My iPod shuffle 2nd gen has stopped working

hi my iPod shuffle 2nd gen has stopped working just now it won't charge or show up in my mac

by the way I'm using a macbook with osx lion

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My ipod shuffle 2nd gen suddenly stops playing music after 15-20 mins.First it flashes green light and then flashes red light rapidly. Any solution to this ?

My ipod shuffle 2nd gen suddenly stops playing music after 15-20 mins.First it flashes green light and then flashes red light rapidly. Any solution to this ?

A 2nd gen shuffle is about six year old at this point. The likely cause is a battery that is worn out, with greatly reduced capacity or inability to hold a charge. The initial green light shows a good charge. The red light means the battery is drained.
Since the shuffle still appears in iTunes, you can try doing a Restore in case the cause is related to corrupted software on the shuffle. The Restore button is on the shuffle's Settings screen in iTunes. This will erase the shuffle, re-install its software, and set it to default settings.
Also, when the light becomes red and the shuffle stops playing, try turning OFF the shuffle for at least ten seconds. Then, turn it back ON. This resets the shuffle. Does it play again? If it does, let it play until it no longer plays again. Repeat turning it OFF and ON until it no longer plays. Then, connect it to power and charge it to full. See if that makes any difference.
If that does not help, the solution is to replace the battery. If you have a repair shop do it, the cost is probably uneconomical, compared to the cost of a brand new 4th gen shuffle ($50) that has more features, and a new set of headphones, plus a one-year warranty.
If you are good at such things, this web site has repair guides
http://www.ifixit.com/Device/iPod_Shuffle

Ipod shuffle 2nd gen won't work, light flashing green and orange

My 2nd gen ipod shuffle won't work and the light is flashing green and orange. Or green, orange, orange, orange. I've Reset, Restarted, Restored and Re-installed, so before I chuck it out I wondered if there were any other suggestions to get it working? Thanks,

Sounds like it's still under warranty (one year). Take it back for replacement.

IPod shuffle 2nd Gen. won't work....no lights

I can't get my shuffle to work at all. It worked fine the first month. Now, nothing. Can't even reset. Nothing recognizes it (computer or iTunes). No lights blink and no lights come on when plugged in. PLEASE HELP

Sounds like it's still under warranty (one year). Take it back for replacement.

My iPOD Shuffle (2nd gen') is not responding??

Hello iPod fans, my shuffle (2nd generation) has stopped working all of a sudden. The charging lights do not illuminate while charging on cradle. Off cradle, I do not see any lights either. Have tried all 5R's and updated iTunes but in vain. The iTunes list does not show or recognize my shuffle. How do I reset or restore it back to factory settings in this situation ? Please help?????

Do Not Use Latest Version Of Itunes see below from other thread on same topic. For some reason apple does not support the shuffle with newer versions of Itunes.
http://discussions.apple.com/thread.jspa?threadID=1244785&tstart=0
anikak
Posts: 1
From: austin, tx
Registered: Jan 7, 2008
Re: ERROR MESSAGE "The Ipod cannot be synced!The required disk cannot be fo
Posted: Jan 6, 2008 10:23 PM in response to: Endareth Reply Email
I tried everything. Then, this worked for me (I have a PC)
1. Uninstall iTunes completely
2. Delete any remaining iTunes files (you may have a library file in My Documents > My Music > iTunes
3. Restart your computer
4. Install iTunes 7.0.2 (www.oldapps.com for the version)
Downgrade, it will change your life. This version runs faster than 7.5, works fine with the iPod, and even managed to find all the artwork for my songs - which the later versions never did. I thought newer versions were supposed to be better?

IPod Shuffle 2nd Gen. not working, music plays but doesn't sync\

Hello,
I have an iPod Shuffle 2nd Gen since a long time and it always worked perfectly. But now it has stopped working well. It has music stored inside and it plays it, it evencharges from the pc, but doesn't sync in iTunes, nor it shows up on Desktop. On iTunes the message in Italian says idt couldn't be identified and to reconnect the iPod and retry. I tried the Reset Utility but it says my iPod isn' supported even if it is a 2nd Gen iPod. The only positive thing is it shows up on System Profiler.
I tried also turning off the iPod for 5 seconds and turning it again on, but the issue is still there.
Have you got any suggestions?
Thankyou

Actually it turns out I can't even add to it. It claims it's synced to another library (which apparently is true, being as it was last used with my Macbook Pro). Somewhat new question, How do I combine the two libraries, as it's all mine, just on two different computers, one of which doesn't work unless it's in Hard Disk Mode.

