My iPod Shuffle 1st or 2nd generation is not recognized in iTunes
We have had this iPod Shuffle since Aug 2008 I believe but only recently started using it. It was working fine, but when connected to the docking station, I see the status light blick orange 3 times. No recognition in iTunes. I have restarted my computer, restarted the iPod, disconnected from the docking station and turned off and turned back on. It seems to be getting a charge as the light turns green when you turn it on. We did just get a new iPod a week ago and I don't know if that is some how confusing something. My 5yr old is not understanding why I can't put different music on for him to dance to If you can provide any help, I would appreciate it!! I have a MacBook Pro and I am assuming since my iPhone charges and other iPods, it is just an issue with this earlier shuffle and not my USB ports
Hello Jane Benstock,
Thank you for using Apple Support Communities
It sounds like the next best step to take would be to reset the iPod Shuffle.
Check out this article named Resetting iPod shuffle found here http://support.apple.com/kb/HT1655.
All the best,
Sterling
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Hello Jane Benstock,
Thank you for using Apple Support Communities
It sounds like the next best step to take would be to reset the iPod Shuffle.
Check out this article named Resetting iPod shuffle found here http://support.apple.com/kb/HT1655.
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Try putting it into "Disk Mode" http://docs.info.apple.com/article.html?artnum=93651
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Or
See
iOS: Device not recognized in iTunes for Windows
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Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
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paying special attention to item #5
- New cable and different USB port
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iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
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For anyone else having this problem, I found this solution to work. Try this first:
a) Get Windows to restart the drivers:
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Open File explorer and browse to
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f) If still not works, try re-install iTunes. Go into the Unstall Programs (in Control Panel) and uninstall everything that says Apple, and uninstall Bonjour. With the fresh install of iTunes, everything came back and is should work. Hope it helps.
<Link Edited By Host> -
I have both iPod nano 1st and 2nd Gen . Neither are appearing in iTunes since Ive installed Yosemite, both appear on desktop and iTunes launches when i plug nano in to mac
Hi Phil.Surf 16,
Thanks for the question. Based on what you stated, it sounds like the iPod is not in iTunes. I would recommend that you read this article, it may be able to help the issue.
iPod not appearing in iTunes - Apple Support
Thanks for using Apple Support Communities.
Cheers,
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Hello,
I had a similar problem. I posted my problem in this link:
http://discussions.apple.com/thread.jspa?threadID=836301&tstart=0
Would you read that and see if it sounds like something you're experiencing? If so maybe we can both scream for help on here at the same time, and get some answers! -
My ipod touch 2nd generation is not showing in itunes
My ipod touch is not showing on itunes library. What can I do?
See:
iOS: Device not recognized in iTunes for Windows
Start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
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iTunes for Windows: Device Sync Tests
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Well, I have had my iPod for about 3 years, it is a 4th generation non-video 40 GB. One day it just stopped working, and now it does not play any songs. when I turn it on it makes this odd whirring sounds that computers make when they try really hard to do something. I cannot charge it, and it is not recognized by iTunes. Also when I turn it on, I get the apple.com/ipod/support (or whatever it is) screen. Needless to say, my warranty is expired, and so I cannot do anything for it except get a new battery, or buy a new one. Is there any way to fix this problem, or anyone out there who is experiencing the same thing?
P.C Windows XPWell, I have had my iPod for about 3 years, it is a 4th generation non-video 40 GB. One day it just stopped working, and now it does not play any songs. when I turn it on it makes this odd whirring sounds that computers make when they try really hard to do something. I cannot charge it, and it is not recognized by iTunes. Also when I turn it on, I get the apple.com/ipod/support (or whatever it is) screen. Needless to say, my warranty is expired, and so I cannot do anything for it except get a new battery, or buy a new one. Is there any way to fix this problem, or anyone out there who is experiencing the same thing?
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Itunes will not update/sync ipod shuffle (1st or 2nd gen).
Hello -- I've seen a few postings with similar issues, but no answers that work yet, so I'm hoping someone may be able to help.
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Thank you,None of the suggested fixes in the knowledge base article you referenced resolved this issue for me. Further, I cannot use the iPod Reset Utility to restore the iPod as it is not 64-bit OS compatible.
I have been unable to sync my iPod Shuffle 2nd Gen with iTunes since the release of 8.1.1.10. The new release 8.2.0.23 has not resolved the issue. Hopefully Apple will take notice of all the problems here on the forums and release either an iTunes or firmware patch to resolve these problems.
Message was edited by: Amp300
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