My IPod screen went white and I can't do anything on it. Is it like a virus?

My IPod screen went white and I can't do anything on it. Is it like a virus? I need some help.

See  Display Shows White Screen Here
http://support.apple.com/kb/TS2771
If no joy... Try letting the Battery Fully Drain... Then Charge the Device for at least 30 Minutes...

Similar Messages

  • I just got a new docking system so i plugged it in and put in my ipod, then straight away my screen went white and now its not doing anything! please help!!

    ! just got a new docking system so i plugged it in to my computer because it wasnt the wall charge type, so I put in my ipod, then straight away my screen went white and now its not doing anything! i press the home and lock button nothing happens... then i plug it in my computer it doesnt come up in itunes or even the copmuter. please help i can not live with out my ipod!

    Your post is abit confusing, especially on getting those weird messages and emails,( assumed in your Windows machine.)
    Most likely you have Restored the iPod using the new Macbook pro, using the same name as that in your Windows machine, hence the duplicate name warning, as it is trying to sync Automatically.
    If you are syncing your iPod to both the Mac and Windows, you must set it to Manually Manage Music, in the first machine that you setup iTunes with the iPod. Read thsi Apple Support Article
    In iTunes, Preference, tick on Prevent devices syncing automatically
    Hopefully your music are still in both your iTunes library,
    Connect the iPod to the Mac
    Restore it (just to fix any filesystem corruption by the Windows end)
    Set it to Manually Manage Music
    Sync your selected songs in your library.
    Whern sync complete, Eject it
    Connect it to your Windows PC.
    Select the song in the library
    Sync it.
    It should work if your ipod Hardisk is not giving any problem.
    Good luck!

  • My daughter tried to open a game on her Ipod touch and the screen went white and I can't get it to do ANYTHING...I've tried holding the sleep/wake button and it does NOTHING, still only a white screen.

    My daughter tried to play the My Horse game on her Ipod touch that she got for Christmas and when she opened the game it said something about sending "push notifications" and gave the choice of "don't allow" or "ok"...we chose "don't allow". After that the screen went white and now we cannot get the Ipod touch to respond to anything. I tried holding the sleep/wake button to try to restart it and it doesn't seem to work. Any suggestions to get this device working again???

    Try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If that doesn't work, try a Restore:
    From iTunes, select the iPad and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad.
    There's more that you can do.  Post back if none of the above solves the problem.
    By the way, I always allow "push."  That allows the app developer to "push" information to your device rather than waiting for you to ask for it.  However, "don't allow" shouldn't cause the problem that you're experiencing.

  • MacBook Pro 13", late 2013. At First a translucent White rectangle  appeared on screen. One day later the entire screen became white and I can't see anything else.ô

    MAcBook-Pro, 13", 2013 with OS X 10.10 (Yosemite).. At first a translucent white rectangle appeared on the screen. One day latter tthe entire screen turns white and nothing else can be seen.

      Reset PRAM.   http://support.apple.com/kb/PH18761
    Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
      Start up in Safe Mode.  http://support.apple.com/en-us/HT1564
    Best.

  • Just bought new replacement iphone from apple store and less than two hours later, the screen went blurry and I can barely see anything. Phone still functions fine though.

    Just bought a new replacement phone at the apple store and as soon as I got home, vertical lines came up through the screen and now it's extremely blurry. All the functions of the phone still work fine and I really can't see anything except a small part of the screen at the top. I called the apple store and he told me to put the phone in recovery mode on my computer and the restore and update it. I did this and I can tell the phone has restored yet it is still extremely blurry and I can't see anything to type it in. Is there anything I could do with this? The apple store is over an hour away and saving another trip down there would be great. Thanks

    Bad luck. Take ti back.

  • I down loaded an app when trying to down load a song the screen went white and I can't even shut it down, I down loaded an app when trying to down load a song the screen went white and I can't even shut it down

    I down loaded an App when trying to down load a song my screan when white and now I cant vevn shout it down

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • My ipod screen went white and idk what to do.! I've reset it over a million times! But Nothing happens. and when i called apple they said my serial number wasnt covered. but i got it from Ebay and idk what the owner has. i just want to replace it.

    I've reset it over a million times! But Nothing happens. and when i called apple they said my serial number wasnt covered. but i got it from Ebay and idk what the owner has. i just want to replace it. Can I Do That.?

