My iPod show total white screen as soon as I connect it to my PC and cannot syncronize

My iPod nano 6th generation cannot syncronize anymore to the PC (I tried with three different PC with latest iTunes installed) and as soon as I connect it to the PC the icons on the screen disappear and it shows total blank white sreen. And it has lost all the music inside. What can I do..? thanks a lot for any suggestion..

Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

Similar Messages

  • My iPod shows a white screen and it doesnt turn off by pressing the right upper button.How do i proceed?

    My iPod shows a white screen and it doesn't turn off by pressing the right upper button.How do i proceed?

    Try the white-screen topic of:
    'iPod touch: Hardware troubleshooting
    Frequently it is due to a hardware problem.

  • Ipod shows a white screen but  it still connects to my computer

    Today I was silly enough to drop my Ipod accidentally on the ground (by accident of course) though not very hard, when I turned it back on a white screen shows up. However I can still reset it but it still shows up as a white screen. When I plug the Ipod into my computer Itunes still picks it up and all of my songs & albums show up still. When I take the Ipod out it's still a white screen. I've tried resetting the thing many times but still no luck. What should I Do? Does anyone still think there may be hope restoring this?
    Message was edited by: Mama Luigi

    Try the white-screen topic of:
    'iPod touch: Hardware troubleshooting
    Frequently it is due to a hardware problem.

  • WHITE SCREEN of DEATH (ipod shows only white screen on VIDEO IPOD)

    i was dumb enough to unplug my ipod when it was updating.
    the result was a white screen that never went off and came back after resetting.
    im dedicated to helping others fix this problem with out sending their ipod to apple.
    THE SOLUTION:
    reset your ipod by holding select and menu, THEN when you hear the wierd beeping sound hold down the select button and play button FOR ONE MINUTE OR MORE....... FIXED!!!!
    it should display a check mark and say OK TO DISCONNECT!!
    then just plug it into the computer and copy ur library back onto the ipod.

    Try:
    - iOS: Not responding or does not turn on
    - Try using this program to place the iPod in recovery mode
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar
    What happened when you placed the iPod in DFU mode and then restored?

  • TS2771 My iPod shows a white screen.

    Usually the manual restart works (holding down the Power and home button) but this isn't working, and I can't do a restore because my iPod isn't detected on iTunes when I plug it in. And I cant put it in DFU because that requires shutting the ipod off and it wont shut off or anything. I don't know what else to do and I cant get to an apple store to have it repaired or anything. and the only time it does this white screen is when im using the facebook app.

    - Try:
    iOS: Not responding or does not turn on
    - If not successful and you can't turn the iPod fully off, let the battery fully drain. After charging for at least an hour try the article again.
    - If still problem that indicates a hardware problem and an appointment at the genius Bar of an Apple store is in order.

  • HT201210 My ipod shows a white screen and I can't restart it or put it on recovery mode

    when I tried to upgrade to the iOS 6 it stopped and then when I tried to restart it, it turn white and now I can't restart it... it always go back to that white screen.

    Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: Data will be lost. You may have to repeat the above many times.

  • My iPod is showing a white screen. I could not see anything. But I can listen to songs by blindly pressing the play button twice. The battery comes only for an hour.? How do I get the display and longer battery?

    Hello Friends,
    I've two iPod Nanos (4th gen - 8GB). I'm facing a severe problem with both of them. For both iPods, I tried to do this method Simultaneously press the top button + home (central) button. But of no use.
    1. My first iPod is showing a white screen. I could not see anything. But I can listen to songs by blindly pressing the play button twice. The battery comes only for an hour.? How do I get the display and longer battery?
    2. My second iPod is facing more severe problem. None of the buttons are working. When I connect it my PC it showing "CONNECTED- eject before disconnecting". But it is not ejecting with all the usual methods. When I manually and physically disconnect it from the PC the same "CONNECTED- eject before disconnecting" is still showing till the battery goes off. After that if i press any button it is showing low battery signal. And when i re-connect it to the PC the same process is repeating. When I tied to restore it to the factory settings I'm getting "Error" report.
    (I'm using windows 7)
    Friends, Please help me with the above problems. It will be a great help.
    Thank You.
    R.SAMALA

    Sounds like some hardware issues, meaning you'll want to take or send the iPods in for service or repairs. You can choose to have Apple do an out of warranty exchange for the prices indicated in the link below or find another third party service perhaps even local to your area.
    http://www.apple.com/support/ipod/service/prices/
    B-rock

  • What do i do if my ipod wont turn on/off, shows a white screen, wont do anything, and wont connect to itunes

    what do i do if my ipod touch wont turn on/off, shows a white screen, wont do anything, and will not connect to itunes

    Let the battery fully drain. After charging for an hour try a reset
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    and restore as necessary.

  • My ipod touch is showing a white screen and is not turning off how do i fix this?

    my ipod touch is showing a white screen and it is not turning off at all. can you help me please !

    First, try to Reset your device:
    Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first).

  • My IPOD touch got wet and now only shows a white screen.  How to fix?