Will iPod Shuffle 2nd Gen work with 1st Gen USB Power Adapter?

Hi.
I have the iPod USB Power Adapter (M9837ZM/A) and was wondering if it will also work with the iPod shuffle 2nd Gen?
Mine only lists the original shuffle (naturally) and I just realized that Apple apparently re-designed the USB Power Adapter (MB051LL/A), which does list the 2nd Gen shuffle (http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/wa/RSLID?mco=E82 45892&nplm=MB051LL/A).
Does anyone know if I can use my power adapter with my new 2nd Gen shuffle?
Thanks!

Will I be still pleasantly surprised when my iPod is fried?
So, what you're saying is, that whatever happens, it cannot do harm to the iPod?
If that's so, i'll give it a try.

Ipod Shuffle 2nd Gen won't turn on

Hey,
Just recently found my mom's unused Ipod Shuffle 2nd Gen, sealed, not opened and still in the box. So i wanted to check it out see if it works, it connected to the computer just fine, put all the music on, charged fully and the green light was on while it was connected to the computer, the problem is as soon as i unplugged the ipod from the computer it wont respond the the on and off switch, its suppose to give out a green light when its on right? i dont see any.
Can anyone tell me what the problem is here?
Thanks

Lithium-ion batteries, if left in a completely discharged state for an extended period, can become unable to hold a charge. That 2nd gen shuffle has been sitting in its unopened box for about five or six years. If that's the case here, it operates fine while getting power from the USB port, and appears to charge, but it is unable to hold that charge when disconnected from power. Therefore, nothing happens when you move the power switch. Here is a document from Apple about batteries
http://www.apple.com/batteries/ipods.html
(see Long Term Storage section)
You can try doing a Restore on the shuffle in iTunes, in case the problem is related to software. The Restore button is on the shuffle's Settings screen, when it is selected in iTunes.

IPod Shuffle 2nd gen and Mac problem/troubleshooting guide

Ok, warning this is going to be a little long...
The problem: Brand spanking new out of the box ipod shuffle 2nd gen won't play songs after ipod assistant setup. Flashing green/orange lights. Also will not update or restore (greyed out). Shows up as formatted for Windows. Software and Serial show up as "n/a".
System specs: Powerbook G4 17inch 1ghz, 1gb RAM, 10.4.9 running iTunes 7.1.1
Attempted solutions that have NOT worked:
1) mac retail store visit to genius bar. it restored on mactel machine. worked and played songs. unfortunately resyncing to my library caused ipod to return to problems above immediately.
2) another mac retail store visit to genius bar, this time with laptop to show them the problem. they told me it was my machine not the shuffle. i explained i am a mac sys admin and that is ridiculous...my machine though a few years old is completely up to date. we then deleted all receipts out of the Library dealing with iTunes and reinstalled iTunes via software update. same problem immediately after the setup assistant. no software version and no choice to update or restore ipod. downloaded the ipod reset utility for mac for 2nd gen shuffle and error message shows "the selected ipod is not supported by this utility". also shuffle icon shows up as generic white ipod. mac genius stumped so they swap out my brand new shuffle for another brand new shuffle.
3) 2nd shuffle in a week and same problems occur. will not update in iTunes. will not restore in iTunes. will not restore in ipod reset utility. icon shows generic white ipod. i can copy music to it but it will not play, lights flash green and orange.
4) tried to use disk utility to reformat. erase using MS-DOS, but it says FAT16 instead of FAT32. same problems as above.
*weird that I can't reformat to FAT32 when selecting the MS-DOS format. I only see FAT16 as a choice. Disk utility should do FAT32 but I can't seem to get it to work on shuffle and i don't have a spare hard drive to test it on. Anyone have any experience reformatting ipods via Disk Utility to windows format? Please share...
At this point I have access to a mactel book and will attempt to fix it on the newer machine. I will be very upset if it works because there is nothing saying that you need new hardware to use the new shuffle. i also get the usb 1.1 error message but again there is nothing saying you need usb 2.0 for shuffle use.
if anyone has tried anything different with good results please respond! from my experience this seems to be an issue specifically between older mac ppc machines and the new windows drivers installed on the shuffle. i use windows drives all the time with my mac and there are no problems. however a brand new ipod shuffle 2nd gen out of the box does not seem to like my older machine...even after two reinstalls of itunes! even the reset utility is not working as described....
any help with this is much appreciated!!!
Powerbook G4, 1ghz, 1gb RAM, usb 1.1, 17inch Mac OS X (10.4.9)

