My ipod screen went white, then turned blank and will not respond to the buttons i touch. it is also able to open up now somehow, so i can see the inside

screen went white, then turned blank and will not respond to the buttons i touch. it is also able to open up now somehow, so i can see the inside

Let the battery fully drain. After charging for at least an hour try:
iOS: Not responding or does not turn on
If not successful time for an appointment at the Genius Bar of an Apple store.

Similar Messages

  • IPod screen went white, then black. Buttons don't respond, can't do 5Rs.

    About 20 minutes ago, I plugged my iPod into my computer to charge, and sync some new music to it. It was fine when I plugged it in, the screen showed everything, etc. I removed some music from iTunes while the other music I wished to sync was downloading to my computer itself. After about 10 minutes the music finished, and I reopened iTunes to sync the music. I noticed my iPod wasn't on the sidebar, and checked the iPod itself. The screen was completely white, and I couldn't do anything with it. I unplugged it, plugged it back in, nothing. I pressed all the buttons, moved the wheel around, and heard some sounds, but then the screen turned black. Nothing is responding, and when I plug my iPod into my computer, it makes the sound to signal that I've plugged something in, but does not appear in My Computer or iTunes. I've tried the 5Rs, and some of them are even impossible since it doesn't show up in iTunes. Can anyone help?

    See  Display Shows White Screen Here
    http://support.apple.com/kb/TS2771
    If no joy... Try letting the Battery Fully Drain... Then Charge the Device for at least 30 Minutes...

  • My ipod was on then turn off and will not power back on what should I do?

    my ipod will not turn on what can I do?

    Try leaving the iPod touch connected to power for 10-15 minutes or resetting the iPod touch.
    If that doesn't work, make a reservation with a Genius.
    WTH.

  • My iPod 2nd Generation won't turn on and will not connect to any computer!

    A few months ago I woke up one morning and tried to turn on my iPod 2nd generation. It wouldn't, so I thought that maybe it was just out of battery. I plugged it into my computer but it would not connect and charge. I tried pluging it in to many other computers and none of them worked. (I tried MACs and PCs) When this happened my warranty was already up. Now my parents want to bring it in to see what is wrong, WHILE THERE IS NO WARRANTY!!!!!!! I told them that it was a waste of time and money because we would have to pay to see what was wrong. If there is something wrong that is easy to fix great!, but if there is something really wrong with it and it is crazy expensive to fix we just waisted time and money. If there is something wrong but there is no way of fixing it we also wasted time and money!! I have explained all of this to my parents but they won't listen!!! Is it worth it to get it checked out or should I just keep trying to explain to them that it's a waste of time and money????   Help!!  

    If your iPod is still charging if you plug it to the adapter, let it charge for about 10min, then connect to your computer in recovery mode, explained in this article:
    iOS: Unable to update or restore
    If it does not charge, you'll have to get it serviced.
    Apple can offer you a replacement device, but you'll have to pay for it:
    Check the pricing here:
    http://support.apple.com/kb/index?page=servicefaq&viewlocale=en_US&geo=United_St ates&product=ipod&select=REPAIR_PRICING

  • My ipod nano 5th gen. wont turn on and is not being recognized on my mac or itunes

    my ipod nano 5th gen. wont turn on and is not being recognized on my mac or itunes

    What have you tried so far in terms of troubleshooting?  After leaving the Nano to sit and charge for at least 30 minutes, try resetting it by pressing and holding both the Select/Center and Menu buttons together long enough for the Apple logo to appear. You'll want to make sure the Hold Switch is not in the On position as well.
    B-rock

  • IPod screen went white

    My ipod screen went white and it says i should go into recovery mode but it wont let me do those steps after i hold the home and button at the top it wont go to the slide to power off can someone help

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My IPod screen went white and I can't do anything on it. Is it like a virus?

    My IPod screen went white and I can't do anything on it. Is it like a virus? I need some help.

    See  Display Shows White Screen Here
    http://support.apple.com/kb/TS2771
    If no joy... Try letting the Battery Fully Drain... Then Charge the Device for at least 30 Minutes...

