn't come up in itunes at all. I tried a different USB port in the back of the computer as opposed to the keyboard. No luck. I tried plugging in the power cord as well, no luck. I tried a reset via ATV2 remote holiding the menu and down buttons until the LED light flashes super super fast (as opposed to its current fast flashing). No luck.
    How do I get this thing to show up in itunes? Or how can I manually reboot it if it won't show? I live nowhere near a genius bar or even the shop where my family member purchased it, and they probably lost the reciept by now anyway so I doubt I could exchange.
    Very dissapointed in Apple for not including HDMI cord or micro usb with the product, not to mention it was Apple's fault itunes crashed right as I was setting up. I'm a huge Apple fan but this is so annoying.
    I have read something about router permissions and so on being a possible cause, is this likely? My ipad, iphone and mac never took issue with our wireless network or router previously, but it was setup a year ago and I have no idea what the settings are exactly. We also have two other imac's and a ibook connecting occasionally at home (big family) and no issues there.
    I have home sharing on, I did everything the manual said. HELP!

    Thanks everyone.
    Alley_Cat I tried a new micro usb, as a last ditch effort before giving up entirely... SUCCESS! How strange the other micro usb charges my iphone via griffin iTrip perfectly, but wouldn't work with apple TV. Perhaps there are different kinds? Even more bizarre than Apple not including it in the box, is that they don't even SELL micro USB's on the Apple australian online store (or at least they didn't when I checked a week ago). Now that is stupid.
    Anyway i'm mid-restore and software update now, fingers crossed!
    Also on the HDMI cable inclusion/not inclusion debate... is it actually possible to use the Apple TV for any reason without one? Because my point is more that there is no way to do anything with the thing, without the cable. Printers that don't include usb connections usually are able to connect to your computer and network wirelessly, therefore perform their intended function without the cable. My point is simply if a device is meant to do something, you buy it expecting to do that thing. I'm lucky I had googled it and knew about the HDMI not being included, but even I missed the micro USB inclusion. At the very least this should be clearly marked on the exterior packaging so you know in store, you have to buy the device + HDMI + micro USB. Isn't Apple all about making 'things just work'?

  • I have an iPhone 3. I selected to update it and suddenly it has frozen on a black screen displaying the USB and iTunes icon. How do I get my phone back?

    I tried holding the power off/home button simultaneously however, this resulted in nothing. I need my phone!!

    Try holding just the home button for a while.
    Try a program called TinyUmbrella, it's good with getting your phone out of funny states like that.

  • Hi pls. help i downloaded IOS 7 and my babys ipad is not working anymore.Only usb and itunes icon is on the screen i already turn it off and still the same screen coming.pls help thank you

    hi,
    I DOWNLOADED  IOS 7 in my daughters ipad and now i cant open it. the screen shows only usb and an itunes icon. pls help she need it for her games. thank you.

    DUPLICATE POST
    Please see: https://discussions.apple.com/thread/5513386?tstart=0

  • HT201406 when ipod is switched on the screen shows a usb cable symbol and itunes symbol, why is this

    when ipod is switched on the screen shows a usb cable symbol and itunes symbol, and it wont let me switch it on even though it is fully charged up, why is this?

    It is either an erased iPod or an iPod that has a problem. The screen is telling you to connect the iPod to your computer via the USB cable and restore via iTunes. For how to restore see:
    iTunes: Backing up, updating, and restoring iOS software

  • IPod touch frozen on screen showing apple symbol and usb cable.

    Pod touch frozen on screen showing apple symbol and usb cable. Happened during a update attempt.

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.

  • IPhone 3GS stuck and I cannot switch it off. Screen shows an USB plug connecting to iTunes.

    My iPhone 3GS stuck and i cannot switch it off. Screen shows an USB plug connecting to iTunes.

    this usually appears when your iphone is not registered correctly with apple/itunes so plug it in to your computer and try setting it up if it gives you the correct prompt. if not try to restore and sync. usually tis problem appears when your iphone has no sim card or is not registered correctly. in this case you need to contact your carrier and set up an account. if you are trying to use it without a service or sim card then unless you go through some sketchy program of hacking it it is worthless to you without a sim or service plan. i have the original iphone1 i got from a buddy of mine i used as an ipod before getting an iphone4 and if i took the sim out this message appears. if you do have a sim and a service plan than there might be a problem with the phone reading the sim card you you can go into your service provider's store and request a new sim to see if that works.
    I am sorry if none of this is helpful for i have no other suggestions.

  • My screen on the touch is frozen. the screen shows a usb cable and the itunes logo above it. How can I get it back to the main screen?

    My screen on the touch is frozen. the screen shows a usb cable and the itunes logo above it. How can I get it back to the main screen

    The screen is telling you to connect the iPod to a computer with iTunes via the USB cable.  iTunes should open and give you instructions.  If not, open iTunes and retore the iPod via iTunes.

Maybe you are looking for

  • BI 7.0 can we build a INFOSET on a Multi Cube and Infoobject

    Hi In BI 7.0 can we build a INFOSET on a Multi Cube and Infoobject Thanks

  • How do I edit a pdf form content?

    I have filled out a pdf form and want to edit what I've added to the form.  When i use "Content Editing - edit text & images" I'm only allowed to edit the form itself.  What format should the pdf be in to edit the content I've added to the form?

  • I have an unknown shared server in Finder. What is it and how can I get rid of it?

    Hi, I just noticed there is a shared server/ network listed in Finder, but I do not recognise it and cannot connect to it. Could anybody tell me what it is and how I can remove it? Thanks! This is what it looks like:

  • Authorization issue in OBIEE 11.1.1.5.0

    Experts, We are facing a strange problem in our OBIEE 11g environment. User role is not properly getting refreshed. for example yesterday one user don't have any role assigned and today we assigned a role(Which has answers and dashboards access) to t

  • Itunes accounts for families

    Hi, I was wondering if there was any kind of itunes account for families. Something that might allow a family to set up 1 main iTunes account that provides, say, 5 'sub' accounts, allowing each member of the family to log into the iTunes store with a