Ok here it is, my final post on thoughts on this issue...
Unfortunately, my guess was correct, there does seem to be a hardware issue related to iTunes 7.1.1 and whether it is on a mactel machine or an older ppc machine.
I can confirm this because the ipod settings screen on my older PPC powerbook is TOTALLY different than the screen I saw on the newer mactel macbooks, even though the software version says its EXACTLY THE SAME! (iTunes 7.1.1)
On a mactel macbook, I see the ipod shuffle settings such as "Autofill" etc with the correct icon and software version and serial number.
On my PPC powerbook, I see a generic white ipod icon (even though the finder shows the correct icon of my 2nd gen shuffle) and the settings tab for the ipod is completely different....the update and restore continued to be grayed out, there is no software version or serial number available as well. This is probably why I am not able to register my ipod shuffle from my machine.
I did not erase and resync the ipod shuffle to my PPC machine to see if that would allow it to continue working. So far so good. After unmounting, it still plays songs. However, I checked the "manage songs manually" option and added just one more song to the shuffle. I tried to then play that song but it would not play even though it was copied onto the shuffle...I could play it from the ipod via iTunes but not when I was just listening to the shuffle. I confirmed this with the application "PodWorks", the song I copied from my library does NOT show up in the list of songs on my ipod shuffle...however it DOES show up and play in iTunes.
So I feel pretty stuck right now...
I can have a working ipod shuffle but NOT from my ipod library. It seems I can only listen to songs off my friends newer machines because for whatever reason, the ipod shuffle DOES NOT WORK with a PPC Powerbook 17inch, 1ghz, 1gb RAM, 10.4.9 running the current latest version of iTunes 7.1.1.
***** to be me. Anyone else come to same conclusion?
If this is real then other users with older macs should not waste their money on the 2nd generation ipod shuffle. Please respond if you have any suggestions or thoughts on this matter.
Mac OS X (10.4.9)

IPod Shuffle (2nd Gen) - All Appears Well, but No Music Plays through Buds

I recently purchased yet another iPod Shuffle (2nd Gen), after frying the 1st one. This one synched and played well for about a month. Recently during a run it stopped playing. I assumed it needed to be charged. I fully charged. iTunes recognizes it - and displayed all my music. However, it still wouldn't play any music through the ear buds. I tried the reset (toggle on / off hold) - didn't work. I put it back on iTunes and reset it back to factory settings, reloaded it with music, iTunes still recognizes it, yet still won't play. It appears to be functioning properly - except for the "playing of music" part. iTunes recognizes it, the music is displayed in iTunes. When I turn the shuffle on the light glows green, then goes out. When I push the volume up or down - the green light blinks once for each push. When I push the skip forward or back button the green light blinks once for each push. No orange lights anywhere. But no music plays. Please help!!

Just thought I'd post to say that I'm having the same problem.
Everything appears to be normal with my shuffle: iPod syncs, all the lights are doing what they're supposed to be doing, I can see the music I put on the shuffle.
I too went back to factory settings, reloaded tunes, etc. etc. I have also checked both the earbuds I'm using (they work) and tried the shuffle with other earbuds (earbuds I tested elsewhere and which also work)... no sound.
Is it possibly related to the recent iTunes software update 8.0.2 (20)? I ran it on Friday and things were fine on my shuffle immediately after. But the next time I tried to use it -- no sound.
That update is the only change I can think of that my shuffle experienced proximate to the problem.

Ipod Shuffle 2nd gen

having major problems with my ipod shuffle 2nd gen. I installed i tunes 7.02, then installed my new shuffle. I checked the auto update of the ipod and the ipod then loaded all of the songs it could from my library onto the piod. I attempted to change the songs on the ipod and i was given a 50 error code and told that the ipod could not be written to or read from. I restarted the shuffle then restarted my pc. I tried to restore the ipod only to get the 1418 error, the ipod now has no songs on.
Please help???????