    Have you tried connecting it to your computer and restoring the iPod via iTunes?
    If iTunes does not see the iPod try placing the iPod in recovery mode and then restoring the iPod.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • My iPod screen turned white and won't respond to anything I do.?

    I set it on the couch and picked it up and the screen turned white. I tried to reset it (holding the home and on/off button for 15 seconds) and that did nothing. So then I charged it for an hour and reset it again and that did nothing. What do I do? By the way I have  the 4th Generation 32GB iPod Touch. I don't know my IOS though, I know I updated it a couple months ago to and IOS 6 it had other numbers too but I forgot.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • IPod screen went white

    My ipod screen went white and it says i should go into recovery mode but it wont let me do those steps after i hold the home and button at the top it wont go to the slide to power off can someone help

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I have an ipod A1285, I have 2,858 songs on it.   The screen went black and i can barely see it now. Can apple fix this for me?

    I have an ipod A1285, I have 2,858 songs on it.   The screen went black and i can barely see it now. Can apple fix this for me?  Or can i get my songs off this ipod and put on a new one?

    Hey BlueEyedDude,
    Thanks for the question. I’m sorry to hear about your iPod nano! If you believe you have isolated the issue completely to hardware, you can learn more about servicing your device at the following link:
    Apple - Support - Service Answer Center
    http://www.apple.com/support/ipod/service/faq/
    If you’d like to attempt some more troubleshooting tips, see this link:
    iPod nano - 4th and 5th generation - Apple Support
    https://www.apple.com/support/ipodnano/4th_5th_generation/
    If you do decide to service your device, you’ll want to make sure all of the music and information is backed up. If you regularly sync your device with a computer, this music should be on the computer. If not, you can learn about what purchases you can transfer from the iPod to a computer:
    iTunes Store: Transfer purchases from your iOS device or iPod to a computer
    http://support.apple.com/kb/HT1848
    iTunes: Transferring media from your iPhone, iPad, iPod touch, or iPod
    http://support.apple.com/kb/HT1209
    Thanks,
    Matt M.

  • What do i do if my ipod touch screen went white and wont turn off?

    what do i do if my ipod touch screen went white and wont turn off?

    - Try a reset.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Connect to computer and restore if it appearsin iTunes.
    - If screen still white let the battery fully drain. After charging for an hour repeat the above.

  • IPhone 4 screen went black and I can't use top shut off button

    What can I do to fix my iPhone 4 the screen went white and then Black screen
    I can't shut it down because the top metal button doesn't work.

    tyeshajanay4895 wrote:
    What exactly does the out of warranty replacement do?
    ... They take your old non working phone. They hand  you a remanufactured phone of the same model/color/capacity that works...
    That's what it 'does'.

  • HT1212 my ipod screen is cracked and i can't sync my ipod on to itunes becauseit it is locked with a password and i can't enter the password because the heat sensor is messed up and i don't want t restore it and lose everything so how can i get passed tha

    My ipod screen is cracked and i can't sync my ipod to itunes because it is locked with a password and i can't enter the password because the heat sensor is messed up on the ipod becasue of the screen and i don't want to restore it and lose everything. What can i do?!

    All you can do is to restore and thus erase the iPod unless you can get a data recovery company to preserve the data.
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
      How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • TS3824 How can we install the iMac Graphics Firmware Update if the screen is white and I can't get to the Apple menu?

    How can I install the iMac Graphics Firmware Update 2.0, if the screen is white and I can't get to the Apple menu?  My computer has 5 vertical purple lines against white screen at startup before the Apple logo appears and the spinning gear...then everything disappears and the screen hangs on the white screen.  I have tried unplugging and removing all my peripherals and the COMMAND, OPTION, P & R set of keys and still nothing.  I have tried COMMAND C to start up from cd and it only tells me to turn off the computer and turn it back on.  I found information on Apple's Support pages regarding the iMac Graphics Firmware Update but I am unable to download and install if I can't get to the Apple menu.  Can anyone help?

    You may have hardware problem, I think a visit to your local Apple Store or AASP is in order.

  • Hello. I dropped my ipad first gen from my chair, about 2 feet above the floor. The screen went black and I can't turn it on again. I have tried holding both buttons down at the same time, but nothing happens. Any help?

    Hello. I dropped my ipad, first gen, from my chair to the floor. The screen went black and I can't start it again. I have tried to hold both buttons down at the same time, but nothing happens. Any help?

    You will probably have to contact Apple for repair but before you do try this:
    Turn your iPad upside down on your lap and give it a hard smack on the back.

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