    My IPOD touch got wet (it was not submerged in water, just rained on) and now only shows a white screen.  How can I fix this?  I already dried it in rice, and reinstalled it on ITUNES.

    unless you have apple care which even that probably doesnt cover water damage. youre gonna need to buy a new screen. probably set you back $60 something. look up ipod touch 4g lcd screen in google and look for sites like amazon or something. unless you wanna have apple charge you like 100 bucks for it or probably more

  • My iPod has a white screen.  After holding down the middle and the menu button it goes black, then back white, and then beeps twice but stays white.  It never shows the apple logo, just stays white - help!

    My iPod has a white screen.  After holding down the middle and menu button, the screen goes black then back to white and beeps twice.  I have returned to original settings and resorted content to no avail.  I still have a white screen.  I have plugged it up and tried resetting again and again, still a white screen with two beeps - help.

    I have the same exact issue. Fifth generation iPod Nano, blank screen, Restore had no effect. I'm running Windows 7 Home, with all software up-to-date. I suspect hardware damage. Any clarification would be appreciated. Thank you in advance.

  • My I pod touch 32 G has a totally white screen, no matter what I do to reset it. I've only had it maybe a month.

    My I pod touch 32 G has a totally white screen, no matter what I do to reset it. I've only had it maybe a month. What do I do?

    - Try restoring it via iTunes on your computer.  First restore from backup and if problems persists restore to factory defaults.
    - If itunes does not see the iPod see if placing the iPod in recovery mode will make it visable,
    iPhone and iPod touch: Unable to update or restore
    Next try placing it DFU mode and restoring it.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    If restoring to factory defaults does not solve the problem then an appointment at the Genius Bar of an Apple store is in order.

  • IPod stuck on white screen

    I turned my iPod on today and the screen is all white with no text and I can't get it to change, turn off, or do anything except display a totally white screen. When I plugged it into iTunes it told me that the iPod is corrupted and I need to restore it but when I tried to restore factory settings it ended in failure because "the requested resource wasn't available."
    Whats wrong with my iPod and how do i fix it?

    This is the same problem I have...it asks you to restore it and if you restore it, you lose all your songs and stuff, right?
    Actually, the problem I had is kind of different...mine wouldn't turn on. I guess I was out of battery anway.

  • IPod touch frozen white screen?

    My iPod tocuh has frozen on a white screen. I've already tried pressing the home button and the power button at the same time to to prevail. When I connect to my computer, iTunes does not detect my ipod. Please help?

    I found this that this worked
    Specifically this one-
    If the device remains unresponsive or does not turn on (or power on), try resetting
    *Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds.
    Resolution
    Follow the appropriate steps for the symptom you're experiencing.
    If a single application is not responding or stops responding when it opens, you can force it to close
    Learn more about closing an app in iOS.
    If the device is unresponsive or certain controls aren't working as expected, try restarting
    To turn off the device, press and hold the Sleep/Wake button until the red slider appears.
    Slide your finger across the slider to turn off the device.
    To turn on the device, press and hold the Sleep/Wake button until the Apple logo appears.
    If the device remains unresponsive or does not turn on (or power on), try resetting
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds.
    If there is no video, verify that the device has enough charge to turn on
    If you are using an iPad, ensure that it's connected to the 10W USB Power Adapter.
    Let charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Home button to attempt to wake the device.
    If the screen displays a red battery icon, let the device to continue to charge until it turns on.
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode.

  • Sorry for my bad english. My ipod have a white screen and after few secondes somes lines appear

    Sorry for my bad english. My ipod have a white screen and after few secondes somes lines appear.

    - Try a reet:
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Next connect to computer and if it shows in iTunes restore the iPod.
    - If the screen is still white, let the battery fully drain and charge for an hour.
    - If still white screen it is time for an appointment at the Genius Bar of an Apple store.
    - If not, the try the reset and connect to iTunes and restore.  Also try placing the iPod in recovery mode and then restore. For recovery mode:
    iPhone and iPod touch: Unable to update or restore

Maybe you are looking for

  • Can i charge my C3-00 Battery with AC-8 charger?

    Hi Can i charge my c3-00 Battery with AC-8 Charger? because charging it with AC-3 takes about 3 and half hour! and as we know the battery which supplied with C3-00 is same as 5800 and n900

  • When will I get my paid?

    I put my app in store on 12 Sept. and I still didn't get any paid from apple. I can see my earnings on financial reports page. When will Apple make payment?

  • Installation of Nokia Cable Driver (USB) fails und...

    I am running Windows Vista Home Premium, SP2. I have installed Nokia PC Suite 7.1.30.8, and I want to connect a Nokia E65 via USB cable CA-53. The installation of the software works well except the installation of the cable driver. I do always get an

  • Need to install a fresh copy of firefox

    after I uninstalled Kaspersky Internet Security webpages stopped loading. I'm getting Unable to connect message. This issue affected 3 out of 4 browsers that I use. All browsers work in safe mode, but Safari is the only one that works in normal mode.

  • Can anyone help me with a bit of script modifying?

    Hey guys, can anyone help me? Here is some script that makes my character obviously move and detects walls. I would like to modify the script so that when my character hits the right keydown, the sprite changes to cast member "right". I have tried an