  • I downloaded the latest iOS7 to my iPad and then the screen went blank and would not respond.   I have tried pressing the two buttons together and briefly get the Apple logo but still can not start up, the logo disappears.   I have tried connecting the iP

    I downloaded the latest iOS7 to my iPad and then the screen went blank and would not respond.   I have tried pressing the two buttons together and briefly get the Apple logo but still can not restart, the logo disappears.   I have tried connecting to my iMac to restore the iPad but the device does not show up (I have an old iMac).   What else can I do?

    You need to be running Snow Leopard 10.6.8 at the very least in order to sync your iPad with iTunes so you could update your Mac, if it can be updated, and if you care to do so.
    If that's not an option, you will have to find someone that can restore the device for you with their computer running iTunes or make an appointment at an Apple Store and ask them to restore the device for you.
    I hope that you have an iCloud backup, because you will lose everything on the device when it is restored.
    Snow Leopard can still be purchased in the U.S. Apple Online Store.
    http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
    Also, I would not give up on the reset technique....holding down on the sleep and home buttons at the same time until the Apple logo appears. It takes about 10-15 seconds and sometimes just a little longer to get the logo to appear.

  • Improperly disconnected ipod nano now screen is blank, and will not shut off.

    I accidently unplugged iPod Nano (second generation) improperly; now the screen is blank and will not shut down.

    Have you tried a hard reset yet? To do this, first make sure the hold switch has not been activated, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.  This may take a couple of tries.
    Otherwise, wait for the iPod's battery to fully drain. Then connect it to a power source charge up as normal. It might be necessary to restore the Nano via iTunes after that as there may be corrupt files still leftover from improperly ejecting the iPod.
    B-rock

  • Ipod nano 5th gen - works fine when plugged in either to wall or computer and appears to be fully charged but as soon as it is unplugged screen goes blank and will not start - is the battery shot?

    Ipod nano 5th gen - works fine when plugged in either to wall or computer and appears to be fully charged but as soon as it is unplugged screen goes blank and will not start - is the battery shot?

    Yes, your battery is likely toast and in need of replacement.  Not much else for troubleshooting here.  Sorry.
    B-rock

  • Why does my ipod sometimes flashes white then shuts down and then the only way to restart is to restore?

    why does my ipod sometimes flashes white then shuts down and then the only way to restart is to restore?

    If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    Apple Retail Store - Genius Bar

  • My ipod screen is white, and will not respond to any actions

    My ipod touch screen is white, and will not respond to the home button or the sleep/wake button. The battery never drains all the way, and syncing on itunes doesn't help. I would prefer not to restore it, because i have a lot of information on it. PLEASE HELP!!

    The battery has to drain eventually. Be patient. Letting it drain and charging it back up after it goes black should fix this.

  • HT1414 my ipod has a solid color on the screen and will not respond at all what do I do?

    I was playing a game and the it just went to this screen that is kinda red and will not respond at all. I have tried to connect it to itunes to restore it but it never shows up. Is there another way to reset it? Right now I am just waiting for the battery to die.

    Try here:
    iOS: Not responding or does not turn on
    If not successful then do as you are doing, let the battery fully drain. After charging for at least an hour try again.

  • My iPod nano screen is frozen and will not respond. It shows the song which was playing is paused, but will not resume playing. I have held down all controls, and changed the slide switch, but nothing happens

    my iPod nano screen is frozen and will not respond. It shows the song which was playing is paused, but will not resume playing. I have held down all controls, and changed the slide switch, but nothing happens

    Hi Goofy Goat,
    Welcome to the Apple Support Communities!
    It sounds like you have done some great troubleshooting for your iPod nano that is not responding. In this situation, if resetting it did not resolve, I would suggest restoring the iPod back to its factory settings and then sync your content back onto it from iTunes. Please use the following article as a resource for restoring.
    Restoring iPod to factory settings
    http://support.apple.com/kb/HT1339
    Have a great day,
    Joe

  • HT201412 My ipad went blank and will not restart

    My ipad went blank and will not restart.  What can I do?

    Could be the battery is completely drained?
    Use the charger that came with the iPad. Plug the charger into a known good wall outlet and connect your iPad. Let it charge for at least an hour. Then, while still connected to the charger, reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. If the iPad starts, fine. Let it continue to charge until the battery is at 100%. If it does not charge make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

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