My ipod Screen won't work

it lights up and anything, but it won't let me use the touch screen.... I can't unlock it or anything. does anyone know if apple can fix this? and if so where do i send it to?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:                                 
iOS: How to back up           
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar          
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price      

Similar Messages

  • IPod screen won't work?

    so I opened up my ipod and reassembled it back, and then this happens. The iTouch does work, but the image of the ipod on the screen won't work? Help what do I do!!

    Seems like you have a bad connection or you broke a conductor in a ribbon cable. Or maybe a bad digitizer. ir logic board.

  • I drop my iPod on the floor and now I only can use the home and power button and the screen won't work

    I Drop my iPod on the floor and now the screen won't work but it looks perfect but when I touch it it doesn't do anything and the home and the power button work so can someone help

    Try the remaining items of:
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • HT201406 What do I do if my Ipod touch 4 will turn on, but the touch screen won't work so I can't unlock it?

    This has happened 3 times... my Ipod touch 4 will be fine one minute,but then the next time I turn it on the screen won't pick up when I touch the screen it wont pick it up. I can't unlock it or completely turn it off becasue the touch screen won't work, but I know it is still alive becasue when you press the home button my lock screen turns up. if you know how to fix this bug please tell me how.

    Did you try to connect in recovery mode and set it up as new device?
    iOS: Unable to update or restore
    How to back up your data and set up as a new device

  • My screen won't work the only time it does is when i enter in my passcode. what is wrong with it?

    my screen won't work the only time it does is when i enter in my passcode. what is wrong with it?

    Try resetting the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Next try connecting the iPod to your computer and restoring the iPod from backup via iTunes.
    - If itunes does not see the iPod, see if placing the iPod in recovery mode will make it visible so you can restire it.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • HT201406 IOS7 installed OK to my iPhone 4S and worked OK for a while but I have somehow managed to completely jam my iPhone 4s. The touch screen won't work except for up and down gestures (some of the time). I can't make or answer calls, I can't even powe

    IOS7 installed OK to my iPhone 4S and worked OK for a while but I have somehow managed to completely jam my iPhone 4s. The touch screen won't work except for up and down gestures (some of the time). I can't make or answer calls, I can't even power if off. I can't access the hardward ID which Apple support seems to require for Chat.
    It might have happened when I was accessing my camera bypassing the lock screen!
    All I know is that the thing is now useless and it looks like I will have to wait for the battery to run down to see if powering it back up afterwards will solve the problem.

    I have since discovered the "hold down home key and power button" together for a few seconds and this seems to have worked .... phew!

  • New ipod touch won't work with itunes 10.6.3 says it needs 11.1 but I cannot load that on my macbook using OSX 10.5.8 any way around this?

    New ipod touch won't work with itunes 10.6.3, says it needs 11.1 or newer but I cannot load that onto my MacBook running on OSX 10.5.8 - is there anyway around this?

    No. If your MacBook has an Intel processor you can update to OSX 10.6.8 and then install the latest iTunes.
    A 5G iPod with iOS 7 requires that if you have a Mac you have OSX 10.6.8 or later.
    You can get 10.6.8 here:
    http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

  • My iPod camera won't work. The shutter doesn't open at all. I backed up and restored my iPod but it didn't make it work. Now I'm so mad and confused. Please help.

    My iPod camera won't work. The shutter doesn't open at all. I backed up and restored my iPod but it didn't make it work. Now I'm so mad and confused. Please help.

    If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    Apple Retail Store - Genius Bar

  • My iPod screen doesn't work at all.

    My iPod screen doesn't work wen I touch it

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar

  • After my software update, my iPod screen won't automatically turn off without manually locking... help!

    my iPod screen won't automatically turn off without manually locking... help!
    Does anyone know how to change the settings so it will turn off/dim/lock automatically without needing to press the white button at the top all day?  I'm draining batter and it's so annoying!

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    -  Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • IPod function won't work on iPhone 4

    My iPod application won't work on the iPhone 4. I can play YouTube videos, listen to previews on iTunes, but for some reason whenever I hit the play button on a song in iTunes it doesn't start on any of my songs. I've tried the lyrics app to play music, I've tried powering off and restoring it by holding home and power down and still nothing, help!

    Read in another thread a solution that worked for me. Basically, you need to delete the music from the phone and re-copy from iTunes with 2 syncs. In the music tab, uncheck the boxes in the playlist, artist and genre option, removing all music from the phone, then sync. Then, re-check the desired music to copy back to the phone and sync. Music should play now from the phone.
    I echo the sentiment of another poster that iOS4 really is a disaster. Problem like this should have been solved before release.

  • I dropped my iphone 4 into the water and then i tried the rice method. The rice solved the water issue but now the screen won't work. what should i do?

    I  dropped my iphone 4 into the water and then i tried the rice method. The rice solved the water issue but now the screen won't work. what should i do?

    I guess your definition of "solved" is different from most...
    Make an appointment at the genius bar of your local Apple Store and get an out of warranty replacement.

  • Wide screen won't work

    My wide screen won't work how do I reset it?

    Is there a little lock next to your battery icon?

  • My screen won't work, i have tried turning it off but i cant swipe the power down button because my screen doesnt work. I have only had my iphone 4s for one day and this has happened, someone please help me.

    My screen won't work, i have tried turning it off but i cant swipe the power down button because my screen doesnt work. I have only had my iphone 4s for one day and this has happened, someone please help me.

    Did the trick!  Not sure what I did to cause the screen to go numb, but this worked perfectly!!!  I cleaned the screen and must have inadvertently selected something that locked the screen.  This perfect solution kept me from having to run to the Apple Store.  Many thanks.

  • Icons at bottom of screen won't work

    The icons at bottom of the screen won't work. I can slide them, but they won't tap for use.

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                                                              

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