This problem pops up since the very first days of the 2G Shuffle and Apple continues to ignore it or does not know how to solve it. My educated guess is that it's got something to do with an older iTunes file that sits on your HD somewhere and prevents the Shuffle from working. I had the same 1418 and 50 error code problems with 3 different Shuffles (exchanged by Apple because they said it's a hardware problem) and worked through all these "helpful" Apple support documents and nothing solved the issue. The (I admit: very poor) solution I found is: a) using the Shuffle on a computer that never had iTunes installed before (uninstall and new install does not work) or, if you don't have access to any: b) do a clean installation (with HD formatting) of Windows and directly install the latest iTunes version 7.0.2.16 and SURPRISE SURPRISE - all 3 Shuffles worked without any problem.
Windows XP Pro

IPod Shuffle (2nd Gen) not charging, just blinks orange once.

Hi,
I was using this iPod Shuffle 2nd Gen for almost 4 years without any problem, After I got iPod Touch 4G a year back, I stopped using shuffle for almost a year. When I looked at it recently, of course, to give it to my niece - it's not responding. Thinking that battery drained, I tried to charge the shuffle using the then supplied USB doc.
When connected it just blinked orange once - only once that's it. Nothing happend. Even after keeping it for a whole night, nothing happend. It doesn't play, iTunes won't recognize, but windows 7 says "USB Device not recognized", and it was showed under Generic USB Hub as "Unknown Device"
I used USB 2.0 port back of my computer.
Tried using 3rd gen shuffle charging cable, but this time not even the orange blink.
Tried suggested resetting option (http://support.apple.com/kb/HT1655), but invain.
Any suggestions?

If you do
Apple Menu -> About This Mac -> More Info -> System Report
to run System Information (or System Profiler), does the "iPod" appear as a connected device under
Hardware -> USB
Try doing the above with the shuffle connected directly AND using the power USB hub you mentioned.
Have you tried connecting something else to that USB port, to confirm it is working properly? Preferably, it should be something similar, like a USB flash drive or port-powered external drive (data storage devices that get power from the USB port).
Two other related tests... Create a new user account in System Preferences Users & Groups pane. The new user account can be Standard or Admin. Log out and log in to the new user account (do not use Fast User Switching). In the new user account, run iTunes and connect the shuffle.
And the other test. Start up in Safe Mode
http://support.apple.com/kb/ht1564
Connect the shuffle while started up in safe mode, to see if it appears anywhere. These two test are to see if you have a process running when you start up normally, that interferes with the iPod being recognized.

IPod Shuffle 2nd Gen suddenly freezes PC and I've tried everything, Help!

In the past few days, my iPod Shuffle 2nd generation suddenly started to freeze my computer moments after it syncs new music onto it or is plugged in for awhile. I've tried everything to find out why it's begun doing this. Here's what I've tried:
- I recently updated to iTunes 9 around the time it began freezing, and thought maybe that was the problem. I completely uninstalled it and installed an older version. Didn't work.
- I reformatted and reset my iPod to factory settings. Didn't work.
- I've done many complete virus scans on my PC. It didn't find anything.
- I've synced the iPod with another PC to see if it would freeze it. It didn't and works fine elsewhere, leading me to believe there's some software issue going on.
I've checked many forums and read many stories about similar issues but nobody has a concrete answer. I don't have a free Customer Service call left with Apple. Any body have any ideas?
My computer stats:
- Windows Vista
- Plenty of free space
- HP Pavillion notebook
- iPod Shuffle 2nd gen
- Currently using iTunes v. 8.2

Still no solution here, even with the help from Apple's tech support team. The first person I spoke with was the most helpful in knowing about this issue. He guided me on how to cleanly uninstall iTunes (all 6 components) and then reinstall. He said the Apple Mobile Device Support Assistant has been causing issues when updating and sure enough, I looked at the date when I updated to the latest iTunes, it was the exact date when my computer began having the freezing issue. Unfortunately, this didn't work. I completely uninstalled the iTunes again, and tried installing an older version. Didn't work.
I called Apple tech again today, and the person felt there was a conflict issue with other programs, so he sent me a guide on how to use msconfig to figure out which program could be doing that. Again, that option didn't work and iTunes froze again.
I really, really, really agree with the first Apple tech support person I spoke with that iTunes' latest version is the issue. It's no coincidence that the problem began right after the update occurred, but now I'm left with two iPod devices rendered completely useless since whatever was installed onto my PC in the latest iTunes has glitched up the system.

ITunes 8.1 and iPod Shuffle (2nd gen)

Since "upgrading" iTunes to 8.1, I find that my iPod shuffle is behaving erratically for the first time in its life. Now, this may simply be a coincidence--no way to know for certain that the 'pod isn't just suddenly, magically on its last legs--but it seems that the Shuffle now sometimes won't play a cut while I'm listening to it as a 'pod; and also won't play cuts when clicked in the iTunes window, while it's attached to the computer for updating. I've clicked on cuts up and down the list and nothing plays. Eject it, quit iTunes, plug the Shuffle back in, and maybe it will work. Reordering the cuts in the playlist also seems suddenly a little wonky. Long, spinning ball delays now and then when I drag cuts up the list to rearrange their order in the list. Pauses before the iPod synchronizes.
And, no, I do not sync it automatically, thank you.

I have just 'upgraded' to iTunes 8.1 from 7 and now my iPod Shuffle 2nd gen plays songs ONLY in a random order if I fill it using the 'Autofill' button (selecting random songs), REGARDLESS of the play mode switch position on the iPod itself. Have tried resetting it to factory settings but to no avail! If I fill it using the Autofill button but let it choose the songs in order (not random), it does play sequentially but some songs don't get played.
I used to be able to fill it randomly with Autofill and then sort the songs it had selected by clicking the Artist or Album etc column heading in the iPod window and this would be used as the order when playing back in sequential mode. This is now broken too! My shuffle has had very little use (perhaps 20 charges) and it is in fab condition.
What is going on, Apple?

Ipod shuffle 2nd Gen- Not Recognised by Windows 8.1 Laptop

Hi All,
I have HP Laptop with .... Windows 8.1 / 4gb RAM / Intel i3 / 64-bit, i am trying to connect my Ipod shuffle (2nd gen) to laptop but its failed in Itunes (i got updated one) as well as in Windows..
at the same time, the same ipod i can connect and use at windows XP computer.
is anyone there to help me out.
Thanks in advance.
Regards
Rahul

Unfortunately, I use a Mac; I'm not a day-to-day Windows user... When you connect your USB flash drive, it should appear as a device in a Windows view, like the one you provided as a screenshot. When you connect your shuffle, if things are working normally, the shuffle should similarly appears as a device. Whether it is recognized as an iPod or not, it should appear as a device. If it does not, that means the USB (3.0) port (on your laptop) does not see that you have connected the shuffle. If it does (appear in Windows), that's good news. You may be able to trouble-shoot and fix the problem, using this document
iPod: Appears in Windows but not in iTunes - Apple Support
I suggested trying a self-powered USB 2.0 hub (if you have one), because the hub should be recognized as a device by Windows. In the screenshot, it looks like there are two hubs already connected ("Generic USB Hub"), unless that is something internal that is identified as a "hub." If a hub is older and works with the shuffle, then your laptop may be able to connect to the shuffle through the hub.
Here are two other things you can try.
(1) You said the shuffle still works with your older PC. Connect it to iTunes on that computer, and go to the shuffle's Settings screen (select shuffle in iTunes). There is a checkbox for Enable disk use. Check that box and Apply. With this setting enabled, the shuffle acts like a USB flash drive (to Windows). Maybe that will let Windows see it, and then iTunes will also see it (as an iPod). NOTE: When disk use is enabled, you need to Eject the iPod in iTunes before physically disconnecting it, because the iPod's disk is continuously mounted by the system.
(2) If the above does not help, connect it to iTunes on the older PC, and do a Restore on the shuffle. This will erase the iPod, reinstall its software, and set it to default settings.
Restoring iPod to factory settings - Apple Support
It's a long shot, but maybe there is some kind of odd data corruption on the shuffle's storage that is causing the laptop to not see it (even though the old PC can see it fine). After doing the Restore on the older PC, connect it to the laptop.

My iPod shuffle 2nd gen has stopped working

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